I recently closed a deal on a Tundra from Nunavut but not before contacting most of the dealerships in BC and Edmonton. Never bought a new car before and did not intend to but I was able to get my 2020 Tundra SX new for less than a 2-3 year old SR5, that was very odd…
My general experience of buying a car wasn't great, communication was very poor, when contacting the dealerships I would get an initial answer to my questions , then often the answers would stop coming or the replies were so delayed, days , weeks sometimes or no answers at all. The advertisements on the dealership websites or other web platforms were full of misleading statements with “switch and bait” fronts, especially in BC.
However patience paid off as I found Gateway Toyota which surprised me with an accurate and up to date available advertised cars and very competitive prices. It took two tries, but found an outstanding product advisor Lorne, he answered all my questions, even those sent at odd times, he had patience to explain the process, reassured and made me comfortable, eager to solve the problems when there were issues , never made me feel like he was doing me a favor. The whole transaction was done online and spun over almost three months as I wasn't able to travel due to the pandemic restrictions but Lorne was there for me from the beginning till the end. He is a great asset to the company and hope the employer appreciates it. Give Lorne a call, learn from my experiences, why take a chance.