We went into our car buying adventure once the pandemic allowed it. We went to Audi, Honda, Mazda, Toyota, Nissan and Subaru. Our salesperson at Subaru (Melissa Yiu - yea Melissa) was knowledgeable, friendly, encouraging but not too pushy. She had excellent knowledge of the various vehicles we were considering.
When we made our decision she continued to be extremely supportive. She sent us links to related websites and YouTube videos; answered our most inane questions with patience and accuracy and made our total experience very satisfying. The pick up was exciting and the whole experience was very positive. And we love our new car and feel that we have made an excellent choice for ourselves thanks to Melissa and the team at Downtown Subaru.