Carol Buckwald

From the moment I walked into the showroom (only "window shopping") until 2hrs later leaving having signed for a 2021 Ford Mustang Mach E the experience was fun, engaging, professional and friendly. Graham shopping") until 2hrs later leaving having signed for a 2021 Ford Mustang Mach E the experience was fun, engaging, professional and friendly. Graham Thownsend is a jewel in the dealerships crown. More

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Thoroughly enjoyed my recent Erinwood Ford purchase. Dave, Brad and Carol made the entire process stress free and were very accommodating when I had a specific requirement regarding colour. I would no Dave, Brad and Carol made the entire process stress free and were very accommodating when I had a specific requirement regarding colour. I would not hesitate to buy my next vehicle from them. More

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Erinwood Ford is the most friendly and caring dealership I’ve been to. For my recent purchase it felt like I was a new customer even though this is my 2nd car purchase with Erinwood Ford. I contacted Erinwo I’ve been to. For my recent purchase it felt like I was a new customer even though this is my 2nd car purchase with Erinwood Ford. I contacted Erinwood Ford with my issue Thursday and by Tuesday I was in a new car. The staff are attentive and I felt like a VIP family member. It doesn’t matter if you’re buying a used car or new or expensive car - you are treated like a VIP family member and I appreciate that. Finally, a very BIG THANK YOU to Martin Menzies, Chevron Jackson, Carol Buckwald, Graham Townsend, Matt Trueman, and Ali Sharafeldin for your help. More

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All questions/concerns were answered and explained to our satisfaction and beyond...from our first visit to delivery the process was professional and seamless satisfaction and beyond...from our first visit to delivery the process was professional and seamless More

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We are very pleased with the level of service we receive from Erinwood Ford. Everyone is very friendly and helpful from Graham, our Sales Rep to Carol in Finance, as well as the Service Advisors - we have from Erinwood Ford. Everyone is very friendly and helpful from Graham, our Sales Rep to Carol in Finance, as well as the Service Advisors - we have been having service completed for both our vehicles serviced at this dealership for many years and have dealt with pretty much all the the service advisors, who are all amazing at their jobs. We have leased and purchased from Graham over several years, I've lost count of how many trucks we've leased from him. He has been our go-to Sales Representative from day one. We love his honesty, as he is straight forward with details, and always works to give you the best deal possible. Additionally Graham stays in touch after the sale to check in from time to time to see how things are and how we are liking the vehicle; additionally he will always stop by to say hello if he sees you in the dealership at any time. I will always recommend Erinwood Ford and Graham to anyone looking for a new vehicle. More

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I started having my F150 serviced at Erinwood over a year ago and have always been pleased with their level of customer service. When I went looking for a new Bronco, my experience with the sales team was n ago and have always been pleased with their level of customer service. When I went looking for a new Bronco, my experience with the sales team was no different. Dave from sales and Carol in finance were both great to work with and everything went smoothly with delivery. More

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Long time customer of Erinwood Ford. First time working with Lukasz Dunly. He made the experience very efficient and fair. Very smooth process yet again! First time working with Lukasz Dunly. He made the experience very efficient and fair. Very smooth process yet again! More

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Great place Great Product and most important great people. Chevon Jackson is our go to when we need a car. Thank you Chevy for your great advise and service. Thank you also to everyone at Erinwood. people. Chevon Jackson is our go to when we need a car. Thank you Chevy for your great advise and service. Thank you also to everyone at Erinwood. The car was detailed perfectly and everyone was eager to help. More

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We have been leasing vehicles from Erinwood Ford for many years now, with Graham being our Sales Representative. Graham is one of a kind. He's extremely knowledgeable and I love that he is a straight shoot years now, with Graham being our Sales Representative. Graham is one of a kind. He's extremely knowledgeable and I love that he is a straight shooter, and tells it like it is. He very quickly gained our trust from the first time we leased a vehicle. Graham always has our best interest at heart, and has always gotten us the best deal anytime we've purchased or leased. He has also and made the process so easy and streamlined each time. Graham is our go to person for us when we think about a new vehicle. Additionally, Graham extends his relationship beyond the transaction, making a point of checking in from time to time to see how things are, and always stops by to say hi if he sees us at the dealership for a service appointment. Shout out to Carol in Finance and the Service Team who are great as well! It's employees like Graham, Carol and the Service team that will ensure we are always Erinwood Ford customers! More

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Courteous, determined team, outstanding Customer Service all around. This is our 4th vehicle from Erinwood! all around. This is our 4th vehicle from Erinwood! More

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