Gillian Motie | Page 6

Warranty Repairs Gillian's support during some long term warranty Repairs was exceptional. She followed up with Ford headquarters weekly and provided prompt updates. W Gillian's support during some long term warranty Repairs was exceptional. She followed up with Ford headquarters weekly and provided prompt updates. Will always continue to purchase and maintain vehicles at this dealership! More

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Erinwood Continues to be Excellent had a minor warranty issue. Gillian saw me, handled the problem, fixed it on the spot and was totally gracious throughout!. This is the 4th vehicle I had a minor warranty issue. Gillian saw me, handled the problem, fixed it on the spot and was totally gracious throughout!. This is the 4th vehicle I have purchased from Erinwood, the last 2 from Doug Keen. Keep up the good work guys! I had to get the oil changed at the Ford dealership in Naples Florida as it hit the mileage mark. Erinwood is head and shoulders above those guys, who weren't bad but don't lay a glove on Erinwood. More

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Finally an honest no BS experience!!! This is the second vehicle I have bought from Doug Keen and Erinwood Ford. Doug and team have changed my perspective of car dealers. Absolutely no non This is the second vehicle I have bought from Doug Keen and Erinwood Ford. Doug and team have changed my perspective of car dealers. Absolutely no nonsense from the first meeting/discussion to pick up of the new car and the service team. I have recommended Doug to others and they too have enjoyed the buying experience with their purchase. Now if I can convince the wife on the GT350 I will be back again shortly!! Great job Doug and Erinwood!!! More

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great service I stopped in to Erinwood with a brake issue on my f150. Gillian got me in right away and resolved the issue . I can't say enough about the people I I stopped in to Erinwood with a brake issue on my f150. Gillian got me in right away and resolved the issue . I can't say enough about the people I met and helped with my problem. The new facility is just been finished and is great. From my first experience I would definitely recommend Erinwood More

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Top Value for Money + Exceptional Customer Service If you want top value for your money combined with exception customer service, go to Erinwood. Over the years, I have bought 4 vehicles through Eri If you want top value for your money combined with exception customer service, go to Erinwood. Over the years, I have bought 4 vehicles through Erinwood's Victor Chacon and had all maintenance done by their service department. They are a dynamic team and continuously improving their game. Truly best in class. For Ford, I will never go anywhere else and suggest you to as well. You won't be disappointed. More

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The Best, Knowledgeable & Compassionate Sales person ever Dear Erinwwod Customer, I would just like to let you know I had the best Car experience ever, at Erinwood Ford In Mississauga, thanks in part to sal Dear Erinwwod Customer, I would just like to let you know I had the best Car experience ever, at Erinwood Ford In Mississauga, thanks in part to sales advisor Victor Chacon and the team at Erinwood Ford. In 2013 I searched everywhere for the best deal on a 2013 Ford Mustang and I finally found it at Erinwood Ford, thanks to their sales person Victor Chacon, who was very knowledgeable on the car and professional as well. He treated me with respect, patience and kindness, traits you don't usually see in Auto sales people these days, who just want to make quick sale and never get in touch with you again, after your purchase. My Story- After undergoing a severe health risk- battle with cancer in 2011, my wife encouraged me to start looking for my dream car, a 2013 Ford Mustang. I searched everywhere, at dealers all over the GTA, even neighbours that actually worked at Ford dealerships and were aware of personal circumstance-eventually I finally found Erinwood Ford and got the best deal with Victor Charcon, one of their Top Sales advisors. 3 Years later, I still love my Mustang, and it has won awards at local Ford Mustang shows, but now I'm in the market for a 2016, and guess where I'm going and who I'm seeing - thats right Victor Chacon at Erinwood Ford. As for the service department, I don't think I have ever seen a more professional and efficient department. They have always got me in on time addressed any concerns I had and resolved them quickly, and had me on my way. Thanks to Shawn Moon and his team. Needless to say, I will be going back for my purchase on a New 2016 Ford Mustang GT with a performance package and I know I will get the best deal thanks to Victor Chacon and Exceptional Sales and Service at Erinwood Ford in Mississauga. See you soon Victor. Viv de Lima More

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Service The service was good but I suggest cars should be cleaned after service this helps customers to come back knowing you will always get the best service The service was good but I suggest cars should be cleaned after service this helps customers to come back knowing you will always get the best service as other competitors clean cars after service More

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Do you hear what I hear Had appointment for installation of winter tires/wheels and to have passenger door wind/road noise checked on our 2015 Ford Escape. Mentioned to th Had appointment for installation of winter tires/wheels and to have passenger door wind/road noise checked on our 2015 Ford Escape. Mentioned to the service advisor(Gillian) of a hissing type noise also, coming from the interior and if it also could be looked at while they had the vehicle. Was not expecting much to be done with these noise issues other than "we could not hear anything" line. Gillian called to say they had found and fixed both noise issues. Thanks for taking the time to look into and actually repair these issues. More

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