Kamloops Hyundai

The worst customer service I have ever had. My engine seized and was under recall. It took their recall center 7 months to give an okay to replace the engine. The wrong paperwork was sent in. N My engine seized and was under recall. It took their recall center 7 months to give an okay to replace the engine. The wrong paperwork was sent in. No one returned my calls. I was NOT offered a courtesy car. Mistake after mistake was made. When my car was ready for pick up it was unwashed after.sitting in their lot for 7 months. And damage had been done to my front bumper while in their lot? So they have offered to replace it? I was offered ZERO compensation for the inconvenience they caused. Taryn was their one shining star who tried to smooth things over. However I feel I was treated terribly. I will never deal with them again. Worst customer service I have ever had!! More

First things first I want to say that I had heard rumors about this dealership. BAD NEWS. Basically to avoid dealing with them at all costs because of how terrible they are. THIS WAS WRONG. I took my car i about this dealership. BAD NEWS. Basically to avoid dealing with them at all costs because of how terrible they are. THIS WAS WRONG. I took my car into the service department because it was having problems starting consistently. I was greeted with friendly and helpful staff. I addressed my concerns, and what I thought the problem might be. They promptly ordered the parts I needed, did the work in a reasonable time frame. Overall a great experience and I will defiantly be going back to them if another problem shows up. More

If there was a lower rating I would utilize it. Horrible experience. The sales pitch was not at all what I drove away with and now of course I can not get a single person to call me back. Just s Horrible experience. The sales pitch was not at all what I drove away with and now of course I can not get a single person to call me back. Just sick about ever having to deal with this place again. More

I had my Elantra serviced recently and was very pleased with the professionalism. The staff was very friendly and helpful. with the professionalism. The staff was very friendly and helpful. More

My experience with the sales department at Kamloops Hyundai was excellent. My experience at the service department at Kamloops Hyundai was terrible. I see the service dept. the weak link at this deal Hyundai was excellent. My experience at the service department at Kamloops Hyundai was terrible. I see the service dept. the weak link at this dealership and reading the previous comments that is the opinion of many others. More

Had the worst experience I’ve ever had with any business ever. I needed the heater fixed on my Elantra, and over the course of two months, three trips to the dealership, and nearly $1000 later my heater was ever. I needed the heater fixed on my Elantra, and over the course of two months, three trips to the dealership, and nearly $1000 later my heater was finally fixed in the most unprofessional manner ever. After the first trip to the dealership, the microphone for my hands free calling in my car was suddenly no longer working (keep in mind this was less than a year after it was installed on my vehicle). This was brought to the attention of the service department but they denied any accountability or responsibility for their actions. Upon having the microphone fixed at Stereo Warehouse, a great local business that actually knows how to look after its customers, I was given the old cable which was ripped in half. I brought the evidence up to Hyundai where they again, denied any accountability or responsibility for their actions. I could not recommend this business less, full of absolutely incompetent morons. 0 Stars, buyer beware. More

My purchase at Kamloops Hyundai from first contact through to delivery was a fantastic experience! Kade was very friendly, honest, and responsive to all of my questions and negotiated a very fair dea through to delivery was a fantastic experience! Kade was very friendly, honest, and responsive to all of my questions and negotiated a very fair deal which benefitted us both. The delivery process was very smooth in all areas from the welcome, to the financing, and insurance; getting me on the road and driving quickly and easily! Kudos to the team, I highly recommend talking to them if you're looking for your next vehicle! More

Great bunch of guys to deal with. Very friendly and easy going. Made the process quick and easy. Very friendly and easy going. Made the process quick and easy. More

The Very Best in every way. Trust them 100%. For what Clyde and I went through they made us feel sooo comfortable. Megan you are an Angel we Thank You sooo much for what you hav Trust them 100%. For what Clyde and I went through they made us feel sooo comfortable. Megan you are an Angel we Thank You sooo much for what you have done above and beyond. Made us feel so comfortable❣️ More

They pulled out all the stops for me and made me happy when I didn't think it was possible. Incredibly helpful and the whole transaction was incredibly easy. when I didn't think it was possible. Incredibly helpful and the whole transaction was incredibly easy. More