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Stratford Subaru

Stratford, ON

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18 Reviews

2001 Ontario St E

Stratford, ON

N5A 6S5

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18 Reviews of Stratford Subaru

January 21, 2020

Lost in Florida I can't say enough about the exceptional help I received from Faizal Arfeen at Stratford Subaru. While in Florida the battery died on my 2018 Crosstre More

by pbrant
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Faizal Arfeen
July 03, 2019

The quote on the phone they gave me was double I was quoted one price over the phone and charged double when I got there, I wrote to management and am yet to receive a response over 2 weeks ago, Th More

by Sandy
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
I don;t remember
February 11, 2019

Awesome Service We recently purchased a used van from Stratford Suburu. I can't say enough about how pleasant that Todd and Chris made the entire process. More

by George & Susan
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Todd
September 13, 2018

Worst car dealer find Recently I brought a demo Subru Forester from Straford Subur. One of the worst dealer I found in my life time. Very rarely you see this kind of attitu More

by smattu
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Kurtis
March 20, 2018

Went in for a warranty repair, they tried to charge me $7000 This service center installed a turbo into my car. Less than 1 month and only 220 KM later, the turbo blew up. They tried to charge me for warranty in More

by SubaruLegacy
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Matt, Fizel
November 07, 2017

Purchased a new Outback I am from Windsor and we do not have a dealership here. I went online and found London, Sarnia and Stratford were the closest dealerships to me. I c More

by Scott from Windsor
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Craig Webb
November 02, 2017

Service has changed I've dealt with Stratford Subaru since I purchased my Forester almost 3 years ago. I have NOT been pleased with the service (although my sales agent w More

by Jane
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Faisal
October 21, 2017

Terrible experience No business ethics, terrible experience, be very careful while dealing with them,lost money dealing with them. I would not step into this place even i More

by Krisqw
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Principal dealer and used sales representative
December 23, 2016

TERRIBLE SERVICE After having a brake service done a few months ago. I went to put on new winter tires and the technician noticed there was a 16 front passenger tire. More

by Dhart3 17inch and 1 16inch tire
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
IQBAL COWARD OWNER
December 07, 2016

Purchase & maintenance I bought my Subaru Forrester 2 years ago. Everyone was courteous, professional, my car prepared and ready when and as expected. Service and maintena More

by Margaret
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Iqbal, finance, service
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