30 ontario Subaru Dealers

Melissa Yiu was highly professional, personable and fun. - APC

Melissa Yiu was highly professional, personable and fun. She made the experience very smooth. Thanks!

A really great experience with JZ! - kschweitzer.555

A really great experience with JZ! He was very knowledgable and helpful while not pressuring us. Very professional while also having a sense of humour. We love our new Forester.

Min leased me an amazing Subaru, he was extremely - Nessa_22

Min leased me an amazing Subaru, he was extremely knowledgeable and lovely! Vlad was great as well! I highly recommend this dealership, the service was outstanding!

Excellent I got my new Forest 4 weeks yearly them expect - cbelectric

Excellent I got my new Forest 4 weeks yearly them expect and all the extras was installed perfectly, I will refer them for future friends that have interest in a Subaru vehicle

Service dismal - no record of why my car was being - 497spruce

Service dismal - no record of why my car was being dropped off for warranty work even though contacted by them to book the appointment and previously requested that this be put in customer chart during phone booking as the same ignorance was encountered when calling to make the appointment. "Covered" rental car in poor condition with lots of damage and stained seats and no winter tires in the middle of winter! Outsourcing rentals to companies with poor condition of cars even though warranty is paying for the rental car?? Your customers deserve the condition of the car that they are driving not a jalopy. Sorely disappointed with every aspect of this particular interaction. Something has changed at this dealership as experiences pre 2025 have always been great and I have been dealing with them for 10 years now. Come on Marino's - you can do better.

Service B 5 hours what is going on at this dealership. - Ray

Service B 5 hours what is going on at this dealership. Just a wait of my time.

Rianne was very transparent and had me in my leased - macdonaldhelen130

Rianne was very transparent and had me in my leased crosstek within one week. Excellent customer service, great job Rianne

Update: The service manager called me, insinuating that - J.S

Update: The service manager called me, insinuating that local mechanic might have lied about the wear on my brake and it might be a caliper issue. I went in for a no charge inspection and they found the new brakes were installed properly by the local mechanic and the service advisor confirmed that my servic C wasnt done properly. And the wear on my brakes should have been noticed then. Havent heard back from the service manager yet. So I just wasted $900 for a service that wasnt done properly. Poor service!! For the last 5 years I was a loyal customer doing all my services here and it was all good until last Feb. Issue 1. Service A was done in October 2025 which included break inspection, a total of $900+, and yesterday, I was informed by my local tire centre that my rear rotor and pad are metal to metal, its visible. I was never informed by the dealership about this at all. During the brake check they were supposed to check this. And now I am calling around for a quick brake change. Issue 2. Went for oil change in Feb 2026, had to wait for 3 hours, saw the car out of the service, I asked the service person about payment and I was informed then that the fog lights needs to be changed. Usually for any repairs they will inform me while the car is still in the bay for a quick repair. Then I had to wait for another 1.5 hrs for them to do the repair.

Just purchased used Outback. - Zajcew

Just purchased used Outback. Savneet helped me with entire process and multiple visits. Spent with me as much time as I needed and was available to respond even after hours.

I had the worst experience of my life at this dealership, - pt2141

I had the worst experience of my life at this dealership, and the dealer who assisted me was Timothy Lam. He treated me in an inhumane way—I felt like a tool for his business, not a customer. I really wanted a 2025 Forester, but since I’m a student and couldn’t make a decision immediately, I paid $1,000 upfront to hold the car. I also told him that I needed a few days to make up my mind and find the best insurance rate before making the payment, and he said there was no problem. However, just two days later, he started pressuring me intensely. I told him I was working hard on it, but he kept pushing me to buy. I also made it clear that I truly loved the car, but he completely ignored my situation. How can a dealer be this impatient? Even though I explained all the potential issues upfront, he didn’t say a thing at the time. Because it ended up taking me too long to get everything sorted, I decided to cancel the purchase. A couple of weeks later, after I had finally arranged everything, I asked him if the same model was still available. He said no, but I could get a 2026 Forester. I told him that if he couldn’t offer the same discount, I would go to another dealership. His reply? Just one word: "Go." That was extremely rude. Instead of being rude, he could have tried to offer a discount or some other perks. On top of that, he claimed that he had sold all the same models in the entire GTA—but if that’s true, how am I able to find the same car at other dealerships? That’s dishonest. He spent most of his time pushing me and didn’t bother to share important information about the car, legal details I should have known, or the purchase process. This is highly unprofessional. I strongly recommend staying away from this dealer.

Our third vehicle from Willowdale Subaru. - John & Melody

Our third vehicle from Willowdale Subaru. From Taher and Rubie to Darin, all staff were accomodating, provided an explanation of vehicle features. No pressure sales on extras for the vehicle and no upselling.

This dealership was at one time great to work with. - Upset

This dealership was at one time great to work with. Not anymore! All buyers beware!!

I had a great experience with Nic. - knight_rr

I had a great experience with Nic. He is a professional, knowledgeable, respectful and details oriented agent. He did more than expected to assist with my needs and family priorities. I did not end up purchasing a vehicle as my priorities shifted, but even with the change, Nic was able to provide other useful alternatives. If I decide to buy a car, I would like to deal with Nic.

Lousy Service! - tfenwick

Lousy Service! I was in the last 2 visits and both a 40 minute job, but they kept my car for 11+ hours. They skillfully put me as the last job of the day even tho I was in by 8am. The service advisor Brent was not helpful. I escalated to the service manager-he was useless-i will never return to Otto again.

Very negative experience, buyer beware - insulting - Car shopper

Very negative experience, buyer beware - insulting tactics, stay away and take your business elsewhere. Go to any other Subaru dealership, do not shop here.

My review is 0/4 stars for car servicing and customer - Subaru2024

My review is 0/4 stars for car servicing and customer care. I dealt with Robbie the manager. The Budd's Subaru service dealership is miss-leading, not warranty honouring, and price gauging. I brought my 2024 crosstrek in for repair under warranty (the car is a year old). And was told the damage was not a manufacture's defect, and that I had to pay full cost. After check with other mechanics, I learned the dealership was also doubling the cost for repairs. Not warranty honouring, and disappointing customer service. Do not buy or service your vehicle at Budd's Subaru!

Worst buying experience of my life. - j.h.cuthill

Worst buying experience of my life. I have purchased Range Rovers, Chevy Tahoes, many pick up trucks, Honda sports car and vintage trucks and never have I seen a dealership in such chaos. The sales people are rude to each other and the management are worse. Your time is of no consequence to them - you can just wait. When I tried to communicate my dissatisfaction to senior management at the dealership they said they would get back to me - never heard from them. They had no idea how to properly handle my trade and wouldn't provide me the car I wanted because a senior management's wife wanted to drive it more a few months. Won't buy from them again and may not even keep the Subaru. That is how disappointed I am with Subaru of Maple. Buy your car somewhere else, you'll thank me.

Swapped my outback premier model’s … four wheels and - ratingservicesandproducts

Swapped my outback premier model’s … four wheels and steering wheels with their used vehicles; and broke the front camera. Planned to buy another outback, traded for a different brand to avoid these thieves. Asked around over a dozen other Subaru owners in the network. Over 80% of them have had similar issues

Challenging Quoting Process We had a disappointing - Larry

Challenging Quoting Process We had a disappointing experience dealing with Subaru of Orillia while shopping for a 2026 Subaru Forester Touring. Although the staff was polite and knowledgeable, we found the process inflexible, particularly when requesting pricing and negotiating via email. There was a strong push to handle discussions in person rather than providing clear written quotes, which made comparison shopping difficult. We understand that dealerships have their own processes, but a more transparent and customer-friendly approach to remote communication would have significantly improved the experience. We ultimately chose to purchase elsewhere.

Had my 2014 Crosstrek in for suspension service at - Bentley's Dad.

Had my 2014 Crosstrek in for suspension service at Marostica Subaru prior to a long journey planned for this month for specialist healthcare reasons. I have never experienced such satisfaction. The mechanical team took such diligent care! The supporting staff was kind, attentive and welcoming. Even the owner took the time to see i was well cared for and doing well. Remarkable. The result was my humble little Subie came out with a treatment suitable for a creation of Ferruccio Lamborghini. The car drove like brand new, as well, i am rejuvenated. I shall never forget the kindness and attention i as afforded this day, and suggest it is not a great car but great after purchase care that makes for lasting satisfaction, and continued loyalty. Bravo Marostica Subaru! Bravo!

Hassle-free experience, sales staff. - Tim Burgess

Hassle-free experience, sales staff. Smoothest new car transaction we have ever experienced. Highly recommend.

They did a grate job Brayden was very helpful and was - Alex

They did a grate job Brayden was very helpful and was able to meet my exptations and work around my somewhat hecktick schedule and got me the car I wanted in a time that worked for me.

I am very pleased with my new 2025 Subaru Forester that I - Jimmy

I am very pleased with my new 2025 Subaru Forester that I purchased from Gemini Motors. This is a great company to deal with. Their sales staff are informative and knowledgeable. I am very happy with my purchase.

Professional but Limited Flexibility We interacted - Larry

Professional but Limited Flexibility We interacted with North Bay Subaru while comparing options for a 2026 Subaru Forester Touring. The staff was professional and courteous, and the information provided was clear. However, the dealership maintained a firm pricing approach and indicated limited flexibility for comparison shopping unless we were prepared to move forward immediately. While we understand that some dealerships operate this way, we ultimately chose to purchase elsewhere where the process felt more accommodating during the evaluation stage. Overall, communication was polite and professional, and we appreciate the time taken to respond to our inquiry.

BEST SERVICE IN TOWN!!! - atomblast

Everytime I've had an issue with my vehicle, John is always there to save the day. He's knowledgeable, friendly, passionate and professional. I've owned several other brands and been to many dealerships. Never have I met someone like john. This guy knows the brand like its the back of his hand. He always makes sure I.m taken care of. I've seen him deal with the most difficult of people and still maintain his composure where I wouldn't. He's truly an asset to the team and anyone that has an "issue" with him is clearly mistaken. Even my wife will only deal with him. Seeing a solid brand, and a personable person behind the counter, is why I bought from this dealership twice now. I'm confident my cars are in good hands when I give him my keys and I know I'll always get it back in tip top shape. We need more people like him. Truly thankful they have someone like him on the team!

No service to drive you. - Rl

No service to drive you. You have to taxi or wait. I had a 3 hour service but still had to taxi even though i overheard service staff going for a coffee run. They lost my businesss

Excellent cars, sales and service! - mert64

Amazing dealership and people! We live just outside of London - it's totally worth the drive to Fenwick's in Sarnia. There is a Subaru dealer in London (my husband works down the street from them) but their customer service left a lot to be desired and thats why we went to Sarnia. We are now on our 2nd Subaru and our family has purchased 5 from Fenwick's. Shane, Chris, Ryan and all the other service team members are excellent. We tell all our friends and business associates that it's the best place to buy a Subaru and service it!! Always a positive experience dealing with them.

Excellent, Professional Buying Experience We had a - Larry

Excellent, Professional Buying Experience We had a very positive experience working with Subaru Muskoka during our recent purchase of a Subaru Forester Touring. From the start, the team was professional, transparent, and respectful of our time. Carson was excellent to deal with — knowledgeable, responsive, and straightforward throughout the process. There was clear communication around pricing, no pressure tactics, and questions were answered honestly. The dealership worked with us in good faith, clearly explained fees, and made the overall experience smooth and low-stress. What stood out most was the level of service and professionalism. Even while we were comparing options across multiple dealerships, Subaru Muskoka remained courteous, patient, and helpful, which ultimately made the difference for us. If you’re looking for a Subaru dealership that values transparency and customer service, especially when purchasing a Forester Touring, I would highly recommend Subaru Muskoka.

Amaizing customer service! - Emanuel

Had problems with my Outback and tried to resolve it in the GTA, but received at most polite answers. Because I suspected to be a problem with the breaking system and because my next trip supposed to be towing a boat I was even more concerned. Out of any other options, already on my way, I called Minden Subaru and, even without an appointment, Eddie Pinelli checked my car, identified the issue and corrected it in 5 minutes. What a big difference compared with the GTA service dealers. Now I know where I will service my car and probable buy the next one.. Emanuel

Service desk woman is always rude. - Dragonspank

Service desk woman is always rude...all 3 times visited. Went in for a battery replacement, and they gouged my sister over $900 just for replacing the battery and doing a supposed, computer update...now the start/stop engine function when idle at stoplights, doesn't work and some other features like eyesight function disabled etc....they all worked fine before the service. She took the 2019 Subaru Forester back to them...they supposedly did a factory reset(without even pulling it back into the shop)...this fixed nothing...they didn't even take it for a drive to test the problem features. What are my sisters options, to getting these problems fixed, without being screwed over again! I can honestly say that I will be not stop without justice for this disgusting treatment of human being! I've since talked to multiple women who were gouged badly and ended up selling their Subaru's and will never buy one ever again! Someone has to stop this untrustworthy dealer. BUYER BE WARE AT OWEN SOUND SUBARU!!!