31 Alberta Toyota Service Centres

Very happy with the service provided by Charlesglen - edmundau

Very happy with the service provided by Charlesglen Toyota. The service was very efficient and the staff were very helpful , friendly.

Took the Rav in for a level 1 serivce at 8 am. - eprotz

Took the Rav in for a level 1 serivce at 8 am. asked if that included a oil change Yes. at 130 called to get an update when it would be completed. waited a hour and called back because of no return call. went to dealer ship at 3 and they had changed the oil??? 7 hours for them to change oil and a recall on a battery clamp. Car not washed ( washer broken) oil leaked on engine, Oil life not reset. Was charged $30 more than an oil change for a GMC 6. 2 liter duramax! Overall will never go to or back to a GO AUTo

The communication was excellent throughout the entire - Mark

The communication was excellent throughout the entire process.they truly went above and beyond. I appreciate mr.NEIL the mechanic to fixed my engine sensor problem.thank you so much.

Brandon at High River Toyota. - olermodel

Brandon at High River Toyota....awesome customer service. Saved me a ton of $$$. Love his honesty and knowledge about his product GO TOYOTA!!!!

Mel Atak in Service is excellent in knowledge and - toyota

Mel Atak in Service is excellent in knowledge and customer service. She has been overseeing keeping my two toyota RAV4's on the road.

I have been getting my vehicle serviced at Canyon Creek - lm_pearson

I have been getting my vehicle serviced at Canyon Creek Toyota for more than ten years. The people in this shop are friendly, competent and consistent in doing excellent work. They communicate with you very well so you always know there will be no surprises. The best comment I can make about Canyon Creek Toyota service is, I keep going back and I have lots of choices.

I had a great experience with the sales agent and finance - JenJom

I had a great experience with the sales agent and finance manager. They were so accommodating and helpful to fit our budget and the car of our choice. The ordered car had arrived few days ahead the target date, & I am so grateful with the extra miles Ethan did since day 1 that we went for car shopping. After deciding to add accessories of undercoating & xpel, After paying, my car been transferred to service for the accessories installation. It stayed there overnight then we picked up the next day, afternoon.The car been parked outside under the rain & been raining overnight & the whole day. Undercoating were oversprayed on the muffler, engine & hood. I called to complain & was scheduled to go back for service to clean the oversprayed undercoating. Service advisor, release the car to us and I feel the push of rushing us to leave but I told my husband to open the hood and checked thoroughly as they messed up already the first time. And yeah to find out it’s a worse & bigger damage to my 5days old car. It was a bad treatment, no good resolution, friction and very frustrating. It sounds like it’s my fault on the way the service manager talked to me. Checking their video that I came late for appointments. The technician sprayed degreaser to the engine bay. Discoloration on the hood paint, the manager said it cause by the lubricant in the hinge that is melting which applied by Toyota manufacturer but what a co incident that the area is where the mess of the undercoating. The worse, some plastic component & hose in the engine Bay Area had brittled. The electric tapes use in wrapping some of the electrical wirings & hose coming off. We don’t know what further damaged it was cause. The strut mount paint came off and scratches were noticed. The only thing they want is to replace the strut mount but for a 5 days old car with the hassle, time waste, unworthy paying of a brand new car and be damage by the dealership service. The worthy & fair resolution they need to do for me is to replace my car in a manufacturer’s shape/ condition or to refund my payment. But refuse to settle that way. So fox, be vigilant. Don’t be a victim. Everytime you go for service. Always check. Know your right as a customer. I am even accused by the manager of yelling at her employees but I did not as I was just talking to her & her technician, explaining my side and my frustrations. They walked out when my husband pointed the damaged strut mount & other scratches in the engine bay. It was a nightmare 😢 horrible experience in this dealership service.

April 4th took Rav 4 in for service. - 4953brown

April 4th took Rav 4 in for service. Excellent service Very friendly and polite costumer service. In and out in an hour with free car wash.

It was good but didn’t get a car wash. - Dr P

It was good but didn’t get a car wash. Every other Toyota dealer always washes my car I’ve been to that was a little disappointing. Besides that I’m happy with my experience

I just got new Camry . - Parm85558

I just got new Camry .. and Daniel helped me to get my new car . It was great experience dealing with him..

I had a 7:30 AM recall appointment and ended up waiting - sc98ac

I had a 7:30 AM recall appointment and ended up waiting an hour and a half because I was not informed—or perhaps did not hear—that my tag needed to be given to staff. When I asked for help, a female employee’s tone was condescending, arrogant, and completely unacceptable, insisting I should have known the procedure from signs I never saw. As a result, I left frustrated and will not be purchasing a vehicle from Country Hills Toyota. They just lost a potential customer due to poor service.

Incredible service - Matt Sellers

The service is incredible. I had my front driver-side redone after I was side-swiped (which was all great) and then there was a bad shake when I drove above 100k. I took it back in and they got it into the shop immediately. It turned out it was just dirt buildup but they cleaned it up, re-balanced the tires, adjusted the alignment, and corrected tire pressure. Oh, and my window had come off the guides (not related to the accident) and they put it back on. All of it for free. These guys stand by their work and really seemed to care.

"I had an outstanding experience with the Toyota Cochrane - Rolando D.

"I had an outstanding experience with the Toyota Cochrane service team, especially Cameron! From the moment I walked in, I was greeted with a warm welcome and professional service. The team was knowledgeable and took the time to thoroughly explain what my vehicle needed and all available options. They made sure I was informed every step of the way, and their attention to detail was impressive. My car was serviced promptly and returned in excellent condition. I truly appreciate the level of care and commitment they showed, and I would highly recommend Toyota Cochrane to anyone looking for top-notch service. Thank you to the entire team for making this such a smooth and positive experience!"

First class work done by first class people. I... - dwight b.

First class work done by first class people. I recommended them to freinds of mine and they are as happy with them as I am.

Excellent service Friendly staff All work done on - Ron

Excellent service Friendly staff All work done on time as per quoted and Done by professionals Highly recommended

This shop knows how to do business -knowledgable and skilled - Happy Customer

Don't look for another shop-this is the one if you want a great experience! Call them, you won't be disappointed! They do top notch work from estimating to repair -this team knows the industry and the level of expectation for their work. You won't find better satisfaction around town.

I got excellent service from Jay! - sunheqian

I got excellent service from Jay! Everytime I called him, he was very patient, as detail as possible, helpful, very proffessional answers. Thank you very much Jay! Thank yoy very much Toyota!

SERVICE DEPARTMENT! - irishgypsy2010

SERVICE DEPARTMENT!!! I dealt with Vincent..he is a hardworking and very courteous to everyone...he is always happy and pleasant...I appreciate his focus on his work and customer service..his personality is a highlight to the team....he is generous with his time with customers and he still manages to complete the many tasks in his day..I feel he is an asset to the dealership and to the community he is dedicated to.

DONT BOTHER! - justinagoett

DONT BOTHER! I brought my 2018 rav in for an oil change, they told me my water pump was leaking, changed me, then it started leaking, wich had never before, a mechanic there told me to never use med hat toyota.. they are told to find or make things wrong with your vehicle to bring in money, i will NEVER take my vehicle back

Complaint - kpatel

be aware of this cheaters.....i called for an issue for pulling my car down slightly on right while driving... i just asked them to check the wheel alignment...went there and dropped my car to just check alignment... they have rotated all the tire ( as they said ) but the ties i put it on my car cover to stick it rim...it was still there after service when i checked my car tires ( dont know how they removed the tire without taking out the ties )...so no idea they have rotated or not but they charged me $235....i paid..when i was driving back to my home after that .....issue was still there...so, i went back them talked to the service manager FAHD...he checked my car..then he realized issue is still there...so he forced me to go to ok tire and check it ( because they could not solved the issue and charged me $235 )....and he said he will take care of it ...so i went to ok tire and dropped my car there at 8 am....asked them to call FAHD ( noral toyota )...they called he said ok to check....they checked it ..i was waiting for the call to pick my car...then finally i called them at 3 pm to check status...it was not an alignment issue...but they have rotated tires again...they were charging me $77 because they could not catch the FAHD (SERVICE MANAGER AT NORAL TOYOTA) ..who gave PO to them...i was totally upset...because noral toyota charged me $235 just to rotate the tires...and just after 2 days this guys charging me $77 for rotating tire again...so i called FAHD to for this issue...when i asked him why should i pay $77 again to rotate tires again...he got mad...and he said i RIPED U OFF now i am out of it ...do what ever you want ....i was surpised by hearing this from FAHD ( SERVICE MANAGER AT NORAL TOYOTA )...the gentleman at OK tire he realised its not good to charge the customer if the NORAL TOYOTA is responsible...so he waved my charge...really appriciate to OK tire staff....But issue is still there...NORAL TOYOTA SPOILING THERE IMAGE BY DOING THIS...ITS NOT ALL ABOUT MONEY BUT THE TRUST.....so i will not go there for any service for sure,,..i better drive to edmonton......

Phenomenal Dealership and super great Service Department. - Ron

Phenomenal Dealership and super great Service Department. Staff are excellent to work with and very helpful.

I went for my toyota highlander maintance service. - Lia

I went for my toyota highlander maintance service. Adam Kumi (Product Advisor) was wonderful at finding out information I needed regarding my car. He went above and beyond to find it out and I was very impressed with his service. Hieu Le (New Vehicle Sales Manager) was also incredible! He also helped me with part of the information I needed. He was very pleasant to deal with and also went above and beyond to make sure I was able to get what I was looking for on my car. They also have an amazing manicure service for their clients that may decide to wait for the service been done. Chin is amazing! The nice lady that does the manicure service, and her work is amazing! They also offer you a shuttle service to take you to your home or office, in case you can't wait for the service to be done, also pick up so you can come for your car. I recommend them and you will not be disappointed! If by any chance you have any issues, talk to the manager. I hear he is amazing as well and will resolve it for you or make things better.