George Hill

After having a dissapointing experience at another non-Ford dealership with trying to order and purchase our first electric vehicle, we decided to come to Erinwood Ford after seeing positive reviews a non-Ford dealership with trying to order and purchase our first electric vehicle, we decided to come to Erinwood Ford after seeing positive reviews and learning of their experience with a higher volume of EVs. After my husband was in contact with Dave online we knew we had come to the right place! After meeting Dave in person, he was extremely personable and knowledgeable about the Mustang Mach-E that we were interested in ordering. He set us up with a test drive and helped us through the whole process of placing our order for a 2024 Mach-E, as the orders for the 2023 Select had closed. We knew it would be a wait (of at least a year) to get the car, but definitely felt it was worth it. However to our surprise and delight we got a call and text just a few weeks later that someone had turned down delivery of their 2022 Mach-E Select AWD and Dave was able to offer it to us (with the help of other colleagues at Erinwood Ford). What a shock that we got the car we had really wanted in the first place so much faster than we ever expected! Overall the whole process of purchasing the car was extremely smooth - Dave and others at Erinwood welcomed us and our three children for another test drive and were so patient as they came with me to pick it up on delivery day. They also arranged for a professional installation of heated seats before the car was delivered as that was a must-have for me. The whole process was fantastic and I would absolutely recommend Dave Grittani and the whole Erinwood Ford team for any vehicle purchase! More

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Great dealership and experience! This was my first time buying a car and was very unsure of what to expect but they all made the experience super relaxing, fun, and straightforward! This was my first time buying a car and was very unsure of what to expect but they all made the experience super relaxing, fun, and straightforward! Will definitely be back for future vehicles. More

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Needed help booking an appointment for my winter tire switch and wasn't having any luck calling it in. Reached out to my sales guy Martin Menzies, and he booked the appointment for me and made sure all w switch and wasn't having any luck calling it in. Reached out to my sales guy Martin Menzies, and he booked the appointment for me and made sure all went well. This is important to me and it proves that at Erinwood Ford, they don't just care about the sales and walk away! Thanks again Martin and Joe Engel for making this happen. This is why they are the number one dealership for me. More

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Absolutely fabulous experience! When the car I originally ordered was heavily damaged in transit, Dave G and the management team went to bat for me, contacting Ford corporate to ens When the car I originally ordered was heavily damaged in transit, Dave G and the management team went to bat for me, contacting Ford corporate to ensure the new order was prioritised, and making sure the original terms were honoured. Given the environment we are currently in I can't say thank you enough to the entire Erinwood team - from sales to management to ownership - they turned a very disappointing situation into nothing more than a slightly longer wait. They truly are an honest dealership with integrity. Thanks again Dave! More

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Way to go ErinwoodFord Proffesionals, this review reflect how Erinwood ford has retained me as another Happy client. Ali and the Young man Habib you both are doing your job to satisfy not to sale! Obviousl how Erinwood ford has retained me as another Happy client. Ali and the Young man Habib you both are doing your job to satisfy not to sale! Obviously, Erinwood Ford and their house are #1 in Canada for reason! Way to go and keep it up. More

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Sales and management team were very good and helpful. there was a miss during the PDI and I had to bring the truck back next the next day which was a bit inconvenient. problem got sorted promptly and the there was a miss during the PDI and I had to bring the truck back next the next day which was a bit inconvenient. problem got sorted promptly and the service dept was excellent in adressing the issue. More

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Highly recommend Erinwood Ford, you will not regret buying or leasing with them. Customer satisfaction to the max. buying or leasing with them. Customer satisfaction to the max. More

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I chose Erinwood Ford because they were the only dealership in all of Ontario that had an available 2022 Bronco big bend with a manual transmission. I came from an hour and a half away. Everyone the dealership in all of Ontario that had an available 2022 Bronco big bend with a manual transmission. I came from an hour and a half away. Everyone there was great to work with. Our salesperson was Dave G. Very friendly and knowledgeable and helpful. More

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Martin is a star. This is 2nd lease I got from Ford and Martin has helped us in many occasions to get the best deal. He always take pride in his work and puts custom This is 2nd lease I got from Ford and Martin has helped us in many occasions to get the best deal. He always take pride in his work and puts customers first. He takes both sides of the coin and help us make a right decision. I hope he is still going to be there on getting our 3rd lease in 3 years time. Also he always says good things about his team at work. More

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Always great to deal with Erinwood Ford - Got a great deal on my trade and dealing with the Staff especially Dave Grittani is always a pleasure. deal on my trade and dealing with the Staff especially Dave Grittani is always a pleasure. More

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