"We could not be happier with our purchase and the amazing..."
We could not be happier with our purchase and the amazing service we received at Erinwood Ford. We had the pleasure to work with Victor Nascimento and Rob Ahamad.
We decided to purchase a brand new 2021 Ford Explorer. Victor took the time to go over all the options and explained everything in detail when we were building our SUV. He was very honest about all the different options and truly cared about our needs. He only recommended what he thought would be beneficial to us. At no time during out sit down meeting did we feel pressured to upgrade. There were no pushy tactics involved.
Victor constantly kept us updated with the progress of our vehicle and its arrival day at the dealership.
The SUV arrived a little delayed due to Covid, however Victor being the great guy that he is was able to switch our initial promotion to the current month promotion which decreased our monthly payments!
Rob was wonderful as well. On our first visit to the dealership, he showed us all the great features the Ford Explorer comes with and explained them in detail, which made it so easy for us to choose the package the we wanted for our customized SUV. He answered all our question and really knows his stuff!
I would highly recommend doing business with Erinwood Ford and if you want top notch service ask for Victor and Rob!
"We had an awesome sales experience buying our 2021 Ford..."
We had an awesome sales experience buying our 2021 Ford Explorer ST. Rob was wonderful and knowledgeable. Rob and Victor gave us an incredible deal on the vehicle and Carol helped us through all the financial details. We are happy with the customer attention we received and highly recommend Rob our sales agent, Victor the sales manager and Carol the financial manager. We are pleased with our new Ford Explorer and delighted with the dealership. Great job to everyone.
"Thx Graham for the great experience and making the..."
Thx Graham for the great experience and making the purchase of my new truck seamless, especially during the current pandemic. Everything went super smooth considering all that’s going on.
"Extremely happy with how my visit went with Erinwood..."
Extremely happy with how my visit went with Erinwood Ford.... went in to look for a new Explorer. I was very pleased with the friendly atmosphere and the friendly staff .... you were all great in helping us choose our vehicle..... staff was very thorough and patient in explaining everything to us
Excellent staff and service. Overall terrific experience.
"After being referred to Vic and Rob, they made my..."
After being referred to Vic and Rob, they made my experience in buying our 2020 Mustang a walk in the park. Most hassle free vehicle I have ever purchased. Top notch customer service, excellent price, and assured me A1 treatment for any future service my Mustang may need.
I would refer anyone to them in the future.
"Heyyyyyy ! you guys , how's it going these days ?..."
Heyyyyyy ! you guys , how's it going these days ? Erinwood is by far the best dealership anybody can find ! the workers there are awesome ! they treat you like family as soon as you drive into there place ! Robert Ahamad is the best salesman you guys have ! we have been dealing with Robert since the dealership was on Dixie at the Lakeshore ! and all the others are great also ! he makes sure we are ok with the purchase and we can call him anytime if we have any issues ! Our go to guy is your service advisor Chris Scott is an awesome guy ! when we bring our vehicle in for service we also bring your staff a dozen of assorted donuts . the girl or guy that greets us when we drive into your dealership gets first dibs on the first donut from the box ! again you guys are awesome , later, stay safe and We love you guys !
Other Employees Tagged:
, Chris Scott ---Service Advisor , awesome guy . Spanish guy ( forgot his name ) works out front in sales helped us to get the red Ford Escape we wanted. .
"As a past employee of a Ford Dealership, I know what it’s..."
As a past employee of a Ford Dealership, I know what it’s like for a customer to have a great sales experience. My new vehicle purchase was from Erinwood Ford and the experience was just that- Excellent. My sales person, Robert Ahamad was the consummate professional; friendly and very knowledgeable about my 2020 Escape. He was patient while explaining all the features. He may have to repeat himself, as I am not very techie! I felt so comfortable, it was as if I was dealing with family.
The overall feeling of the dealership was one of professionalism and warmth. For this, I feel credit should be given to Victor Nascimento.
Gentlemen, I can’t thank the two of you enough for your superlative service.
Other Employees Tagged:
"Excellent Service! Great Knowledge! Rob Ahamad and Victor..."
Excellent Service! Great Knowledge! Rob Ahamad and Victor Nascimento were amazing to deal with and made my experience of purchasing my new vehicle at Erinwood very enjoyable!
"Working with Rob is always a pleasure. He makes the..."
Working with Rob is always a pleasure. He makes the transaction easy and enjoyable. Rob always has the customer's needs in mind, this is the 3rd car I have bought with Rob, every time I have been extremely happy. Thanks for your help as always Rob - NEVER RETIRE!!!!
"We’ve worked with Rob & Erinwood ford for years. We..."
We’ve worked with Rob & Erinwood ford for years. We wouldn’t shop with anyone else. Rob is honest and provides Us with fantastic advice.