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Charlesglen Toyota
Calgary, AB
1,521 Reviews
A new car is only the start of the celebration at Charlesglen Toyota.
Since 1988, Charlesglen Toyota has gained a strong reputation for treating our staff and customers like family. We try and build on this reputation every day, one customer at a time.
We believe "the purchase is not the end of a transaction, but the beginning of an obligation", and we strive to make the purchase and service experience better each day.
In our quest to achieve exceptional customer satisfaction, we proudly offer an AutoRewards program, that rewards our customers for their continued loyalty. To find out more about this program, feel free to go to www.charlesglenautorewards.com
At Charlesglen Toyota, we pride ourselves on being a family-run business. Since we opened our doors in 1988, we have hung our reputation on three words: Fairness, Trust, and Integrity. These words are our guiding principles in the way we conduct business every day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,521 reviews
July 02, 2025
Excellent customer service. Product Advisor Damian Jennings was one of the best I’ve worked with. Very honest, knowledgeable, and friendly. Product Advisor Damian Jennings was one of the best I’ve worked with. Very honest, knowledgeable, and friendly. More
by Nate
Employees Worked With
Damian Jennings
June 29, 2025
The dealership is very friendly and efficient. Valarie was my sales person, she is the best. Valarie was my sales person, she is the best. More
by Syed Sazzad
Employees Worked With
June 29, 2025
I enjoyed working with Val to select the best car for my family. It was nice working with Charlesglen Toyota in general. family. It was nice working with Charlesglen Toyota in general. More
by Titus
Employees Worked With
June 29, 2025
The dealership rendered a friendly service. Val was my direct contact, and she did a great job. Val was my direct contact, and she did a great job. More
by Titus
Employees Worked With
June 28, 2025
Friendly and accessible service. Easy to contact helpful staff. Good follow up. Excellent communication with sales staff Easy to contact helpful staff. Good follow up. Excellent communication with sales staff More
by Cz
Employees Worked With
June 28, 2025
Val made the daunting process of selecting the right Toyota vehicle to replace my 16 year old much beloved Prius extremely simple. In every step of the decision making process, Val was informing me of Toyota vehicle to replace my 16 year old much beloved Prius extremely simple. In every step of the decision making process, Val was informing me of things to consider and options available with various vehicles, and was very timely in all her communications which was greatly appreciated! She made sure I was aware of all the steps in the process and personally introduced me to her colleagues in the dealership at each stage of the purchase. She is also a very talented baker and very generous with her delicious homemade treats. If you’re considering purchasing a Toyota, I highly recommend Val and the team at Charlesglen as they know their business and provide exceptional service. More
by ajdechastelain
June 24, 2025
Val is not only amazing,she is very helpful every time,I must say you thank you for every thing. must say you thank you for every thing. More
by drnoorullahmagsi
Employees Worked With
June 21, 2025
Val was very attentive to our needs and made sure we had a vehicle that would set us up for life. She was thoughtful, knowledgeable, understanding and flexible. Charlesglen overall is an amazing dealership a vehicle that would set us up for life. She was thoughtful, knowledgeable, understanding and flexible. Charlesglen overall is an amazing dealership with quality mechanics, detailers, and we are grateful to have them take care of our Tacoma. More
by td.kopczynski
June 20, 2025
They have always treated me with their highest service. I always receive a fair price for my trade-in vehicle..i have no reason to deal with any other dealership Thanks to all your staff, especially Val P I always receive a fair price for my trade-in vehicle..i have no reason to deal with any other dealership Thanks to all your staff, especially Val Parsons try More
by dave dyson
June 16, 2025
We had a great experience . Val Parsons is the best sales person we have ever had. She went above and beyond in all respects. Val Parsons is the best sales person we have ever had. She went above and beyond in all respects. More
by cpetch
Employees Worked With
