All I know is that 2 salespeople Zach and Sumit Bannerjee tried to add a $500.00 extra fee over and above the advertised price of the vehicle I was looking to purchase. The word "optional" did not come out of either of their mouths at anytime.
Check out what Sumit Bannerjee said in this email response I recieved when I questioned his pricing tactics:
Thanks once again for your interest for our 2014 Kia Rio.Great choice ,this vehicle is available...When can you come in to take it for a spin ? Are you planning to buy the vehicle on finance or cash? Do you have a vehicle to trade?What is the best number to reach you? I am working today 9 to 5 pm and on Thursday 9 to 5 pm..Looking forward to seeing you soon.You can reach me at 587-708-9294.
"Yes, I am still interested.'
"So when do you plan to come in? Looking forward to seeing you soon."
"Just want confirmation on price.
Ad says price + gst which brings it to $7346 total.
We are aware of the $500 security fee add on and we told Zach that would have to be waived."
(Note: At the time Zach said that, he said he would "try" and get it waived.)
You can text me at 780 XXX XXXX when you have more information for me.
We plan to come a little after 4 today.
Thanks for your mail.We will be closing at 6 pm today.As far as the pricing goes.
We can do 6997+6.25 AMVIC+ $499 for Full tank gas/Detailing and security etc+gst.
That is 7877.36.This is the lowest price we can do as per my sales manager.
This vehicle has been discounted heavily by $4910 ,hence there is no movement of price as per management. Looking forward to seeing you soon.
"Sumit your ad says price + GST and you are obligated to honour that price."
"This is from your own ad.
It clearly states:
"No extra fees Price you see plus GST"
"I dont want to get into a disagreement but this is what your company stated and it must be honored.
Also we are aware of the vehicles many flaws which is why it has not been purchased yet at any price.
Plus I can get my own gas and carwash😉"
Here's more Sumit,
The price advertised plus GST is the law.
"All-in pricing is the law in Alberta. That means when an AMVIC-licensed seller advertises the price of a vehicle it must include ALL fees and charges the seller intends to charge. The only fee that can be added to the advertised price is GST and any costs associated with financing."
So, Sumit did not respond to any of this because he was busy selling the car to someone else while I was trying to get the correct and legal pricing from him.
LAST EMAIL FROM SUMIT:
The vehicle just got sold.
By the way, the dealership is now trying to claim that the $500.00 extra fee always was optional. No, that is not what was communicated to me and you clearly see it in the price quote that Sumit sent to me in the e-mail.
All of this is a direct violation AMVIC laws and I have filed a complaint about this with AMVIC.