Jim Pattison Hyundai Coquitlam

I made a point of stopping by the SERVICE Department to set up an appointment as there were recalls that were required, this was Wednesday October 31/18 they were to get back to me later in the day to arrange an appointment as parts were required for the Recalls. Its been over a week and I have yet to receive a CALLBACK OR EMAIL! Given this I would NOT recommend PURCHASING or having my Vehicle SERVICED at JIM PATISSON HYUNDIA COQUITLAM.

I found a used 2013 Santa Fe with an exceptional price on Auto Trader. I called as soon as I saw it but it sold quickly. I happened to get Nathan French on the phone and because of his excellent knowledge of his stock he let me know of one that had not yet been advertised. The price was great and Nathan was very accommodating to all my requests. I live in Lethbridge and the car was in Coquitlam, so I requested pictures, service history and to have a relative drive it before I booked my flight out. All of this was facilitated by Nathan. He even picked my up from the airport when I flew in! Once there the car was exactly as described and Nathan walked me through all the features. One setback was that the car wasn't ready when I got there although I had commited to buy it over a week ago. I was a bit frustrated by that but it was a quick fix. I dealt with Maha to sign the deal. Because I was an out of province buyer the process was quick because I had no time for bolt ons and was not interested in life insurance etc. Overall I am very impressed with the transaction and the vehicle so far (I've put 2,000km on it).

Matt Ross has a very friendly and no pressure sales pitch The was able to answer all of our questions and we put us in the car we wanted If we ever need another new car we would not hesitate to ask for matt

Brent's enthusisam and helpfulness made our decision easy. He introduced us to the manager at the dealership and service manager so we had a repore. He gave us all the information that we needed when we were selecting our make of car. We bought it here and it was because of Brent that we closed the deal. When we picked up our Santa fe he made sure that we had a basic understanding of the car. He told us to phone anytime we had a question or concern and he would be there to help us. I can't say enough about the dealership and Brent. Thanks again!