My husband and I made an appointment with Gary Pinnock at Whitby Subaru the end of January to look at previously owned SUV's. Gary was so friendly and helpful that we relaxed immediately. He showed us exactly what we were looking for and we test drove 2. When we told him that it might take us awhile to check out everything, he calmly suggested we take our time and that we shouldn't worry.
Despite the fact that my "better half" and I seldom agree on things, we both loved the first SUV within minutes. We each took it for a long drive and stopped to check all the features, buttons, space, etc. The longer we drove it, the better we liked it, but thought we should test drive the second vehicle for comparison.
When we returned to the dealership we wanted to ask Gary several questions and talk about the prices. He was very knowledgeable as he patiently answered all our questions, without being pushy at all (which we really appreciated). We made an offer on the 2017 Forester and Gary went to 'bat' for us to to make the deal happen. Alan, the Senior Financial Services Manager was very professional, accommodating and knowledgeable as well, while completing all the paperwork, extended warranties and so on.
We were so pleased with Gary, Alan, the Forester and the dealership, a month after picking it up, we're even happier with our decision. We both highly recommend Gary Pinnock and the entire staff at Whitby Subaru.