"Great buying experience! Krish and Matthew were super to..."
Great buying experience! Krish and Matthew were super to work with. They were accommodating and good natured which made buying my new used car a fun process.
"Amazing service, I could honestly say I’ve never been to..."
Amazing service, I could honestly say I’ve never been to a better dealership than this! Krish is amazing at what he does, best car salesmen I’ve ever met. Running around a lot but he did a fabulous job.
"Krish was great. He was very kind and thoughtful"
Krish was extremely helpful. He called me when the one of the last vehicles of its make and model was in, guided me through buying my first car, and then helped me get the best possible price. He went above and beyond anything I expected, and it was much appreciated. I highly recommend working with Krish, He was excellent.
"Krish was nothing short of exceptional. He took into..."
Krish was nothing short of exceptional. He took into account exactly what I was looking for and delivered on every detail. He was straight to the point and transparent. I am beyond impressed and over the moon with my new car!! My time was very limited and I appreciated that that was important to Krish as well. My appointments were right on time with information, numbers and contracts all ready with no delay.
"Great service and awesome customer service. Highly..."
Great service and awesome customer service. Highly recommend anyone to go out and buy from these guys. Krish did an amazing job through whole process as well and samir on getting us best value for our trade in.
A 20 year old vehicle in need of a respectful exit from the driveway got me focused on a new vehicle search. Not an easy task! What a great adventure awaited me when I walked through the doors at the Georgetown KIA Dealership! The individual who greeted me was Krish. First and foremost he listened to me, then provided options on potential vehicles. Since I was 'just looking' at that time I said bye and left. Then COVID 19 arrived. Fast forward from March to June. But the time gave me a chance to look virtually at vehicles, their specs, options and colors. Now knowing what I wanted I contacted Krish. He remembered me immediately. He is professional, down to earth, full of care and concern that I as a proud new vehicle owner am completely satisfied with my vehicle. I truly hope that KIA recognizes how extremely valuable Krish is as employee on their team!
"Harman and Krish were excellent and provided an easy..."
Harman and Krish were excellent and provided an easy experience. Very knowledgeable and accommodating. The vehicle they sold me has been great and was delivered on time. Thank you both. See you again in a couple years.
"I purchased a gently used Mercedes from Krish and Andrew..."
- John B
I purchased a gently used Mercedes from Krish and Andrew and it was the best experience I’ve ever had at a dealership. Thank you both for your effort making me happy buying my new ride. Great job all around !!
"Mitch was very helpful, friendly and Knowledgable. Not..."
Mitch was very helpful, friendly and Knowledgable. Not impressed with financial department. Waited 2 hours for vehicle because problems with licensing and vehicle not ready.
"$1700 charge -- fixed."
UPDATE: It turns out, I wasn't the only one to make a mistake. The $1700 fee was a typo -- a slipped decimal from the $170 intended fee. Krish called me quickly to assure me that the mistake would be fixed, and the finance manager called me the next morning when the dealership opened.
In the end, I chose to pay cash for the car and they were very accommodating. Even better, Krish drove my car all the way from Georgetown to Kitchener as a way of saying thank you.
I'm happy I made this purchase and impressed by their willingness to make things right.
----- original review -----
I made a simple mistake: I didn't read the entire contract before signing. That's on me.
Had I read the contract, I'd have noticed the $1700 'contract registration fee' (PPSA) attached to the financing. That's more than 10% of the amount I was financing and about $1670 more than the government of Ontario charges the dealer for PPSA.
10% added to the purchase -- imagine that -- and hidden in the fine print. No wonder it took over two hours to buy a $20k car on which I was putting 50% down.