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I was incredibly impressed with Murray Hyundai's service... - SS, Delta, BC
I was incredibly impressed with Murray Hyundai's service department. After multiple disappointing experiences at the dealership from which I bought my Santa Fe, I took my vehicle to Murray. What a great team. I not only really appreciated Danny Jang's amazing attention to detail, but also witnessed one of the staff dealing with a problem. I have always believed that you see the quality of an organization's service culture when something goes wrong, not when everything is going right. The staff person listened, took accountability, and really tried to help the customer out; the customer left with a wave and a smile. Well done!
Top Reviewed Specialists At This Dealership
I bought a vehicle from this dealer and later noticed in... - nochill_cv
I bought a vehicle from this dealer and later noticed in the contract that they had included tire protection I had not asked for. I phoned to ask for a refund and they refused, very dishonest. Remember to read the fine print before you sign folks!
I had a great experience when purchasing my 2021 Kona.... - Nicole H.
I had a great experience when purchasing my 2021 Kona. Thank you so much to Grant and Anna for their amazing and friendly customer service!
Ethan met us at the dealership and was very friendly and... - sy4240
Ethan met us at the dealership and was very friendly and showed us all of the vehicles that we were interested in.
He was very knowledgeable and easy to deal with
Also Tanya in finance was very accommodating with the buying details.
We will recommend both the vehicle and the dealership to... - carlosandsusie
We will recommend both the vehicle and the dealership to others. As another customer has commented, we were treated "like human beings"-- not targets! The service was thoughtful, accommodating, honest, and professional.
This purchase was important to us and we were made to feel that we were important to Owen and the other staff.
We look forward to a long and happy relationship with Kamloops Hyundai.
Vernon Hyundai truly deserves my loyalty because their... - Jan
Vernon Hyundai truly deserves my loyalty because their team is outstanding. I just traded in my first Hyundai Sonata for a more recent hybrid Sonata, and the whole experience has been just great. I love my new car! Thank you to my helpful and pleasant salesman Marty, the very good manager Josh, and all who helped out in the Service department. They stored my summer tires until I needed them switched, and that, the switch, and my car's first servicing were free. I always feel very well treated when I'm there, and I can count on my car to be reliable and enjoyable! Highly recommended.
My wife and I loved the experience with Preet our sales... - jaime.m.guevara
My wife and I loved the experience with Preet our sales rep. This is my first EV purchase and I'm glad I went with Hyundai
Excellent serviceBought a second hand Veloster here... - Vivian
Bought a second hand Veloster here recently, friendly staffs, they are polite and knowledgeable, specially the financial manager Alfred Chen, he is very professional and helps me pick a best plan that suitable for me and explain everything to me patiently. Wonderful experience.
Great customer service, friendly staff, clean... - ajowahlindsay
Great customer service, friendly staff, clean environment! Sale rep Marc Kozlowski was awesome! Thank you Hyundai Kelowna👍🏽👍🏽 Definitely recommend! 😁 overall visit was wonderful! Thank you!
I visited two different car dealerships on Friday May 28,... - Kevin
I visited two different car dealerships on Friday May 28, 2021. It was the first time I had visited Victoria Hyundai and I was impressed. Specifically it was Collin Levesque who I dealt with. His professionalism, knowledge and the thoughtful manner in which he welcomed me, explained the Kona Preferred Electric SUV to me, set me up for a test drive was exceptional. I am not saying the other dealership was a bad experience. However, I will be coming back to seek Collin out when I am ready. Thank you Collin for a great introduction to Victoria Hyundai and to buying an EV in 2021.
Came in for a tire repair . Megan Young took care of me... - Joefiss
Came in for a tire repair . Megan Young took care of me ,she went above and beyond she's got the best customer service I've seen in a long time .... makes u feel at home 🏡 I hope they know was a great asset she is to the company . Thanks again Megan u rock
Awesome! They were respectful and were able to offer what... - Gwen.benty
Awesome! They were respectful and were able to offer what we needed for our trade in. When we came to “look” they were interested in us.
Although we purchased an Elantra GT in 2014 - This... - John
Although we purchased an Elantra GT in 2014 - This transaction was initiated and almost completed including trades (except for a the final inspection of the vehicle )
ON LINE - (with the assistance of Product Advisor David Lee )
Asher was professional, knowledgeable and did not put... - Ionela
Asher was professional, knowledgeable and did not put pressure for the sale. He answer patiently alll my questions and assisted me in choosing the right car. Thank you Asher! I LOVE MY KONA!
Excellent service from everyone there, very friendly and... - Engel7
Excellent service from everyone there, very friendly and our salesperson Shyanne was great. Would totally recommend Campbell River Hyundai. Love our new to us Hyundai Santa Fe. Sport.
Excellent Service - Maricel De Luna
Im so much amazed with the excellent and fast service of hyundai kingsway shop. Carol and Rachel are very friendly. Im so glad that I purchased my car at their good shop😊.
Overpriced and Rude - Simil
The service here is very overpriced. I switched mechanics as this dealer wanted to charge me 1300 for a repair I got completes for 450 somewhere else. I brought my car here for years when it was under warrantee, they are fine for services but as soon as the car started to age and I needed real service and help I felt they gave me scripted responses and did not care about me as a long time customer. As with many Elantras I have read online the power steering failed on this car which in this model is particularly difficult to drive and very dangerous, they know this is an issue and several models had recalls. I was basically laughed at when they could not replicate the issue several times. Finally the power steering has completely faltered and the car is no longer drivable. If they had helped me mknths ago I could have planned for a new vehicle but now I am in a tough spot thanks to their lack of listening and customer service. My new mechanic feels the dealer is the best for this issue due to some issues that can come up with the computer, however the dealer is quoting over 3k for the repairs, online is quoting about 1100 for power steering replacement, pretty steep. I recommend going somewhere else.
Am so happy to get my preferred santa fe 2021 today. Sam... - DAYRANATH RAMDHORNY
Am so happy to get my preferred santa fe 2021 today. Sam you are the best. Thanks to you and your staffs. Will definitely recommend my friends and family.
These guys are great.... They do what they say they are... - psmarochi
These guys are great.... They do what they say they are going to do and there is no pressure .. I am a first responder and from the moment i walked into the dealership i felt safe during these COVID times cheers Peter
I bought Hyundai Elantra hybrid on April 20th,2021. I had... - Harpreet Kaur
I bought Hyundai Elantra hybrid on April 20th,2021. I had to wait over an hour to get paper work done. They did not clean my car as they should. I was told that detailer will be back next week then I got call from salesman on Monday april26 and he said detailer is back and what time will work for me. I told him I can come after April 27,2021. He told me he will call me back with time and date that will work for me. He did not call me back so I called him on April 28 and he said he can get my car clean may 5th,2021. So it is taking them 3 weeks to get my car clean. Just to mention my brand new car has stains on back seats and passenger seats. It doesn’t look like brand new car. So I did survey on their website and sales manager mike called and told me that I can stop by get stains removed from the seats but I have to go back there on May 5, 2021 to get my car clean. The only question I have is that, is this kind of customer service you provide? After getting money you want to tell customer to f**off. They really don’t care about customer service. I wish I knew before hand about them. I will never recommend someone to go buy vehicle from them.
Our first time visiting the Openroad Hyundai, service was... - Hyundai
Our first time visiting the Openroad Hyundai, service was very good, cheerful, knowledgeable and helpful.
We were very happy and will recommend to our friends.