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Joe is knowledgeable, organized, and welcoming when we go... - Robert.caruso
Joe is knowledgeable, organized, and welcoming when we go to Parkview BMW. We appreciate his professionalism and willingness to go the extra mile for us!
Top Reviewed Specialists At This Dealership
BMW Gold Sales Master
I recently leased a new BMW 330i from BMW Markham. My... - Michael L
I recently leased a new BMW 330i from BMW Markham. My sales consultant Michelle Fung has been amazing in the entire process. My need for a new BMW was onhold for nearly a year, but Michelle kept me informed of sales events and provided me with quotes throughout the entire year. Sales manager Mac Shen and Lance were also very helpful as well. Overall a very good experience with BMW Markham. I would recommend anyone who is looking to buy or lease a BMW go check out BMW Markham. Their One Price business model also makes the purchase process very transparent and simple.
Back to Hunt Club expanded location-Excellent service - S. Chenard
I was impressed by Otto's service this morning on their first day back at their new and expanded Hunt Club location. Not only did they take care of the emergency repair on my vehicule, they did so seemlessly. First, the directions to the new service area was very good (leading you promptly to the new expanded service bays) and the service was outstanding. There were many people around that made sure that clients were all taken care of, that questions were promptly answered. Mike provided his excellent advice and assistance even taking the time to show me the new (huge) garage area and the much improved waiting area. I am sure that they did have lots of loose ends as one expects the first day of a move but what was impressive is that they managed to make it seemless to the clients/me. This experience confirms my decision to have chosen Otto as a dealership even it is means a longer drive than Elite which happens to be very close by my home.
Joanne A. is a great sales rep who is very knowledgeable... - NandiniD
Joanne A. is a great sales rep who is very knowledgeable and attentive throughout the sales experience. She works on your behalf to get you the best deal for the vehicle you want. As a repeat customer of Joanne’s I highly recommend her to anyone looking for a trusted sales rep who will offer you the quality and class of the full BMW experience!
Frustrating experience - Rob S
I was delighted that they were able to find an appointment for me to get my winter wheels on my car, but very disappointed that after leaving my car with them for the entire day, I had to wait even longer for the wheels to be changed. More disappointing that my car wasn't even brought into the service bay until after I returned to pick it up. In all, they had my car for 9 hours to do a 20 minute wheel change, and they didn't even do a courtesy wash on my car.
I understand the busy season for winter wheels, but I have had this issue with them in the past, where I return to the dealership on their shuttle at 5 or 5:30 only to find that my service is not yet completed, or that the service has not yet been started. Timothy was pleasant, but not helpful in acknowledging or addressing my concerns. I expected more from a dealership like this one. Other car dealerships seem to respect their customers' time. Not sure why that isn't the case here.
If you are having your vehicle serviced here, be ready to wait.
Service was great as per usual! No problems what so ever!... - AVH
Service was great as per usual! No problems what so ever! Beautiful new rental while my repairs were performed! What more can I ask for
Excellent service and professional no nonsense purchase... - Marsha1
Excellent service and professional no nonsense purchase of a pre owned with David Sy. David Made car buying a pleasure and was able to answer all my questions over email.
Amazing Service! - Russell B
Another happy customer over here! The whole experience from test-drive to purchase was smooth and seamless. My sales person, Rida, couldn't have done any better! Would definitely recommend Endras to my peers!
Oil change maintenance - Andre
The dealer contacted me notifying that was time for the 1st oil change and the process of scheduling was easy and accommodated my schedule - fast service request.
Very professional service from the time I brought the car, wait for the service, and received it back, washed and clean.
My overall experience was excellent.
Excellent - SH
Mia Muise was very helpful and knowledgable and a pleasure to deal with, This was my 2nd time buying a car from her and she knew exactly what I was looking for. Will definitely contact her again in the future.
Elie was also helpful for the set~up,
Great used car experience - Mark H
Worth the drive from Mississauga. I have bought 2 terrific used BMW’s and the service and price have been terrific.
This is an operation that stands by their cars and really values their customers.
Service - Yolanda
A Big thank you to BMW Newmarket and especially Sheldon Ashley for the friendly and speedy service we got the other day. You guys rock couldn’t ask for better service.
A happy customer
A very pleasant visit - carexpert
I went to BMW AUTOHAUS for an oil change,did not make appointment,it was a sudden decision on my part.
At the dealership I went to Joe Puopolo (my service consultant for many years) who said that he can look after the oil change eventhough i did not have an appointment,.
He made arrangments for my shuttle.During the service he did not try to upsell things I do not need.
That is the reason why I go to this dealership all the time for my service.Good service and no extra things not needed at the time of the service.
When the car was ready for pick up I got a call (from Natasha) and told that the shuttle driver is on his way to pick me up.
When the car was ready they also washed the car as a courtesy which is also a good point for this dealership and a nice touch. NOT MANY DEALERSHIPS are doing this unfortunately.
Many thanks (besides Joe Puopolo) to Mark and Ed (shuttle drivers--very professional and helpful)+Natasha and Lora (appointment and shuttle coordinators/also very helpful)+Asim Rasheed (parts deptartment-also very professional and helpful).
Employees like the ones I mentioned because of their excellent service keeps customers coming back for service and buying their cars there because customers know that they will be taken care properly when they need service with their new/used cars they just bought.
To all people involved in my service (including the technician who did the service-#554)) KEEP UP THE GOOD WORK.
Hussein was referred to us by a coworker, and was very... - L.R.R
Hussein was referred to us by a coworker, and was very welcoming from the jump. He’s very professional and knowledgeable about BMW. We’ve been on the market for some time and sitting with him has put a sense of ease, we’ll as much as one can get when making such a huge purchase. He never rushed a decision and even went over multiple options and benefits based off our lifestyle. We hope he stays around and we will most definitely be sending some friends in the future.
Keep up the great service !
-L and R.R
17 years of great sales and repair service - Brian Phillips
I bought my first BMW in 2002 and have had the pleasure of driving at least 8 new, demo and used vehicles all acquired at the dealership during this period. I am particularly pleased with their service and parts department. Every one of the staff are both experienced and helpful. They were all particularly helpful in keeping my 2003 Z4 on the road for just over 15 years and they are now helping an old man keep his 10 year old 3.5 Z4 running like a top! It is good to be part of the family here!
Twice I came to test drive -- kept me waiting for eternity - Teresa123*^
Twice I came to test drive a vehicle. First time I came as a walk-in, and waited 45 minutes. Nobody came to help me, even after checking with reception several times. I left. The next time was a year later, and I had booked an appointment online this time to test drive. When I got there reception didn't have any record of my appointment and told me they will get a sales rep and to have a seat in their lounge. Again, I spent 45 minutes waiting in their showroom with no one coming to help me or show me any cars. I asked at reception twice, and kept being told it would be a few minutes. Eventually I left, again having not been shown any cars, or ANYTHING. I guess they really don't care about selling cars here. I won't be back.
Delivery Specialist / Product Genius