I am left speechless by this dealership. Truly speechless. The following review is not an exaggeration of my experience. It is truly what I felt. I'm an avid car buyer and I can say that I've been to almost all the dealerships in the entire province. This dealership, by far, is a hidden gem in this province. The big city Toyota dealerships rest too much on their laurels and the fact they're pushing Toyotas out every day. The big city dealerships no longer care about customer satisfaction even when they say they do.
If you distill it all down, there are only really three good dealerships in Alberta. Red Deer Toyota takes the #1 spot. They literally, and I mean, literally moved heaven and earth to get me what I want. No exag. This is the truth.
They exude professionalism and kindness. I was treated with the utmost respect right from the very beginning and all the way to the end. They foster a family-like relationship with their clients and they made sure I was happy at every process even until delivery. At no point did I feel pressure from sales to finance. It was an absolute pleasure to buy a Tacoma from these guys.
I can truly say that they even beat my Lexus experience - and that's already saying something considering it's Lexus. It's not every day you can experience luxury-like service from a Toyota dealership and that's what I got.
Amy was just fantastic. Ryan was the MAN! Patricia made the money phase fun! That's right, finance people in this dealership actually make the buying process fun instead of being stressful!
I am truly grateful beyond words to you three and of course to the rest of your dealership for making it all happen. As long Red Deer Toyota maintains this type of service to clients, I wouldn't go anywhere else to purchase my future Toyotas! Thank you!
To anyone reading this, don't bother with Calgary and Deadmonton, go to Red Deer for your Toyota needs and look for these guys. They do not disappoint.