"New Mustang – Great Experience"
Over the last few months I've been looking online at new mustangs and prices at different dealerships. My dad recommended Erinwood Ford as he's bought three F-150's from Dave Grittani over the years and has always had a great experience.
After comparing prices, Erinwood Ford had the best deal over 6 different dealers. I came in to meet with Dave and the experience was Efficient and easy. He was transparent about the prices showing us the screen as he entered the numbers and explained everything well. I also had a vehicle to trade in and spoke directly to Nick the sales director so the process was pleasant and received a fair offer.
The car looked great when I came to pick it up! After all of the paperwork was signed and I had the keys, Dave took 25 minutes to personally take me through the car and show me all of the features and options which I really appreciated!
Thanks to the rest of the team: Raj Sumra, Brad Cruikshank, Victor Nascimento and Dave Raymond for setting me up in my new mustang!
"My experience was great! I was very excited about..."
My experience was great! I was very excited about getting a new vehicle and Erinwood made me feel relaxed. I was shown how everything works and asked back to go over more questions . Everything was taken care of so I had nothing to do but Enjoy! Bravo!
"November 19, 2019"
- Platinum pickup
After driving an hour and a half to take my truck in to get repairs at a day and time picked by the assistant service manager (9:30 am), I find out the following day, after no response to email to assistant service manager and a couple phone calls, that my truck was still sitting outside in the rain and hadn't been touched and they didn't know when it would be completed. Totally unorganized service department. I ended up going back (another 3 hrs driving both ways) and picked up my truck and will take it somewhere else to get fixed. You would think that since I had purchased the vehicle there and that I was dealing directly with the assistant service manager because of a previous bad experience, that they would have made the effort to get things done the way they promised but nooooooooooo, the management of this dealership couldn't give a rats. Won't buy another vehicle here nor have anything else to do with this dealership going forward and my suggestion is for others to do the same.
"Ford F-150 Purchase"
Staff at Erinwood Ford made purchasing my new F-150 as easy as possible. From the sales to financing to the pick-up it was all a positive experience. Great service and friendly staff!!
"New truck "
I dealt with Dave gritanni over email then over phone, he was a true blast to deal with and gave me top dollar for my trade and treated me with the upmost respect and it felt like family, truly awesome experience.
"The entire experience was a pleasure."
Both sales (Dereck) and Adam (finance) were a pleasure to deal with, very knowledgeable , no pressure, happy to help out in any way. The turnaround on taking my trade in and the new vehicle was extremely short. The walk through of the new vehicle was thorough helping me gain comfort in the new systems very quickly. Great experience overall!
"People Buy People First- Great Experience"
The saying people buy people was true in this experience, I have been procrastinating about getting a new car. This dealership came highly recommended, prior to even going the service provided by Martin Menzies, was amazing.
My visit to the dealership was no different, I didn't feel pressured, and Martin took the time to explain to me the pros and cons/features and benefits of the cars I had in mind.
I must say that this was my best car shopping experience ever. Martin was very informative and he was answering every question of ours patiently, and trust me I had a lot.
These day, it commonly seen that sales consultant's objective is to get money out of your wallet. But, consultants like Martin delivers an incredible service that creates a very pleasant experience. Truly a demonstration of Respect, Integrity and Compassion.
This was a well educated and informed purchase
What can I say? I walked in for and Escape and drove out in an EDGE...
"First time owning a ford vehicle and I must say without..."
- Andre Brooks
First time owning a ford vehicle and I must say without the help of Martin Menzies, Graham Townsend, George Hill and the rest of the guys. I'm a proud new owner of a beautiful fusion and will for sure recommending any and everyone to come here.
"I have been to many car dealerships in the past but this..."
- Praful Bharadia (itgenetics Ltd)
I have been to many car dealerships in the past but this visit was VERY DIFFERENT from others.MartinMenzies has been AMAZING, he has a natural talent and knows how to talk to people and most important not pushy. During test drive, my wife & I were able to talk freely without the pressure of the sales personGREAT JOB AND HOPING FOR A LINGER FRIENDSHIP. -Praful
"Everything was explained to me clearly, this was my first..."
Everything was explained to me clearly, this was my first experience buying a car and it went wonderfully. Sami Hafez really makes you feel like you’re being taken care of. He’s laid back, approachable and very knowledgeable. The first car he showed me was absolutely perfect, he knows exactly what he’s talking about when it comes to finding you the right vehicle. Carol Buckwald went out of her way to find extra savings for me and Rajvir Sumra helped me save even more money. Everyone here goes out of their way for the customer and I’m so happy with my purchase.