I had a very pleasant experience shopping in Markham Subaru. When I tried out the CrossTrek, our sales representative - Tim So's service was beyond excellence. He was so patient and helpful. He spent lots of time explaining to us most of the useful features about the car when I did the test drive. He is not rushing us to make a decision at all. He spent lots and lots of time doing all the calculations to help us choose between leasing, finance or one time payment options. He tried his best effort to get a very good deal for us. He follow up the process thoroughly until I get the car. I don't know what magic he had done, anyway we got our car in our favorite color much sooner than what it supposed to be. I was really appreciate his service.
My friend went with me to do the test drive has a CrossTrek too, but she did not know how to use the Google Map feature in the car and Tim was so helpful to walk her through on how to setup and use the Google Map in the car. That's really very impressed.
Other then Tim, his manager and the receptionist are very friendly and helpful too.
Anyway, I bought few cars before, and this is the best experience I have ever had.