Mitch Garber

Great experience. Truly appreciate their honest approach for pricing & benefits to customers. When others try to sell cars with half truth or gimmicks... this team is Truly appreciate their honest approach for pricing & benefits to customers. When others try to sell cars with half truth or gimmicks... this team is truly straightforward about everything. Mitch, Andrew, Sam & Avery... you guys are awesome. Thanks for your efforts & support to make this car purchase so comfy. I bought a 2023 Kia Sorento AWD LX+ from here. More

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Your location Georgetown Kia 15 Mountainview Rd N, Georgetown, ON L7G 4T3 Car dealer Zain Abbas 554 points 2 hours agoWould give 0 stars if I could. I was sold a vehicle that was safety approved Georgetown, ON L7G 4T3 Car dealer Zain Abbas 554 points 2 hours agoWould give 0 stars if I could. I was sold a vehicle that was safety approved - I paid 21K - but it did not have working heat. I bought this car so I could transport my growing family, we were expecting baby #3 - I made it clear I needed a FAMILY vehicle with the basic heating/cooling components working. I also made it clear that we do not have another vehicle so this will be the only one we rely on. I brought the heating issue to their attention to which I was told it's not their problem and I need to figure it out myself - I then contacted OMVIC and was told basic heating is a safety issue since the windshield will fog over and the car is not driveable in that state. They finally agreed to 'help me out'. We went back and forth and they didn't have a solution, finally went to the car maker's dealership for diagnostics and they reported an issue with the evap core and when the report was sent to KIA they said they dont believe that to be the issue... this is after 4 months of trying to diagnose the problem. They again tried a couple surface level 'fixes' to no avail. Upon recommendation from OMVIC I sent them an email requesting a resolution, to which I was flat out told they aren't willing to help. This caused the engine to overheat and basically the vehicle was destroyed within 6 months of ownership. The sales reps don't call you back once you've committed to purchase - their concern is with making their money and getting out. KIA was 'generous enough' to offer to 'buy back' the vehicle from me at the 3.5 month mark and offer 11k for a car I paid 21k for, claiming I had driven it 7,000 kms and that devalued the price of the car. I was willing to part with 1-2k since I did drive the car (mostly to and from Georgetown Kia) - but to offer me half the value?! What a joke! If you value your money, or the well being of your family, DO NOT deal with Georgetown KIA. This is the type of dealership that gives all car dealerships a sleazy/bad name. More

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Awful place to ever purchase a vehicle for ! ! The entire engine blew up after 40 days of owning the vehicle and they tried to blame us !!! They didn’t put oil in the vehicle when we drove off ! The entire engine blew up after 40 days of owning the vehicle and they tried to blame us !!! They didn’t put oil in the vehicle when we drove off the site ! And tired to avoid all our calls !! I will never go back and have told so many people about this awful situation and horrible place to ever purchase a vehicle from !! Frank is awful ! He doesn’t care the minute you drive off site he doesn’t care what happened to you!! Stay away from him this awful dealership !!! Awful people awful customer service !!! More

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I am more than happy to write a positive review for Ian! Ian was an amazing sales person, his customer service was amazing and we never felt like we were talking to a stranger! He made us feel welcome Ian was an amazing sales person, his customer service was amazing and we never felt like we were talking to a stranger! He made us feel welcome and gave us our space and time to make an informed decision even though it was way past their closing time. He was there to work around our needs and requirements and made sure that we are getting a great deal! Most importantly, he answered all of my questions thoroughly and cleared any concerns I had since I only had a car buying experience in States. Overall, I would highly recommend Ian for anyone interested in buying a car from Georgetown Kia motors! More

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I can't say enough about our Sales Rep Mitch Garber! He sold us our Kia Sorento last summer and it's still the best car (SUV) we have every driven. I ran into Mitch today while I was bringing my car in He sold us our Kia Sorento last summer and it's still the best car (SUV) we have every driven. I ran into Mitch today while I was bringing my car in for an oil change and it reminded me of what a wonderful experience purchasing our car with Mitch's help! He took such great care of us, a fantastic price for our trade in and made all the details effortless. You will be in very good hands with Mitch! More

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Mitch Garber and his team were amazing. They went above and beyond to provide us amazing service. They were so considerate to the fact we were awaiting the arrival of our new baby and were They went above and beyond to provide us amazing service. They were so considerate to the fact we were awaiting the arrival of our new baby and were so accommodating. I highly recommend anyone purchasing a Kia to come to this dealership. You won't regret it. More

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Mitch was very helpful. He reviewed in a very detailed way and answered every question I had for him. He reviewed in a very detailed way and answered every question I had for him. More

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Amazing service, they took extra time to clean my rims at no extra charge. #veryhappycustomer no extra charge. #veryhappycustomer More

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Pleasant atmosphere, friendly but busy and felt a bit rushed. Did most of the dealing over the phone. rushed. Did most of the dealing over the phone. More

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I would like to thank Mitch for his awesome customer service and the time he dedicates to his clients. A true professional and a pleasure to work with. Thank you again Mitch for all your help. Stefan service and the time he dedicates to his clients. A true professional and a pleasure to work with. Thank you again Mitch for all your help. Stefan More

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