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NewRoads Subaru Newmarket

Newmarket, ON

4.5
107 Reviews

17415 Yonge Street

Newmarket, ON

L3Y 8L9

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107 Reviews of NewRoads Subaru Newmarket

September 14, 2022

New Roads Subaru is a nice, clean, bright environment with an approachable team of professionals. Blake was helpful, informative, and helped make the vehicle purchase an fun experience! We’re thrilled wi More

by nominal_stapled.0n
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Blake
August 29, 2022

I came here looking for a BRZ - It was a WEIRD experience. They had two in stock but refused to let me test drive either. I moved on and found a local Toyota dealer with a nice 86 in stock, test More

by Kernel Nimrod
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Sales rep
August 12, 2022

Sales team were great until papers were signed for 2015 Subaru Impreza. Delivered car with cracked windshield on interior. Didn’t replace just advised they would if it spread. First service appointment, More

by rjz
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Sales, Service, Management
May 19, 2022

Terrible lack of customer service. Overfilled oil level to the point where it will damage the car, incredibly negligent servicing. That with the lack of a service vehicle makes me s More

by Topher
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Service Manager
May 12, 2022

Saleperson Selena was friendly, thorough, knowledgeable and easy to deal with. My experience purchasing my first Subaru was great. Erika looked after our paperwork and explained everything perfectly. Love More

by Connie
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Selena & Erika
May 12, 2022 -

Connie responded

I cannot express how much I love my new Subaru and the process was so easy. I came into New Roads Subaru Newmarket, was met by Selena and everything just fell into place after that. My questions were all answered and follow up was great. Once I decided to purchase I was introduced to Erika for the paperwork portion of the purchase. Once again all my questions were answered. I highly recommend these 2 ladies and everyone at New Roads Subaru, great bunch of people and I couldn't be happier. Note: I purchased a 2022 Subaru Forrester Sport and just came back from a 5 week trek across Canada from Ontario to B.C. What a great trip and I look forward to doing many more trips. LOVE MY SUBARU!!!!

April 30, 2022

Emely is through and listened to what we wanted in a vehicle. We didn’t feel pressured or obligated to purchase the vehicle. Positive experience. Emely being knowledgeable in answering our concerns help More

by Ana Lucrecia
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Emely Garcia
April 30, 2022

I came to pick up a vehicle with my sister and Emely garcia was her sales rep. Emely was very knowledgeable and very friendly. She always had a smile and dealt with our questions professionally. More

by Jorge Garcia
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Emely garcia
April 29, 2022

I contacted them for a used vehicle that was listed at a competitive price. I called, set an appointment and Blake had it ready for me to test drive when I arrived. I picked up my vehicle 3 days later. Grea More

by evelynrobin79
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Blake Tobin, Leo
April 29, 2022

When I purchased my vehicle I was told there would be a wait because of the current global vehicle shortage. That was fine and Blake Tobin updated me along the way. When it arrived Eryca booked a time for More

by RH
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Blake Tobin, Eryca Smith
April 28, 2022

I worked with Blake Tobin to find my new Crosstrek. Thank you so much it’s been fantastic! More

by Mikadon
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Blake Tobin
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