I highly recommend Samir Umer at BMW Toronto. I will be referring all of my friends, family, and colleagues around the Greater Toronto Area to Samir. He has been nothing short of exceptional. I live in Alberta and I actually ended up purchasing a brand new 2020 BMW M850i from Samir in Toronto because of his exceptional customer service, friendly demeanor, high degree of knowledge, ease of access, timely responsiveness, and his flexibility and accommodative nature. From the beginning of our conversations, right through to the delivery, as well as AFTER delivery, Samir has been such a pleasure to work with. I previously owned vehicles from Mercedes Benz, Audi, and Porsche, and in my 7 years of experience in the luxury car industry, I have never experienced better customer service than I have with Samir Umer. He went above and beyond to accommodate me and make sure I was satisfied in every regard. When there were a couple of issues with my vehicle even after delivery of my vehicle to Alberta, he still kept in touch with me, followed up with me, and resolved these issues perfectly to my satisfaction. This type of customer service and commitment is unparalleled. In past experiences when dealing with other car sales consultants, they usually forget about you after the vehicle has been purchased. Samir went above and beyond, especially AFTER my vehicle was delivered. To me this shows that Samir loves his job, and is passionate about and committed to customer service and doing anything he can to make his customers happy. I give Samir Umer the highest recommendation possible! I would happily and comfortably refer anyone I know to him for their next car purchase without any hesitation! Thankyou Samir for your hard work, commitment, and outstanding customer service in this industry! You truly are an example to all sales consultants out there.