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Everyone at the Dealership were very friendly and... - candiyeo
Everyone at the Dealership were very friendly and professional. My salesperson, Ethan, was very knowledgeable and excited about the vehicles they are selling at Hyundai.
Excellent personnel, informed, relaxed. Able to explain... - gajhoh
Excellent personnel, informed, relaxed. Able to explain the safety advantages of the vehicle in simple terms. Do not try to rush the customer.
My hubby and I purchased a new to us Jeep we’re very... - Shaylene
My hubby and I purchased a new to us Jeep we’re very please at the service we received. I can honestly say it was the best buying experience we have had to date . The car salesperson Jamie, was honest and not pushy ,sat with us the entire tine. The the sales manager Kevin was very pleasant and worked very hard to give ius the best possible deal . I would definitely recommend the entire team .
They were accommodating people. And the service was good.... - Arlene
They were accommodating people. And the service was good. Thank you, the job was done quickly.
All of the staff I dealt with were extremely helpful and... - Tim
All of the staff I dealt with were extremely helpful and patient as we navigated the process of purchasing and financing a new vehicle. In total we made 4 visits to the dealership: look at the vehicle we were interested in; do a test drive and put in the order; answer a question I had and lastly to pick up the new vehicle. I was able to 'be in charge' and go at my pace. I had all my questions answered professionally. The only "down side" was at the time of picking up the vehicle. I received a lot of information in a very short period of time and I'm not sure that I absorbed it all. I am very happy with the purchase. Steps to come will be dealing with the service centre. :)
Always a great experience. I have gotten to know the... - Silvius Soth
Always a great experience. I have gotten to know the people who genuinely care about my investment in the vehicles I purchase. It’s easy going. Friendly and professional. I am greeted with a smile and go home with one.
5 star service from walking in the door by the... - d_tonge
5 star service from walking in the door by the receptionist, sales staff Amar and Steven and finance department Gordian.
Walked away with a brand new Hyundai Ionic 5. Highly recommended.
The best experience ive ever been a part of. Only place... - Marierossi8
The best experience ive ever been a part of. Only place i would ever buy a car
Have been going here for service since I bought my Sonata... - Sue
Have been going here for service since I bought my Sonata in 2008. Best service department, always has done a good job, and keeps me updated on progress. Very polite and friendly.
In the process of purchasing our new Kona EV, we had the... - Rick and Heather
In the process of purchasing our new Kona EV, we had the pleasure of meeting Finance Manager Bruce Blake. Bruce led us through the entire financial end of the process, patiently listening to us and answering all of our questions, and we came away very satisfied with everything we'd agreed upon. In addition to being knowledgeable and helpful with the finances, Bruce also owns a Kona EV, so he was able to give us some great tips and advice that made the meeting both interesting and entertaining. Thank you, Bruce!
Purchased a new Santa Fe hybrid in May. Quite happy with... - merrillmyers1
Purchased a new Santa Fe hybrid in May. Quite happy with experience and vehicle. Booked an appointment by phone on Nov 23 for 8K checkup. Appointment was for 1100 on Dec 1. Arrived on time only to be told there was no appointment in their system. Was told they could get me in and vehicle would ve ready at 1400 to 1500 that afternoon. I was very unhappy with this service and I left the dealership and drove the 40 minute drive back home without getting any service. And don't get me started on the non delivery of winter floor mats that were included in my vehicle purchase!!
Had my first service. Awesome. Highly recommend. They did... - yahmon
Had my first service. Awesome. Highly recommend. They did an amazing job with buffing out a few scratches. The service was completed before the time they gave me. All over great experience.
Their staff went over and above to get us the car we... - d_dflesher
Their staff went over and above to get us the car we wanted and the color we hoped for!
Nothing but poor service Lies and drug pushing attitudes.... - BoB
Nothing but poor service Lies and drug pushing attitudes. Oil change left oil filler cap off and oil was all over the place dripping in fact. Talked us in to the synthetic oil package then if we wouldn't remind them its synthetic or they would use non synthetic oil when synthetic oil its priority after switching to it .They also left enough debris around the engine bay and oil filler a fire could have started, The sales man who sold us a new car had mumbled id never buy a new car to us our second trip in for service as if he never sold us the car. 350$ for a oil change and told my wife they flushed brake fluid ????xxx is that never heard of that in my life mean while coolant was low and oil was black as molasses. so doubt they changed the oil. I still smell oil when ever the car is warmed up. Hate that we feel like we cannot trust this place and so called red seal mechanics. cant wait to just do the oil change brakes and fluids myself and feel safer and save 1000% on false bs fee's .Great car but poor pawnshop attitude staff salesmen and air head service department. STAY AWAY FROM Campbell River Hyundai
1853 Meredith Rd, Campbell River, British Columbia V9W 7L8
We were initially excited about our purchase and has a... - RegretfulHyundaiCustomer
We were initially excited about our purchase and has a good experience with sales, however the finance department continues to take advantage of us. No problem with approvals or financing on our part, but it has been nearly 2 months since they took our trade-in and have still not paid-out the loan, so we continue to make payments on a vehicle we do not own to ensure our credit rating does not suffer due to these absolute crooks.
They have given us every excuse in the book like, "lost in the mail", "company changed their address", etc. Now they have taken to completely ignore us and have forced our hand to escalate things just to get them to actually pay out the loan as agreed. They have stopped returning our calls/emails/social media messages as well - clearly there is something more going on based on their actions to date. We've had to now involve lawyers just to deal with the outstanding balance on the trade-in which they have long since taken possession of to protect ourselves.
NEVER EVER deal with this dealership.
Fantastic customer service, going above and beyond to... - S
Fantastic customer service, going above and beyond to meet customer needs.
Addressed and met all expectations. I bought a 2014 Santa Fe 7 years ago, and just purchased a 2022 Palisade as I needed a bigger vehicle. I was thrilled with the service then and have stayed with this dealership because they have had such a great experience with them over the last 7 years. Not to mention, the Palisade is GORGEOUS :)
Overpriced and Rude - Simil
The service here is very overpriced. I switched mechanics as this dealer wanted to charge me 1300 for a repair I got completes for 450 somewhere else. I brought my car here for years when it was under warrantee, they are fine for services but as soon as the car started to age and I needed real service and help I felt they gave me scripted responses and did not care about me as a long time customer. As with many Elantras I have read online the power steering failed on this car which in this model is particularly difficult to drive and very dangerous, they know this is an issue and several models had recalls. I was basically laughed at when they could not replicate the issue several times. Finally the power steering has completely faltered and the car is no longer drivable. If they had helped me mknths ago I could have planned for a new vehicle but now I am in a tough spot thanks to their lack of listening and customer service. My new mechanic feels the dealer is the best for this issue due to some issues that can come up with the computer, however the dealer is quoting over 3k for the repairs, online is quoting about 1100 for power steering replacement, pretty steep. I recommend going somewhere else.
Amazing Exprience - Sarah
I had the great pleasure of working with Chris at Hyundai of Nanaimo recently and it was by far one of the best car buying expierences I have had. He was patient and honest. I would recommednd him anyday.
My wife and I have been dealing with Jim Pattison Hyundai... - Tigerr
My wife and I have been dealing with Jim Pattison Hyundai for over 30 years and have purchased multiple vehicles from them both for ourselves and for our daughters. We trust them, but in particular, we trust their service department, and that is what separates them from other auto dealerships. I would not hesitate in recommending them if you are looking for a new vehicle.
Jeffrey Ng was very helpful when we visited Hyundai... - chev1
Jeffrey Ng was very helpful when we visited Hyundai Boundary to buy our new car.
He was professionally friendly and showed us options based on our budget and needs. Thanks for making our first purchase a breeze
Excellent Service - Maricel De Luna
Im so much amazed with the excellent and fast service of hyundai kingsway shop. Carol and Rachel are very friendly. Im so glad that I purchased my car at their good shop😊.
This is the 3rd car I have bought. I will be back in a... - rogerpaquette
This is the 3rd car I have bought. I will be back in a few years/