"Thank you Doug!!"
- Scott R.
Doug is a first class professional in customer service. He has an in-depth knowledge of Ford products and his communication/guidance through the purchasing process is bar none. I highly recommend Doug for your next vehicle purchase or lease. Always a pleasure Doug.
Thank you for our new F-150.
Scott and family.
"My husband and I have been coming to Doug Keen for 11..."
- N. Ellis-Maffei
My husband and I have been coming to Doug Keen for 11 years and have always had the best before and after sales service. Even though we moved 2.5 hours away we still come back to Doug to buy our Ford vehicles. It’s worth the drive! Now my Mother is a new Doug Keen customer
- Mike & Brenda(from Barrie)
We drove 1 hr, 15 minutes, from Barrie, AGAIN, because this dealership is rated #1 in Canada for CUSTOMER SERVICE. And for very good reason. The whole place just feels friendly and inviting, smiling staff greeting people. This was our 3rd vehicle purchased from here, and WELL WORTH the quick drive.
There is NO, pressure, hassle, intimidation, etc regarding purchasing a vehicle from anyone. The sales staff try very hard to meet your needs vehicle-wise, and, of course, financially. Our sales person( Doug Keen ), and financial mgr( Adam Pellegrin), were AWESOME to deal with, completing our transaction, quickly, efficiently, meeting the needs of both parties. We were once again ,very pleased and impressed with our treatment at Erinwood, AND, we will be back, when the time comes!!
Doug was very helpful on making my decision. Very knowledgeable, patient and kind. He was recommended by our neighbors who have bought 3 cars from him.
We will definitely come back soon- since we need to replace my husbands truck.
Doug Keen made the process of returning my end-of-lease 2016 F150 and leasing my 2019 F150 seamless getting me the best deal possible.
"GREAT SERVICE IS HABITUAL"
I just picked up my new Titanium Edge from Doug Keen at Erinwood. This is my third time dealing with Doug. If you want a no pressure sales person who listens and serves your interests, look no further. As I was just getting comfortable with the premise that I would not be able to afford the fully loaded 2019 model, Doug investigated a novel approach to the financing angle. Next thing I knew I was signing a deal for the car I wanted at the budget I had. Super happy! If you visit Erinwood, make your first wise choice and ask specifically for Doug. I predict you will be writing a similar review in your future.
Thanks Doug, see you in a few years!
"The Best Experience"
Raj, George, Sammy, Victor, and Brad were amazing to deal with. Would highly recommend anyone looking to purchase a new or used Ford to visit Erinwood
"Doug Keen was a pleasure to deal with "
Doug Keen is to be commended for going the extra mile in the lease of our new Ford Titanium. He was sincere and listened to our needs and both my husband and I highly recommend Doug and the dealership.
"John 2019 Explorer "
Thank you Doug keen and everybody at Erinwood Ford!! Doug was Patient and professional throughout the whole purchase. He answered all my questions fully. No pressure throughout. Great experience will certainly buy here again! My family and I love our new Vehicle. Well done Doug and Erinwood Ford!!
Other Employees Tagged:
"Great sales experience."
We recently purchased a Ford EcoSport and received great service from the friendly staff. Doug took the time to go over the vehicle with us and helped us to understand how the many features work. Purchase was made easy and I recommend this dealership to anyone in need of a new vehicle.