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Great buying experience - Commodore Bill
Everyone was friendly and helpful during our buying experience. Jennilyn was well prepared and efficient in closing the deal. All items were as expected on closing and the car was super cleaned and shined. Rachel was pleasant and had a strong understanding of how all the features were accessed and operated. Overall, a pleasant and informative experience.
Top Reviewed Specialists At This Dealership
BMW Gold Sales Master
Great customer service - Kitty
First time I took my car in, (bought used and was going in for first service as new owner) I wasn’t pleased because my car came back with bad scratches on the bumper and back panel. I noticed after I drove off. I was pretty upset and drove back to the dealer and spoke to the service mgr. BUDDS, did make it right without much of a fight and they did an excellent repair job. This most recent service everything went well and no damage to my car. Been to lots of dealers and I think BUDDS oakville is the best (not the cheapest though) in customer service. Overall pretty happy with Budds after the first hiccup, hence the 5 star rating for this most recent service.
Friendly and kniwledgeable - Alexbimmer
Just bought my son a bmw 340i. The salesperson, Raza, was amazing, extremely knowledgeable and no pressure whatsoever. Highly recommended.
He will be seeing us again!!
Back to Hunt Club expanded location-Excellent service - S. Chenard
I was impressed by Otto's service this morning on their first day back at their new and expanded Hunt Club location. Not only did they take care of the emergency repair on my vehicule, they did so seemlessly. First, the directions to the new service area was very good (leading you promptly to the new expanded service bays) and the service was outstanding. There were many people around that made sure that clients were all taken care of, that questions were promptly answered. Mike provided his excellent advice and assistance even taking the time to show me the new (huge) garage area and the much improved waiting area. I am sure that they did have lots of loose ends as one expects the first day of a move but what was impressive is that they managed to make it seemless to the clients/me. This experience confirms my decision to have chosen Otto as a dealership even it is means a longer drive than Elite which happens to be very close by my home.
Amazing Team, flawless process - Mark Del
I cannot thank Ryan, Joe and Dave enough for the excellent job in delivering the my 19 X7. This was the best car buying experience I've ever had. I highly recommend seeing Ryan and Joe if your are in the market for a BMW.
Exceptional Service Vince Cappella best Salesman hands down! - Domenicbmwx3
We recently purchased our brand new X3 and couldn't be happier. My wife and I dealt with Vince Cappella and he made the process of buying a new vehicle enjoyable and stress free. He demonstrated superb product knowledge and answered all of our questions and concerns in a professional and friendly manner. At first we were unsure which vehicle would meet our family needs the most. We needed an honest opinion and not just a sales pitch. Thats when he introduced us to the BMW X3 which delivered all that we were looking for in a new family vehicle. We will recommend BMW Toronto and Vince Cappella to anyone looking for a new or used car, and we couldn't be happier that we were able to meet someone who went above and beyond to make us feel confident in our purchase of this amazing machine!
Amazing first buying BMW experience - Maria
Ever since we entered Endras BMW we felt comfortable by the superb customer service provided to us. At no point we felt pressure to buy anything, but rather we encountered knowledgeable staff that were ready to answer all of our questions. Rida made our purchase such an amazing experience, thanks for answering all our questions and for maintaining a constant communication throughout the process. Your patience and constant smile truly defines what good customer service is all about.
Thank you Perry for your exceptional service the day we picked up our car, you both made us feel like we are part of the BMW family
Our 7th Car off John - firstname.lastname@example.org
John is Amazing. Has helped us previously with Honda. Glad to see him at BMW. Hope to pick up 7 BMWs off John. John has always been upfront and had grated our family with respect and honesty. Thanks for everything John.
Oil change maintenance - Andre
The dealer contacted me notifying that was time for the 1st oil change and the process of scheduling was easy and accommodated my schedule - fast service request.
Very professional service from the time I brought the car, wait for the service, and received it back, washed and clean.
My overall experience was excellent.
Outstanding service and client focus - Tim H
My sales person was Ms. Mia Muise.
Mia listened to what I was looking for in a new 5 from day one and she delivered along with the business Manager and delivery team.
good and friendly staff. - Ash
very helpful, i felt comfortable visitng this place. Definitely no sales pressure,
i delt with Joise and Reza. they made sure all my concerns and questions are answered. i got there late in the evening and they made 100% effort
Great used car experience - Mark H
Worth the drive from Mississauga. I have bought 2 terrific used BMW’s and the service and price have been terrific.
This is an operation that stands by their cars and really values their customers.
Technical support and personalized service - RickyDee
Bought an 2018 X3 from a private sale, and after requesting to meet the technical genius Mansour Qayomi, who gladly took all the necessary time to review all the X3's features with me without any rush. His service was very professionnal and very informative. Thank-you again Monsour !
Seamless Purchase - happy customer
My husband and I had been looking for a used 428i for some time and found one we were interested in on line. Dmitri Borissov replied to us promptly and provided us with the information we needed even though the car had just come in. We drove from Ottawa on the Friday of the Canada Day weekend and met with Dmitri in the afternoon. He was helpful and knowledgeable and when he did not know something he promptly found an answer. We had looked at many cars on line but quickly decided to take the car Dmitri showed us. By then it was 4:15 on a Friday afternoon and the license bureau was closed Saturday. He found someone to get the licensing done before 5:00 and the car was ready the next day at noon. We were highly impressed with this level of service because without it we would have had to make a second trip to Toronto. Everyone we dealt with at the dealership was courteous and helpful. We love the car and the experience was painless. Thank you all.
17 years of great sales and repair service - Brian Phillips
I bought my first BMW in 2002 and have had the pleasure of driving at least 8 new, demo and used vehicles all acquired at the dealership during this period. I am particularly pleased with their service and parts department. Every one of the staff are both experienced and helpful. They were all particularly helpful in keeping my 2003 Z4 on the road for just over 15 years and they are now helping an old man keep his 10 year old 3.5 Z4 running like a top! It is good to be part of the family here!
Twice I came to test drive -- kept me waiting for eternity - Teresa123*^
Twice I came to test drive a vehicle. First time I came as a walk-in, and waited 45 minutes. Nobody came to help me, even after checking with reception several times. I left. The next time was a year later, and I had booked an appointment online this time to test drive. When I got there reception didn't have any record of my appointment and told me they will get a sales rep and to have a seat in their lounge. Again, I spent 45 minutes waiting in their showroom with no one coming to help me or show me any cars. I asked at reception twice, and kept being told it would be a few minutes. Eventually I left, again having not been shown any cars, or ANYTHING. I guess they really don't care about selling cars here. I won't be back.
Delivery Specialist / Product Genius