30 Ontario Subaru Dealers

Min leased me an amazing Subaru, he was extremely - Nessa_22

Min leased me an amazing Subaru, he was extremely knowledgeable and lovely! Vlad was great as well! I highly recommend this dealership, the service was outstanding!

We are new to Subaru. - Paola

We are new to Subaru. Walked into the dealership and found an unfriendly environment. Lots of employees, sales personnel sitting at their desks appearing very uninterested in helping us. No one apprached us to see if we needed help, they seemed ambivelent to make eye contact. Absolutely no greeting or welcome; it was the worst dealership experience we have ever had.

July 1 , 2026 Recently took delivery of 26 outback - Bryan

July 1 , 2026 Recently took delivery of 26 outback premier XT. Extremely pleased so far. Our salesman J.Z Sayed is a delight to deal with during the entire process. No exhausting high pressure, just a helpful young man sharing product knowledge and his best advice in response to our concerns. His sense of humor added to the overall experience.. Thankyou J.Z and your colleagues at Pfaff.

Service dismal - no record of why my car was being - 497spruce

Service dismal - no record of why my car was being dropped off for warranty work even though contacted by them to book the appointment and previously requested that this be put in customer chart during phone booking as the same ignorance was encountered when calling to make the appointment. "Covered" rental car in poor condition with lots of damage and stained seats and no winter tires in the middle of winter! Outsourcing rentals to companies with poor condition of cars even though warranty is paying for the rental car?? Your customers deserve the condition of the car that they are driving not a jalopy. Sorely disappointed with every aspect of this particular interaction. Something has changed at this dealership as experiences pre 2025 have always been great and I have been dealing with them for 10 years now. Come on Marino's - you can do better.

We had a very good experience at Newroads Subaru. - slc441

We had a very good experience at Newroads Subaru. Jonathan is a very knowledgeable salesman.

Service B 5 hours what is going on at this dealership. - Ray

Service B 5 hours what is going on at this dealership. Just a wait of my time.

I brought me car in for the scheduled service at 40,000 - tomv

I brought me car in for the scheduled service at 40,000 Km. I brought to Riley ( service Rep ) an issue with the brakes that has been an issue for the some time now and has been getting worse. he said he would look into it and get back to me. true to his word, he called me a few hours later and he did some research and it may be a manufacturer issue and he would check with the service manager. The next morning he called to say the brake is issue was fixed and new parts were installed.at no charge to me Riley definitely went over and above. It's the entire team at Whitby Subaru that keeps me coming back as a very happy customer Thank you Riley...and Thank you Whitby Subaru

Easy hassle free process good customer service and - Neilv

Easy hassle free process good customer service and transparency. I made my purchase here and would return again.

Super helpful staff through the whole purchase process. - Diana

Super helpful staff through the whole purchase process. Provided assistance with app onboarding. Special thanks to Virujan, Khulan and Mike

Had a great experience with Faye, and she helped me - Indi

Had a great experience with Faye, and she helped me navigate my lease. It took a few years, but I came around, and Faye was there to help me. Had a long wait for the vehicle, but it was worth it! Thanks, Faye...I'll be back.

Went in to buy a used Forester. - Jonfinch

Went in to buy a used Forester. Salesmen first told me there was no accidents on the car, but luckily I checked the Carfax and found that it had minor repairs done on the rear right. Dealership guaranteed me that it passed the Subaru certification and that all damage was fixed. Anyways, I went and did my own inspection on the car and found not only a big scratch with a dent, I found that the structural part of the rear bumper was never repaired. Completely smashed and rusted out. Was about 5 minutes away from buying the car before I noticed the massive damage. Manager kept trying to tell me it wasn't structural or it wasn't a big deal. Luckily didn't buy the car and left that dealership feeling disgusting. Do not buy cars from here.

My experience with Barrie Subaru TERRIBLE! - chrisriedinger

My experience with Barrie Subaru TERRIBLE! Also a note on what I consider a major defect on all new Subaru’s, with NO SUPPORT offered! Please read and heed my warning about these cars and service! DO NOT BUY A CAR FROM HERE. I feel like I’ve been SCAMMED. I hope BARRIE SUBARU is not FRAUDULENT, but their actions seem NEGLIGENT at best and NEFARIOUS at WORST. This dealership will be nice to you when taking your money, but will not be there for you for after sales. I purchased an outback from here end of February and it was all smiles and handshakes. I even bought the extended warranty. I buy cars often. I purchased this certified used vehicle from a Subaru dealership because of their 150 point inspection. I trusted this process. After 8 weeks of owning the car, there was the first hot day and I turned on the air conditioner, it did not work. I called the barrie dealer and told them it was not functioning, and they wanted me to take it up to their dealership for diagnosis. Well, my job is over an hour away from Barrie so took it to the closest dealer from me which was 5 minutes away. To me, Subaru is Subaru, I believed it to be a network of dealers that could be used interchangeably. They diagnosed it at a Mississauga dealer and found a hole in the air conditioning condenser. I called Barrie Subaru about this and the used car manager(I believe it was Luke), said that it must have been me that caused the damage(in 8 weeks of ownership?!) and the best they can do is install aftermarket parts to save me some money as it’s not covered under warranty. A Subaru dealership telling me this?! To buy non original parts that can’t be trusted?? Crazy. I spoke to a few more people there and they have all washed their hands of it. No admission of any fault on their end. No possibility that their service people overlooked a faulty air conditioner. “They inspected it”….of course. They just pinned it on me , the customer. The person that two months earlier spent over $50,000 with them. I must have done it they said, in the 8 weeks i owned the car. Unbelievable. So now I am out another $1500 for a repair after 2 months of ownership, and got basically thrown out the door. It’s amazing how they are not nearly as nice now. I CANNOT recommend BARRIE SUBARU, this is a big STAY AWAY from me, and because they are part of the WEINS auto group, I would highly suggest staying away from ANY Weins dealership. YOU HAVE BEEN WARNED. Go to Honda or Mazda, where you feel like a cherished customer. Never again will I buy a Subaru after my experience. I would rather hand the car back to them. Nice experience to walk away with. On a further note, I believe the placement of the air conditioner condenser on these newer outbacks is a major design flaw as it is totally exposed. It is a HUGE ISSUE. Search it on google. Everyone at the dealership scratches their head and seemingly pretends it’s the first time they’ve seen this problem. It’s comical to listen to them. All new Subaru models are prone to expensive condenser repairs from rocks/debris. Look at attached. This was after repair, but you can easily see the problem…and how exposed this area is.

I initially had a positive impression of this dealership - Karen1472

I initially had a positive impression of this dealership after the sales manager personally committed to working with me. However, when I arrived for our scheduled appointment, he was late and ultimately handed me off to another salesperson. The purchase process itself was straightforward, and I was initially advised that my new WRX would arrive in approximately three months. Unfortunately, I received no updates from the dealership during that time. After the three-month mark had passed, I had to contact them myself to inquire about the status of my vehicle, only to be informed that it had been delayed and would require an additional three months to arrive. Faced with a potential six-month wait for a new vehicle, I decided to purchase elsewhere. When I notified the dealership that I wished to cancel our agreement, the experience became unnecessarily difficult, and I did not feel that my concerns were handled professionally. Based on my experience, I would not choose to do business with this dealership again. Better communication and customer service throughout the process would have made a significant difference.

Went to Otto's on Richmond and had a very enjoyable and - clancia79

Went to Otto's on Richmond and had a very enjoyable and hassle-free experience. Sami (the sales rep) was friendly, courteous and real (no "buttering me up") he called it like it was and took the time to explain. He really was what you'd expect a sales representative to be, honest and seemed to be working for me and not the other way around. Anyway, ended-up getting the vehicle I wanted at a good price and I am more the content...I am happy with the entire experience!

We drove 45 minutes to this dealership to test drive a - Disappointed

We drove 45 minutes to this dealership to test drive a Forester. We were interested in making a purchase. I let the salesperson know that we weren't interested in any sales games and asked for a quote. The salesperson had to get the quote from the Finance Manager. The quote was significantly more than the MSRP listed on the Subaru Canada website. I have purchased four other new vehicles in my life. I have never received a quote higher than the MSRP at other dealerships where I purchased a car. The salesperson was inexperienced and couldn't answer most of our questions about the vehicle. It seemed like the Finance Manager was making all the decisions so no autonomy for the salesperson. Inflating the price of the vehicle and suggesting that this was the starting point for negotiations is the most ridiculous thing I have ever heard, The salesperson seemed shocked that we weren't going to haggle with him and his Finance Manager. Do they think people haven't researched the price of the vehicle beforehand? The same tactic was used at the Oakville Subaru dealership. We went from being very interested in the vehicle to now wanting nothing to do with Subaru. These sales tactics are not smart and are insulting. Do better!

Terrible sales experience. - Disappointed

Terrible sales experience. I explained that we wanted a simple sales experience and explained to the salesperson what a good experience would look like. I told them that I wasn't going to play the game of him going back and forth with his manager. He assured me that they wouldn't do that and that they would make purchasing a vehicle easy. He then proceeded to give me quote that was higher than the MSRP on the Subaru Canada website (which states "dealer may sell for less" not dealer may sell for more) and that contained other "fees". He then emailed me the same quote and told me that they can't negotiate over the phone or email. I told him that I wasn't coming in a third time and I made him an offer that was based on my research and the listed MSRP on Subaru Canada. The fact that this dealership inflates the sales price and then wants to negotiate from that inflated price is ridiculous. I have bought vehicles from three other manufacturers. Never have I gone through this type of experience. Needless to say, we won't be buying a Subaru. I wouldn't trust this dealership for servicing my vehicle after this type of sales experience. It's too bad. We liked the vehicle but if I can't trust the dealership, then I don't want to do business with them. Very disappointing!

Worst buying experience of my life. - j.h.cuthill

Worst buying experience of my life. I have purchased Range Rovers, Chevy Tahoes, many pick up trucks, Honda sports car and vintage trucks and never have I seen a dealership in such chaos. The sales people are rude to each other and the management are worse. Your time is of no consequence to them - you can just wait. When I tried to communicate my dissatisfaction to senior management at the dealership they said they would get back to me - never heard from them. They had no idea how to properly handle my trade and wouldn't provide me the car I wanted because a senior management's wife wanted to drive it more a few months. Won't buy from them again and may not even keep the Subaru. That is how disappointed I am with Subaru of Maple. Buy your car somewhere else, you'll thank me.

Swapped my outback premier model’s … four wheels and - ratingservicesandproducts

Swapped my outback premier model’s … four wheels and steering wheels with their used vehicles; and broke the front camera. Planned to buy another outback, traded for a different brand to avoid these thieves. Asked around over a dozen other Subaru owners in the network. Over 80% of them have had similar issues

Challenging Quoting Process We had a disappointing - Larry

Challenging Quoting Process We had a disappointing experience dealing with Subaru of Orillia while shopping for a 2026 Subaru Forester Touring. Although the staff was polite and knowledgeable, we found the process inflexible, particularly when requesting pricing and negotiating via email. There was a strong push to handle discussions in person rather than providing clear written quotes, which made comparison shopping difficult. We understand that dealerships have their own processes, but a more transparent and customer-friendly approach to remote communication would have significantly improved the experience. We ultimately chose to purchase elsewhere.

Had my 2014 Crosstrek in for suspension service at - Bentley's Dad.

Had my 2014 Crosstrek in for suspension service at Marostica Subaru prior to a long journey planned for this month for specialist healthcare reasons. I have never experienced such satisfaction. The mechanical team took such diligent care! The supporting staff was kind, attentive and welcoming. Even the owner took the time to see i was well cared for and doing well. Remarkable. The result was my humble little Subie came out with a treatment suitable for a creation of Ferruccio Lamborghini. The car drove like brand new, as well, i am rejuvenated. I shall never forget the kindness and attention i as afforded this day, and suggest it is not a great car but great after purchase care that makes for lasting satisfaction, and continued loyalty. Bravo Marostica Subaru! Bravo!

Hassle-free experience, sales staff. - Tim Burgess

Hassle-free experience, sales staff. Smoothest new car transaction we have ever experienced. Highly recommend.

They did a grate job Brayden was very helpful and was - Alex

They did a grate job Brayden was very helpful and was able to meet my exptations and work around my somewhat hecktick schedule and got me the car I wanted in a time that worked for me.

I was a loyal customer who purchased my vehicle here, but - lrwright

I was a loyal customer who purchased my vehicle here, but Gemini Motors has completely shattered my trust. After a pattern of systemic issues, clerical negligence, and hostile treatment, I have officially escalated my grievance to Subaru Canada Corporate (Case #063602430). Falsified Records: For the second consecutive time, this dealership entered completely fraudulent data into my vehicle’s permanent record. They listed my odometer at 49,256 km when the true mileage is 41,277 km. Worse, they billed my major 80,000 km service as a basic 20,000 km package. This clerical negligence directly disrupts my warranty tracking and vehicle history. Unverified Service Integrity: Due to text messaging errors on their end, they initially quoted me a 1.15-hour wait time, which actually takes 2.5 hours. When confronted, Service Manager Debbie Dunbar became highly argumentative, then rushed my vehicle through with multiple techs to match the shorter window. Because it was rushed and listed under the wrong service package, I have zero confidence the critical maintenance was safely or properly performed. Deceptive Practices: They routinely fail to honor confirmed text and email promotions. An advisor claimed a 10% discount note was "deleted" from my file. In a separate past incident, technicians signed off on a rear wiper replacement they never actually inspected or installed. I reached out to President Larry McKnight and Dealer Principal Matthew McKnight directly to resolve this. Instead of taking ownership, they ignored me and had Debbie—the exact source of the hostility and poor customer service—respond to close the matter and bar me from the dealership. If you value your vehicle's safety records and your integrity as a customer, avoid Gemini Motors. They prefer to silence unhappy customers rather than fix their own administrative incompetence. After all of these issues, even though we enjoy our Subaru Forester Sport, I will never buy another Subaru again!

Professional but Limited Flexibility We interacted - Larry

Professional but Limited Flexibility We interacted with North Bay Subaru while comparing options for a 2026 Subaru Forester Touring. The staff was professional and courteous, and the information provided was clear. However, the dealership maintained a firm pricing approach and indicated limited flexibility for comparison shopping unless we were prepared to move forward immediately. While we understand that some dealerships operate this way, we ultimately chose to purchase elsewhere where the process felt more accommodating during the evaluation stage. Overall, communication was polite and professional, and we appreciate the time taken to respond to our inquiry.

BEST SERVICE IN TOWN!!! - atomblast

Everytime I've had an issue with my vehicle, John is always there to save the day. He's knowledgeable, friendly, passionate and professional. I've owned several other brands and been to many dealerships. Never have I met someone like john. This guy knows the brand like its the back of his hand. He always makes sure I.m taken care of. I've seen him deal with the most difficult of people and still maintain his composure where I wouldn't. He's truly an asset to the team and anyone that has an "issue" with him is clearly mistaken. Even my wife will only deal with him. Seeing a solid brand, and a personable person behind the counter, is why I bought from this dealership twice now. I'm confident my cars are in good hands when I give him my keys and I know I'll always get it back in tip top shape. We need more people like him. Truly thankful they have someone like him on the team!

No service to drive you. - Rl

No service to drive you. You have to taxi or wait. I had a 3 hour service but still had to taxi even though i overheard service staff going for a coffee run. They lost my businesss

Excellent cars, sales and service! - mert64

Amazing dealership and people! We live just outside of London - it's totally worth the drive to Fenwick's in Sarnia. There is a Subaru dealer in London (my husband works down the street from them) but their customer service left a lot to be desired and thats why we went to Sarnia. We are now on our 2nd Subaru and our family has purchased 5 from Fenwick's. Shane, Chris, Ryan and all the other service team members are excellent. We tell all our friends and business associates that it's the best place to buy a Subaru and service it!! Always a positive experience dealing with them.

Excellent, Professional Buying Experience We had a - Larry

Excellent, Professional Buying Experience We had a very positive experience working with Subaru Muskoka during our recent purchase of a Subaru Forester Touring. From the start, the team was professional, transparent, and respectful of our time. Carson was excellent to deal with — knowledgeable, responsive, and straightforward throughout the process. There was clear communication around pricing, no pressure tactics, and questions were answered honestly. The dealership worked with us in good faith, clearly explained fees, and made the overall experience smooth and low-stress. What stood out most was the level of service and professionalism. Even while we were comparing options across multiple dealerships, Subaru Muskoka remained courteous, patient, and helpful, which ultimately made the difference for us. If you’re looking for a Subaru dealership that values transparency and customer service, especially when purchasing a Forester Touring, I would highly recommend Subaru Muskoka.

Amaizing customer service! - Emanuel

Had problems with my Outback and tried to resolve it in the GTA, but received at most polite answers. Because I suspected to be a problem with the breaking system and because my next trip supposed to be towing a boat I was even more concerned. Out of any other options, already on my way, I called Minden Subaru and, even without an appointment, Eddie Pinelli checked my car, identified the issue and corrected it in 5 minutes. What a big difference compared with the GTA service dealers. Now I know where I will service my car and probable buy the next one.. Emanuel

Service desk woman is always rude. - Dragonspank

Service desk woman is always rude...all 3 times visited. Went in for a battery replacement, and they gouged my sister over $900 just for replacing the battery and doing a supposed, computer update...now the start/stop engine function when idle at stoplights, doesn't work and some other features like eyesight function disabled etc....they all worked fine before the service. She took the 2019 Subaru Forester back to them...they supposedly did a factory reset(without even pulling it back into the shop)...this fixed nothing...they didn't even take it for a drive to test the problem features. What are my sisters options, to getting these problems fixed, without being screwed over again! I can honestly say that I will be not stop without justice for this disgusting treatment of human being! I've since talked to multiple women who were gouged badly and ended up selling their Subaru's and will never buy one ever again! Someone has to stop this untrustworthy dealer. BUYER BE WARE AT OWEN SOUND SUBARU!!!