Red Deer Toyota

We were forced to have a recall done on a perfectly working door in 2021. Fast forward to March 2024 and the part they replaced is broken. Red Deer Toyota brushed referred us to Toyota Canada who said working door in 2021. Fast forward to March 2024 and the part they replaced is broken. Red Deer Toyota brushed referred us to Toyota Canada who said they won’t cover the claim because it’s no longer under warranty. I definitely won’t have Red Deer Toyota replace it again so they can ding me $400 for shotty work in two years time. Run Run away! Once you own the car or give in and do the recalls they don’t give a toss about customer service. More

My last 4 service appointments have left me disappointed they are quick to hand you the bill. I like my Toyota but the service is a too bad and so sad attituded. my recommendation would be if you can get y they are quick to hand you the bill. I like my Toyota but the service is a too bad and so sad attituded. my recommendation would be if you can get your vehicle fixed or serviced at another dealer do it and compare they are not the only qualified people in town. More

I returned to this dealership 12 years after I had a regrettable experience buying a used car. I can't abide being lied to; "We recommend nitrogen in your tires." I declined, but they insisted it woul regrettable experience buying a used car. I can't abide being lied to; "We recommend nitrogen in your tires." I declined, but they insisted it would pay for itself within 3 months. Such a grift. But I believe in second chances, so I returned to buy a new car. I got no consideration for paying cash, not having a trade, and they charged me at least double for the types of accessories I could have purchased elsewhere. The manager insisted I give them 5 stars. They certainly didn't earn that rating from me. My advice is to avoid these people. More

I would like to thank Ryan and Amy for the exceptional service I received recently when buying my current vehicle.Every detail was looked after from start to finish! Awesome job! Won’t hesitate to buy fro service I received recently when buying my current vehicle.Every detail was looked after from start to finish! Awesome job! Won’t hesitate to buy from you again. Regards Debbie Burrows More

Excellent sales from Jay. Defective 2023 Highlander limited, and dealership not supportive 3 months now. Selling is good but after sales help us enjoy the vehicle. This Highla Defective 2023 Highlander limited, and dealership not supportive 3 months now. Selling is good but after sales help us enjoy the vehicle. This Highlander is my fifth Toyota and first from Red Deer. Very unhelpful treatment. Can I maintain this car at another dealership and still keep my warranty? More

Title: Disappointing Service Experience I recently had my vehicle serviced at Red Deer Toyota's service station, and I must say that I was disappointed with the overall experience. I went in for a routine my vehicle serviced at Red Deer Toyota's service station, and I must say that I was disappointed with the overall experience. I went in for a routine service at 7.30 am, 13th October expecting a smooth and efficient process. Unfortunately, my experience left much to be desired. One of the most significant issues I encountered was the lack of communication. I repeatedly called for updates throughout the day, but I received vague or no responses. This lack of transparency and communication left me feeling frustrated and in the dark about the status of my vehicle. Moreover, the invoice I received mentioned a complimentary car wash that I never received. This discrepancy between what was promised and what was delivered was particularly frustrating. While I understand that service stations can be busy, I believe that transparency and communication should be a fundamental part of the customer experience. The lack of these essential elements made my visit to Red Deer Toyota's service station a frustrating one. The receptionist at the customer service having seen the trauma i went through promised to put my complains through to the GM and she's sure the GM would contact me. Its about 3 weeks now and no one has said anything. Maybe a leadership question. I hope that my feedback can help the service station improve in the future and provide a better experience for their customers. It's essential for businesses to be honest and transparent in their interactions with customers, and I hope my review can contribute to this goal. More

I want to thank the entire team of Toyota for helping me and my family even the deal didn’t go through they still manage to help me but thank you and my family even the deal didn’t go through they still manage to help me but thank you More

Amy Larson was very helpful and knowledgeable when we purchased our used vehicle. Her service is clearly 5 out of 5-Excellent purchased our used vehicle. Her service is clearly 5 out of 5-Excellent More

Thank You Amy for making us feel like we have known you forever!! The service was outstanding, made the process so easy for me. I love my new to me car and would deal at Red Deer Toyota again in a heartbea forever!! The service was outstanding, made the process so easy for me. I love my new to me car and would deal at Red Deer Toyota again in a heartbeat. Thanks Also to Cory, great service. More

I want to thank both Ryan D. and Amy L. for their outstanding attention they provided to me. This extends from sales, customer service, the service center and delivery. You g and Amy L. for their outstanding attention they provided to me. This extends from sales, customer service, the service center and delivery. You guys did a great job and I will not hesitate to share my experience with others. The truck was as they described and they did what they said they would do....Perfect. Thanks and Merry Christmas. More