After a long delay due to Covid 19, I finally received my new BMW 230i X Drive on Saturday from Germany. The salesman, George Stefankiewicz was remarkable and tolerated my impatience and frustration . George, thank you very much for being understanding, patient and most of all reassuring. Furthermore, George gave me a great price and I emphasize a great price for the 2021 230 i X Drive. Although I still have a few questions, George was patient, knowledgeable, accommodating and more than generous with time during the tutorial for this car. His professionalism and friendliness are traits that are conducive to making his client happy and reassured and wanting to return.
BMW TORONTO; you are fortunate to have him on your team. And I do hope the Quinn Group ( namely Pat and Scott ) congratulate him on a job well done.
Thanx a lot BMW TORONTO
howard garberSelect Language▼
Nov 6, 2020
howard.garber054 "I wrote a review of my experience at BMW Toronto after..."
I wrote a review of my experience at BMW Toronto after receiving my new 230i X Drive a few days ago. But it was very remiss of me not to mention Yanet Isaias, the Business Manager , who went way out of her way to alleviate my concerns about a few things. It is because of her and mainly because of her that I will recommend BMW Toronto to my friends and service my new vehicle there.. First of all, I unequivocally found Yanet sincere, extraordinarily efficient , kind, respectful, polite, and most willing to help the client solve any problem that he/she may encounter. Her professionalism, calm demeanor, communication skills and to reiterate, her calmness and sincerity are her great qualities, I had Cilajet added to my car and she ensured that the job was first rate, both exterior and interior, And even though I did not take the package deal and did it separately, she even did it for a cheaper price,. But more importantly I was not completed happy with the percentage of tint put on by their third party and Yanet generously had the car retinted at a different percentage without any additional expense.
How understanding she was. I mean what dealer is willing to retint the car gratis ???
I cannot say enough about this woman: smart, willing to please, going the extra mile so the customer is happy and willing to rectify things in a generous and agreeable manner . She makes it so easy that your excitement and nervousness in deciding what accessories are needed immediate dissipate after speaking to her. No pressure, Completely honest. And again, extremely efficient at her job.
This woman is incredible and BMW Toronto is very, very, fortunate to have her.
Thank you, Yanet, Thank you a lot for making my experience a great one. Your accessories have made my car outstanding and elegant.
The Quinn Group is extremely lucky. There are not many employees like Yanet.
She does it all.
PS and thank you Kafish for your kindness and understanding.