I picked up my 2021 Limited trim Crosstrek yesterday. I love this car. And I love Willowdale Subaru. The Sales Consultant at Willowdale Subaru, Bruce Zhou, made the purchase so easy and enjoyable. He was very professional. No hassel, no pressure, no sale gimmicks. He gave me a straight forward great pricing on my Crosstrek.
He and his manager Roger walked me through the whole buying process putting me at ease. They are great people to talk to. The paperwork is simple. Bruce took his time to explain what I am signing. The checklists they used are thorough yet easily understood. No unnecessary delays.
Throughout the past week and a half, Bruce promptly answered all questions I had during any time of the day, including after business hours.
Yesterday we inspected the car together. Not a blemish on the car that I can see at arm's length after 15 minutes. It was well prepared.
I have bought and leased many cars from different dealers and manufacturers in my lifetime. Willowdale Subaru and Bruce are at the highest ranking of my own scale.
I would sure be a repeat buyer from this dealer in the future. Thanks Bruce, Roger, and Willowdale Subaru.
Kenny K.T. Tam