Samir Sudan

New buy car from these dealer. They will charge admin fees and high markup for vehicle. You can get better price and inventory from other dealerhip. They will charge admin fees and high markup for vehicle. You can get better price and inventory from other dealerhip. More

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Ian was incredibly helpful, friendly and most importantly understanding to what I required in a vehicle. Ian was able to provide me with all the information and needs I needed in a car.. His professionalism understanding to what I required in a vehicle. Ian was able to provide me with all the information and needs I needed in a car.. His professionalism is top shelf. If you are looking to buy a car ,Ian is your best example of manners and integrity. More

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This is not my local dealer just dropped in after Car Show to check Stock. Was introduced to Melinda her approach impressed us immediately her with helpful approach. Melinda showed interest in our needs Show to check Stock. Was introduced to Melinda her approach impressed us immediately her with helpful approach. Melinda showed interest in our needs and addressed them in a constructed manner. We soon were checking out a 2024 Sportage EX similar to our pick at the auto show. We were introduced to support staff who provided all the information we needed and soon we were down to price. Needless to say with some negotiation we sealed the deal. Delivery process was smooth the features explained in detail. An in car run through that in modern cars is a must. Well done Georgetown Kia team. More

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Don’t walk, RUN away from this dealership. This dealership is home to worst kind of scam artists you’ll ever encounter. My wife got her 2017 Kia Sorento from this place years ago. A few we This dealership is home to worst kind of scam artists you’ll ever encounter. My wife got her 2017 Kia Sorento from this place years ago. A few weeks ago, we had some engine troubles while driving on the highway. We pulled over & had the car towed all the way from Vaughn to this dealership as this is where we bought the car and thought they could be trusted. A few days later, Rodney from service called my wife and said the engine was toast and it was going to be $16,000 to replace. He did not explain to her what actually happened and when I called him, he told me it was a “engine failure” and our fault for not bring the vehicle to them to do our oil changes. He would not give me any real details. Said he would have to go get the tech to get more details and made it seem like a burden to get the answers we deserved. I didn’t understand how you couldn’t tell someone all details when it was such a costly repair. They immediately wanted us to buy another car from them knowing we still had payments on the car. With the little to no information Rodney was giving us, we felt uncomfortable and made the bold choice to just pay the service bill and have the car towed out from their dealership and taken somewhere else. Lucky thing we did!! The 2nd opinion we had, fixed my wifes vehicle for less than $500 without replacing any engine or any of the lies Rodney told us and she has been driving it with NO ISSUES or engine lights for almost 2 weeks now. My wife did tell the sales guys at Kia Georgetown that we fixed the car and didn't need him to find us a new one. We assume he relayed that to his service team because right after that Daniel, their service manager gave her a call and once she told him the car was fixed, he proceeded to tell her it was just a temporary fix and the problem would come back & that she should bring the vehicle back to Kia Georgetown so they could look at it again. ABSOLUTELY NOT!!! & I couldn’t believe he actually said that after his team just lied about our vehicle being broken/not repairable and pretty much making us think our financial status was about to get really messed up. My wife is pregnant and we are young family. Kia Georgetown made this a very stressful situation for us. From what we can tell, Kia Georgetown didn't even try see what happened to my wifes car. They ran with a story they thought we would believe and even tried to get our car traded in to them for $500. I called the General Manager, Rob, for Kia Georgetown on June 30th and explained this whole story to him. He said he would talk to his team and find out what went wrong. I have heard nothing from him since that day. We will NEVER come back to this horrible place & truly hope you guys go out of business if this is how you treat your other customers. Hopefully this review saves others from getting screwed by Georgetown Kia! More

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Awful place to ever purchase a vehicle for ! ! The entire engine blew up after 40 days of owning the vehicle and they tried to blame us !!! They didn’t put oil in the vehicle when we drove off ! The entire engine blew up after 40 days of owning the vehicle and they tried to blame us !!! They didn’t put oil in the vehicle when we drove off the site ! And tired to avoid all our calls !! I will never go back and have told so many people about this awful situation and horrible place to ever purchase a vehicle from !! Frank is awful ! He doesn’t care the minute you drive off site he doesn’t care what happened to you!! Stay away from him this awful dealership !!! Awful people awful customer service !!! More

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Ian and all the staff that helped with my purchase at Georgetown Kia went above and beyond to ensure I was happy with my new vehicle! From my first phone call with Ian to picking up my vehicle he listene Georgetown Kia went above and beyond to ensure I was happy with my new vehicle! From my first phone call with Ian to picking up my vehicle he listened to what I needed and kept in communication with me until my vehicle arrived. I'd highly recommend Ian and Georgetown Kia for any future vehicle purchase! More

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Second purchase from Ian Raine at Georgetown Kia, great no pressure sales. Much better experience with changeover of sales manager than our previous purchase 2.5 years ago. Samir and Rob were also friendly no pressure sales. Much better experience with changeover of sales manager than our previous purchase 2.5 years ago. Samir and Rob were also friendly and made everything a smooth experience. There was an issue on delivery of our Telluride, they ordered the part to make it right. Been a few months, but we realise it's covid times and supply chains are making things slow. Overall the team is great to work with. More

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Ian was fantastic again, second car we've purchased from him. His honest and product knowledge continues to bring us back and refer him to friends. The dealership is clean and welcoming. We also dealt with him. His honest and product knowledge continues to bring us back and refer him to friends. The dealership is clean and welcoming. We also dealt with Samir, Andrew and Rob. Each were friendly and always appreciative of the customer. If you need a car, go see Ian at Georgetown Kia. More

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Thank you Ian for all your help, couldn’t be happier with my new K5. my new K5. More

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Just bought my first car and had a fantastic experience! Mitch got me the price I wanted to pay and with his knowledge I feel that the car I bought is definitely the right fit for me! Thanks Mitch! Mitch got me the price I wanted to pay and with his knowledge I feel that the car I bought is definitely the right fit for me! Thanks Mitch! More

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