Gillian Motie

Great customer service both in sales and service. The service was done to my Edge and now looking another car for my wife. Sultan The service was done to my Edge and now looking another car for my wife. Sultan More

Helpful 0

Report | Print

Best dealership and sales guys around. I’ve had my cars from here for the last 10 years and will continue to buy based on customer service, availability and honesty. I’ve had my cars from here for the last 10 years and will continue to buy based on customer service, availability and honesty. More

Helpful 0

Report | Print

So you want to get a truck. You have looked around done the research. You know what you want. Erinwood Ford is your next stop. My truck is my office, has been for over 25 years. You have looked around done the research. You know what you want. Erinwood Ford is your next stop. My truck is my office, has been for over 25 years. Now because of Erinwood Ford I have the corner office with the double moon roof. I recently returned there to upgrade my F-150. Over the years I have had some specific "asks" for Brad and Martin and they always deliver. They even think of things I hadn't. Somehow these magicians pulled Lightning out of a hat. This dealership has an outstanding team and thier approach makes this sometime arduous process fun. Erinwood cares and it shows. And what a marvel of technology Lightning is! More

Helpful 0

Report | Print

Erinwwod ford and its staff are the reasons I come back every time. Lukas Dulny is what I need from a sale person every time. Thank you for excellent service. every time. Lukas Dulny is what I need from a sale person every time. Thank you for excellent service. More

Helpful 0

Report | Print

Doug Keen is the ultimate professional. His support through the entire sales and service cycle is beyond anything I could have expected in the industry. His attention to detail, and willing His support through the entire sales and service cycle is beyond anything I could have expected in the industry. His attention to detail, and willingness to help his customers will keep us coming back. Thank you Erinwood Ford.... We LOVE our vehicles! More

Helpful 0

Report | Print

Gillian is always courteous and professional. Always a pleasure to deal with. pleasure to deal with. More

Helpful 2

Report | Print

I just picked up my new F150 and I could not be more happy with my experience at Erinwood. From the initial inquiry, factory order and final delivery everything was top notch. Dealing with Martin Menz happy with my experience at Erinwood. From the initial inquiry, factory order and final delivery everything was top notch. Dealing with Martin Menzies on the sale was a fantastic experience and when Martin needed to be away for a bit Sales Manager Brad Cruickshank stepped in to make sure I was looked after. I highly recommend Martin, Brad, and the entire Erinwood team! More

Helpful 0

Report | Print

Habib Ahmed is a good salesman and a good person. Knows the job well. He makes you feel special and comfortable and puts no pressure on you to hasten in decision making. the job well. He makes you feel special and comfortable and puts no pressure on you to hasten in decision making. More

Helpful 0

Report | Print

I could not be more disappointed with the service I received from Erinwood Ford. This summer I purchased a brand new 2020 Mustang GT from Erinwood Ford and within the first two weeks (1500km) of ow received from Erinwood Ford. This summer I purchased a brand new 2020 Mustang GT from Erinwood Ford and within the first two weeks (1500km) of ownership my $50,000 "performance car" developed an engine tick/knock. I drove 2 hours to Mississauga so that a licensed Ford Technician would inspect my engine and inform me as to what is causing the engine tick... After no inspection whatsoever I was told the random tick/knock was completely normal and there was nothing to worry about... RANDOM ENGINE TICKING WILE DRIVING IS NOT NORMAL! Especially on a $50,000 "performance car". When I asked the technician at Erinwood Ford what was causing the random engine tick, I was told "unfortunately we don't know, and it's no longer our problem". Since I have complained to Erinwood Ford two weeks have gone by and the tick has only worsened... The "performance car" is now ticking AS I AM DRIVING! Unfortunately now my personal safety is at risk and Erinwood Ford could care less... They have their money and that's all that matters. More

Helpful 5

Report | Print

Very impressed! I had to take my Explorer in to have the tires inspected. I called at 9:15am, they had me booked in for a 10:30am appointment the same morning. By noon they had repaired one tire (nail punct tires inspected. I called at 9:15am, they had me booked in for a 10:30am appointment the same morning. By noon they had repaired one tire (nail puncture) and resealed two others free of charge. Many thanks to Youssef, Etta & Ali for making this happen. Highly recommend More

Helpful 0

Report | Print