20 Ontario BMW Dealers

Working with Anthony Young at Parkview BMW has been an - deanna.carnevale

Working with Anthony Young at Parkview BMW has been an exceptional experience from start to finish. From the moment you walk in, he makes you feel like more than just a customer—he genuinely treats you like part of his family. Anthony is incredibly attentive and always goes above and beyond to make sure every detail is taken care of. He listens, follows through, and makes the entire process feel seamless and stress-free. What really sets him apart is his honesty and authenticity—you always feel like you’re getting real, straightforward advice with your best interest in mind. He’s personable, approachable, and truly invested in building long-term relationships, not just closing a deal. It’s rare to find someone in this industry who combines professionalism with such a genuine, caring approach. I wouldn’t hesitate to recommend Anthony to anyone looking for a top-tier experience at Parkview BMW. All departments have been very helpful and would rate the entire experience 10 out of 10.

I was new to the BMW brand when I walked into the - NinaM835

I was new to the BMW brand when I walked into the dealership, and Michelle was extremely helpful in finding the perfect car for me and my family. She is diligent, knowledgeable, and always quick to respond to any questions I had. The entire experience was seamless. If you're looking for a BMW, I highly recommend Michelle at BMW Markham!

As always the team at BMW Durham did everything - saxebrick

As always the team at BMW Durham did everything perfectly. They squeezed me into their schedule despite not having a prior appointment as the vehicle began spewing blue smoke. I came in with the car on a flat bed and I was provided with a loaner. The next morning the problem was corrected, and despite my concerns as to how oil was getting into the combustion process, Bill found a PCV valve which was recalled and replaced it and I was on my way again within hours!

About a week ago my son and I decided to go to BMW - carguy

About a week ago my son and I decided to go to BMW TORONTO to see a vehicle my son was interested in.. We made an appointment with Arian Hamrahi. When we got at the dealership we were greated very friendly and professional by Arian. This dealership for now ( unfortunately they are moving to a new location ) has a few floors ( used department+motorcycle department+new car delivery department). The vehicle was brought up ( nice and clean )prior to our visit to the 3 rd floor where the Pre Own vehicle department is located .We inspected the vehicle and we liked what we saw. Arian asked his manager Scott Shadbolt to look at our vehicle which we intended to trade it in. After the inspection Scott explained us in a very professional way how he came to the trade value of our vehicle. After that we went with Arien over the cost of buying the vehicle we liked and saw at the dealership as well as the benefits and cost of buying a BMW extended warranty. Arien brought the vehicle in the parking lot in order for my son to roadtest and get the feeling of this car. What we liked the most is that people involved in our deal did not pressure us in buying anything we did not want or needed and they did not play the game some other dealerships are still playing which is going back and forth between the Sales Representative and the Manager. Arien had the Business Mngr Zilun Wang coming and explaining us the cost and coverrage of the BMW extended warranty as well as the entire bill of sale . TO ALL PEOPLE BUYING USED CARS DO NOT IGNORE BUYING AN EXTENDED WARRANTY, Do not forget that everything is going up ( parts and labour) so when buying a used car take in consideration buying an extended warranty in order to be coverred in case there is an issue down the road.( you never kow) The whole process at this Dealership from the beginning to the finish was very flowless,respectful,friendly and very pleasant. From our interactions with some other dealerships, we did not experience this kind of friendly,respect and professional way of doing business . If there are people interested in buying BMW cars THIS IS THE PLACE TO GO.( we did visit some other BMW dealerships but we were not impressed with their interaction and treatment from their Sales Representatives who were quite disrespectful and full of themselves while dealing with us ). You will not be sorry going to BMW TORONTO. Staff at this Dealership( sales + parts) are very friendly and very professional. A week later we picked the car up and we were very happy and pleased with our purchased and with what was done in order to make sure that we are satisfied with the deal and the process. The entire team ( sales+parts) made sure that the whole process went flowless and that my son was a very happy and pleased customer which he is. Our experience and interaction with staff at this dealership ( BMW TORONTO) was and still is OUTSTANDING. To the owners of this dealership. It seems from my experience with this Dealership that you are doing the right thing which is treating your customers with respect and consideration. Good employees keep the business going ,thriving and flourishing. Thanks to Scott Shadbolt+Arien Hamrahi+Zilun Wang and the Parts dept. for the way our business was conducted . Arien Hamrahi went the extra mile in order to make sure that we were pleased with our purchase. To all staff at this Dealership KEEP UP THE GOOD WORK. If anyone is interested in getting a BMW car please consider these names Scott Shadbolt+Arien Hamrahi and Zilun Wang when goig to this place. PS We also had a good interaction with Mas Kangavari who helped us too in order to make the whole process at this Dealership go flawless. To all staff stay safe and Happy Holidays Yours truly, A very and happy customer Photo 1 in review by CAR EXPERT

What a great experience we had last week at Performance - tomclark

What a great experience we had last week at Performance BMW going through the process of looking for a new BMW. We had bought our former BMW some eight years ago from them and our recollection from that experience brought us back to the dealership. This time around we were met by Joe Primerano a long time Sales & Leasing Consultant. Joe a is a very charismatic, upbeat person who listened to what we were looking for in a new vehicle and made it his mission to find us the perfect car. He is very attentive to details and makes your experience a positive one. He did find us the perfect car, a 2026 BMW X3 M Sport Edition! Joe has won numerous sales awards and we can understand why. It is very obvious that he loves his job. Special mention also goes to Geoff, Samia, and Mike D Your happy customers Tom and Kathy Clark

Great experience from all the staff at BMW London! - m.doria

Great experience from all the staff at BMW London!!! Thank you to Michelle and Amrita for making the buying process go very smoothly!!

I have had a very disappointing experience with Otto’s - Ugur

I have had a very disappointing experience with Otto’s BMW Ottawa. On September 7th, my car wouldn’t start, so I left it with their key drop-off. On September 8th, they replaced the battery without giving me any diagnostic report. That same evening, my car broke down again—the starter had failed. I had to tow it back and was later charged close to $2,000 for a new starter. After picking up the car, just a few days later (September 14th), I got a parking brake error. On September 15th, I returned to the dealership and was told I now had two more issues: the parking brake button and something related to the air conditioning. They also tried to charge me another diagnostic fee and they did, at least with %30 discount after fighting. To make things worse, the parking brake button they quoted at $920 is available at BMW Markham for $224. This raises serious concerns about honesty and transparency in their pricing. The service advisor (Abdel) was not helpful, dismissive, and at times rude. He even told me pickup service was not available, which was untrue—forcing me to spend more on Ubers. I feel the dealership mishandled my car’s electrical system, creating more problems instead of solving them. In total, I have spent over $2,000 in a matter of days and now face additional costs for problems that may have been caused during their service. I have completely lost trust in Otto’s BMW Ottawa. If you value honesty, professionalism, and proper BMW-level service, I strongly recommend avoiding this dealership.

Very unfriendly parts and service personnel, especially - Stefán

Very unfriendly parts and service personnel, especially the parts manager! Terrible customer service! Will be using a different dealership from now on! Shame!👎🏼

I purchased a low-km 2004 BMW 545i and it turned into one - Unhappycustomer

I purchased a low-km 2004 BMW 545i and it turned into one of the worst financial decisions I’ve ever made. Repairs quickly surpassed the purchasing price(9k saftied), I’m roughly $20,000 into this vehicle, and after years of problems I finally threw it away and bought a reliable car to stop the bleeding. What made the experience even worse was dealing with the dealer and Redline. I repeatedly brought the car in for the same unresolved issues, especially a serious starting problem I warned them about for over a year through at least five separate inspections. To this day, the issue was never properly diagnosed or fixed. Instead, I was constantly charged for inspections, vague explanations, and unrelated repairs that never addressed the actual problems I brought the car in for. I easily spent over a thousand dollars on inspections alone while being led in circles with “possible” causes and theoretical issues instead of real answers. Every time I picked the car up, the same problems were still there. On top of that, there were repeated attempts to tack on extra charges and work I never requested. It became obvious very quickly that customer service and actually solving problems were not the priority, getting more money out of the customer was. This experience completely destroyed my trust in BMW ownership. These cars are massively over-engineered, unreliable money pits, and the support network around them profits from keeping them on the road just long enough to drain your wallet further. I would strongly advise anyone considering an older BMW or dealing with these businesses to think twice. My experience was endless repairs, endless bills, and almost no accountability. If I spent this amount of money with any other repair shop there would be some level of loyalty and id have a brand new engine in my car for the price. I’ll never be able to look at a BMW again without seeing immaturity, insecurity, and a complete lack of common sense behind the badge.

The pre-owned sales department is the epitome of sleazy, - tttc84573

The pre-owned sales department is the epitome of sleazy, untrustworthy dealership culture. I was sold a vehicle without being disclosed the major prior damage it had sustained, as the dealership completely failed to provide the required Carfax report. Upon discovering the non-compliance, I contacted OMVIC and submitted a claim against BMW Grand River for not abiding by MTO regulations. Upon notifying the pre-owned sales manager of their non-compliance, the manager not once, but twice denied any wrongdoing and refused to admit their failure to follow mandatory MTO regulations. It wasn't until OMVIC had to explicitly educate BMW Grand River’s director on their clear regulatory violations that the dealership finally backed down and agreed to rectify the issue. The inability to follow MTO regulations, the hiding of the damage the car had sustained and the sleazy denial and manipulation from management regarding their non-compliance is unacceptable. Dealerships like this are the reason the "shady car salesman" stereotype exists. If you value transparency and legal compliance, avoid BMW Grand River and take your business elsewhere.

I bought my first bmw here today. - Scott

I bought my first bmw here today. My folks have bought 3 from there this is why I decided to try a bmw for the first time. Off the start everybody is friendly because obviously they want your business. After that however different story. After purchasing the car and the full service plan and warranty. I was set to get the car yesterday on truth and reconciliation day. So on the day before I got a call from Eric the salesman and was put on speaker phone to talk about bringing my father in for another sale as his 3rd bmw was out of warranty. I said sure I'll bring him in when I pick up the car. I get a call on the day I'm supposed to pick up the car to be told that the ministry was closed for the holiday. You'd think the person that would be in charge of the one job they have would know when holidays are to get ahead of the game or to pick a different day. So needless to sadly the day I pick up y first bmw wasn't going to be registered. They offered to get it with a dealer plate. Wasn't interested until the car was ready. Low and behold I'm looking forward to picking up the car the following day. I get there it's sitting in the showroom ready to go. I sign all the paperwork and am ready to go. Well Alex takes me into the room where it's sitting. I gave it a once over to make sure my request of not using a machine buffer to clean it was honored. Well they did do what I asked for as I was told they'd wash it by hand instead. There wasn't any swirls on the paint between they also didn't even was it. Especially after the car wasn't ready the day before. You'd think if you had an extra day to make sure things are ready. We'll they didnt even wash it. Bug guts still on the hood and windshield. Then I get into the car to get things setup through the app I look in the back seat to see that the interior wasn't touched either nor even vacuumed. Everyone dropped the ball. I walk in the dealership and everyone is in their office on their phones. Nobody looked at the car. It went thru 3 people including the manager and salesman didn't even take the 1 minute to look at the car to redeem themselves on customer service. They all apologized obviously because of their complete incompetence. They offered to take the car and clean it there after I'd already been sitting and waiting for a day because it wasn't ready in the first place. I only got an apology from the manager. The sales guy eric didn't apologize and was to worried about making another sale to the ol man then making sure the customers buying experience was carried out to the fullest. Unfortunately I bought the service and warranty plan an am stuck going back there for warranty work unless I drive to London. We'll thats just not very logical. So I WOULD NOT RECOMMEND ANYONE SPENDING THEIR HARD EARNED DOLLARS AT THIS DEALERSHIP. THEIR PRIORITIES ARE ON MAKING SALES AND NOT CUSTOMER SATISFACTION. COULD YOU IMAGINE NOT GETTING AN APOLOGY FROM THE GUY THAT SELLS YOU THE CAR. THIS SPEAKS VOLUMES. THE ALL MIGHTY DOLLAR DRIVES THE INCENTIVES THEIR AND NOT CUSTOMER SERVICE. NOW I WORRY ABOUT WHAT KIND OF SHENANIGANS WILL HAPPEN IN THE SRRVICE DEPT IF THIS WAS A SIGN TO COME. The worst buying experience of a car at a dealership in my life. xxxx I even had a better experience a used car dealership in London. With no big brand new building and it was clean as a whistle. Very sad. The sadest part is the warranty and service plan I bought was pretty expensive all overhead and NOBODY IN THE SALE OF THE CAR FROM START TO FINISH DID THEIR JOB. xxx ARE WE PAYING FOR. INCOMPETENCE. SAVE YOUR MONEY AND HAART ACHE UNLESS YOU LOVE DISAPPOINTMENT. UGH. THE WORST CAR BUYING EXPERIENCE OF MY LIFE

Nael Adas has been very helpful when I purchased a 2019 - luguea

Nael Adas has been very helpful when I purchased a 2019 BMW 430i Gran Coup. It has been a very pleasing buying experience. I would recommend him to anyone interested in acquiring a BMW vehicle

Great customer service and help from Richard and their - Felyx

Great customer service and help from Richard and their tech ( sorry no name just " code" -PE1009168 ) in install new battery and diagnose my X5 .

We had an exceptional experience working with Mickey at - ashabhalla4

We had an exceptional experience working with Mickey at BMW. From the moment we walked in, Mickey was professional, knowledgeable, and genuinely focused on helping me find the perfect vehicle. He took the time to understand our needs, explained all the options clearly, and never made us feel pressured at any point. What truly stood out was his attention to detail and commitment to customer satisfaction. Mickey made the entire process smooth and stress-free, answering all my questions with patience and ensuring we were comfortable with my decision. If you’re looking for someone who is honest, attentive, and truly passionate about what they do, I highly recommend Mickey. He made our BMW buying experience memorable, and we couldn’t be happier with our purchase!

Fabulous customer experience from start to finish. - CarLover82

Fabulous customer experience from start to finish. I truly havent felt so welcomed at a dealership before. Gorgeous building and inventory. They also have superb coffee in the customer lounge.

I was an out of province purchaser and found the process - mproch21

I was an out of province purchaser and found the process as good as being there in person. The sales rep, Saad Chowdhury really provided very prompt and excellent information and service. He sent pictures and video within hours of my enquiry and was prompt and clear in answering all questions. Although I was looking at other cars in Toronto, and other provinces, I found dealing with Saad, and BMW Autohaus so thorough and responsive that I purchased the car from them. Again, where I flew to Toronto Saad assisted when complications with RBC arose. The service was outstanding and I would highly recommend dealing with Saad and his company.

I am extremely dissatisfied with the service provided by - Xc

I am extremely dissatisfied with the service provided by Budds BMW in Hamilton, especially about transparency and honesty in their service practices.

I go here for the competent service on my 2007 525 series - Johnny

I go here for the competent service on my 2007 525 series sedan…always excellent!

I was aware this dealership didn't have a great - Quaze22

I was aware this dealership didn't have a great reputation in the past, but I have found it absolutely excellent (I think it has had new ownership since before I dealt with them). Fernando Transmundi has been an absolute pleasure to work with. I've also found their service to be honest and reliable. I had purchased some additional insurance coverage for my leased vehicle, and they took care of a very nasty door ding under that coverage--which was greatly appreciated, bc I didn't even realize it would be covered, and just asked them to price the repair out of curiosity before I took it elsewhere! I'd definitely purchase from them again, as they've been a pleasure.