1.5 months ago we spent over $50,000 on a truck Hyundai brought in for us. It apparently went through the shop upon purchase, yet both shops it's been through since find that unbelievable considering there was pockets of water that could not have been missed by any "professional", first it was delivered filthy so went back in to be cleaned, then the first storm we have I notice water on the inside and I'm not talking a tiny bit of water, I immediately bring it to the Hyundai dealership where I wasted an hour only to be told it's the sunroof and I had to sent to another dealership, I'm promised a free rental and the leak fixed. This dealership Hyundai sent me to keeps truck for four days and returns it DAMAGED!! The paneling on both front sides is wrecked, truck is dirty, still wet and water stained... then I see they charged my credit card $300 for "free rental" I immediately contact Hyundai who does NOTHING to help!
Weather turns bad again, immediately the water begins literally pouring in.
I bring to a local body shop where I am told it's a major major leak the entire windshield had no sealant. They said it took ten mins to figure this out yet I took it to this Hyundai dealership AND another service dealer and neither were smart enough to notice!
All the while this Hyundai dealership has not correctly paid out the previous vehicle loan for our trade in and is wrecking my husbands credit. I've made numerous attempts to have them pay this properly, yet still I am left hanging every day! It's gotten so bad, the previous vehicle loan company has taken unauthorized funds from my husbands bank account. Hyundai is well aware of the payout issues and has told me multiple times that it was corrected, yet the calls from collections still continue and now funds are taken unexpectedly for a car that went into Hyundais possession 1.5 months ago.
I left a message with reception on Tuesday requesting a call back from the dealer owner, it was very clear how upset I was when I left my contact information.. it is now Friday and he has yet to call. Big surprise!