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We go all the way to peel lakeshore Mississauga just to... - Elma
We go all the way to peel lakeshore Mississauga just to get our new Dodge caravan and because aamir and sal was so accommodating and very helpful to us. They help us in anyway they can. Over all best experience Thank you guys..
Top Reviewed Service Specialists At This Dealership
100% Would Recommend - MelissaSP07
I am so grateful I purchased my car in London, even though I live in Brampton. Jerry helped me with the purchase of my vehicle and he is so kind, funny and friendly - always with a smile on his face. The customer service is absolutely brilliant and amazing. I had an issue with my car for the past two winters and I took it close to home to still have the problem occur. Then I brought it to London and just when we thought the job was fixed, sadly it was not. David, one of the many customer service assistants, really helped me through this process and ensured my vehicle to be looked at and fixed to my discretion. My car was there for a week and David always contacted me when I asked him questions or when he was updating me with information. David was always smiling, was friendly (note, even at 8:00a.m. when I was his first customer of the morning). I hope David receives this information and a raise! As for Deb and Laurie - these two ladies are so funny, friendly, and kind - (again, even at 8:00a.m. being their first customer)! I hope these ladies also see this review and get a raise! I received a rental vehicle and the best part was David, Deb and Laurie gave me three options as to which vehicle I wanted - which was so kind, they did not have to do, they all could have chosen it for me! I hope to see you all again soon :)
Excellent and professional customer service - Vyacheslav Ilyin
Been a Chrysler client for over 20 years, I have been very pleased with the service provided by Serge Derkach, Advisor Team Leader. He has provided all of our family with the highest quality service and it's been a pleasure to have him as an advisor all these years. Thanks to him we are proud to be Chrysler clients.
Jeep rear brake replacement - Grace
The service department was prompt, courteous, and professional. They were quick yet thorough with the (brake) inspection, and the costing was appropriate considering it is a dealership. We are happy with the quality of the work.
Diana is the most courteous and most helpful person... - annie.kaplan
Diana is the most courteous and most helpful person ever.
And she is the most pleasant .
Everyone at Downsview are the most helpful people!
We have been a client of downsview almost 20 years.
Great experience - Jeep
I recently bought a new vehicle and my sales rep George Power was amazing and helped me through all my questions and the high tech questions .
Mercedes Benz Service - Albert8500
Great Service from the crew at NV Euro Motor Works Markham.the shop was filled with European Luxury Vehicles, Clean waiting area with wifi ,did i mention the coffee.
great service - barrettmaxine
from the moment you walk in until the moment you leave, White oaks collision treats you with nothing but courtesy and professionalism. Would highly recccomend them to anyone.
First time here at North York Chrysler. Met Val at the... - booth
First time here at North York Chrysler. Met Val at the drive through, very friendly and detail. He took his time to explain the procedure to me. They had my car fixed on the same day. Good job guys, haapy to find you guys and will back for future service.
The service department - Diesel Dan
I have always found the express service to be just that - quick and complete. The service advisor, Rishi, was attentive to my requests and suggested some of the scheduled procedures such as rotating the tires. I asked him not to and he accepted my wishes. He came back with a complete and easy to understand summary of what they had done, plus I found their prices to be inline. The car came back just as clean as it went in. The service tech was very careful to take of our car.
Excellent and professional service - AJPM555
Brought our van in with a few major issues Ashley at the service desk was excellent. She was helpful and over the course of 2 days while our van was being repaired she kept us updated, organized a rental vehicle for the warranty work being done and was transparent about costs. No work was done without our approval. This was overall an exceptional experience and one that completely renewed our faith in Chrysler. We live in Burlington and we were looking for an alternative to Unique Chrysler in Burlington where we were cheated and treated with complete disrespect (a review for Unique Chrysler was left on this site). Thanks for valuing customer service and for your excellent work. We will definitely be coming back to Oakville to service our van.
Easy going experience! - Dodge girl
My husband and I dealt with Kyle Fraser-Audit! He was awesome! Made the whole ordeal painless! We traded in our Spyder and old Ford truck for a new Dodge Ram hemi! Kyle and Michelle explained everything and made sure we got the best deal! It didn't hurt that there was a sale on too! We couldn't be happier! Wellington motors is fantastic! The staff are A1. Thx again Kyle! 😎👍
Power steering flush - Juri
Good work. Service done as promised for time wise.
Booking appointment was great, the completion of service was great.
Took a quick look and everything around the power steering looks good.
Will come back to get the same service done on the RAM
Fast and excellent workmanship and service! - Elantra Lady
My 2016 Hyundai Elantra was in a minor accident (front bumper and fog lights), my dealership recommended the Collision Centre. The Insurance appraiser looked at my car on a Thursday afternoon, the parts were ordered, came in on Monday and I had my car back Wednesday!They even detailed the inside of my car! Mauro was friendly, courteous, great customer service! I would definately recommend them!
Excellent Customer Service - LouiseP
I had to take my Fiat in for a Recall and Jason (in Service) was extremely helpful in explaining about the recall and also helping with some another issue I was concerned about... tire rotation. At the end of the service call, Jason even did a quick car wash before I left! Excellent service...thanks!
Poor Service - Virk
Poor customer service and service department never seems to care. Dealt with 2 advisors and had bad experience with both. Lack of communication!! Overall poor experience both times I had to deal with them.
Over inflated insurance job - HammerV
Don’t bring your car here, buyer Beware! My car has more damage now than before my accident. Still fighting insurance company as this was “their” preferred vendor.
BEWARE..BEWARE...BEWARE.. - Canadanorthernguy
I will NEVER trust their pricing again after their Quicklane Service tried to charge me double!! Although I had heard negative things, I have dealt with Highland Ford and their Quicklane Service for the last 8 years and was content...until this year.
When I called the Highland Ford Quicklane Service, they made an appt and when I showed up, they said I had no appointment (I thought it was odd that I asked "don't you want my name" when making the appt). They took the vehicle anyways and when I picked up, tried to CHARGE ME ALMOST DOUBLE!!! When I spoke up and asked about the pricing, the individual (believe it is the new manager) first mentioned an even higher price, then put in the right price ($78.) with no apology. I asked why he tried to charge me $130, I was told "miscommunication". Really? Miscommunication trying to charge customers double, then raising the price again before putting in the right amount.
I went over and reported to Highland Ford service manager (highland Ford owns this Quicklane). I also wrote to the dealership owner and informed Highland Ford on their "follow up call to rate the service".
Guess what I have heard back from the owner or dealership...NOTHING!!
I will NEVER buy a vehicle here as they clearly dont appear concerned with customer feedback or their own people attempting to charge customers double for service so what does that say about their pricing?
Buyer BEWARE...I now believe what others have told me....I CAN'T recommend them as I no longer trust them or their prices!!!
Worst Customer Service - Parts Dept - robco1964
I needed to get power steering fluid on my lunch, and popped into the dealer to pick some up. I stood at the parts counter while the parts guy walked past me 3 times without acknowledging my presence at the desk. I left and made my purchase at another dealer. How hard would it have been to ask what I needed? I gave them a single star rating as there is no negative option.