23 British Columbia Hyundai Dealers

The Prince George's Northland Hyundai services are very - Roberto Ferreira da Silva

The Prince George's Northland Hyundai services are very good. They explained in details what needed to be done in my car and the services prices were fair enough. Very good service from the person who served me at my last appointment.

The service dept. - sur ko

The service dept. is not very professional. They do not keep good records or appointments. I booked a loaner car twice in a row and they did not have the booking. For service I had told them to fix the trim on the door and in two services this was not done. Last time they said they were unable to find the problem as they were looking in the wrong place and could not see it. A simple phone call to me would have solved the problem except they did not call me. I was asked to book another appt. which I will but just someplace else.

They sold us a used car and 3 days later the battery was - matt1958

They sold us a used car and 3 days later the battery was dead and it left us stranded. They were unable to look at it immediately. The dead battery was tested at CTire and in order to get it back on the road I purchased a replacement at CT. I headed in and provided the receipt and the test result paper that same day. They refused any compensation or explanation other that stating ‘it worked when it left the dealership’. Worst service and experience with a car business ever. All for the cost of a battery. I will continue to share this story and hopefully save someone else from the feeling of being ripped off and ignored.

After a rocky start with another sales person who didn’t - smithfam4

After a rocky start with another sales person who didn’t show for our appointment, we were asked if we would talk to another sales associate. As luck would have it we ended up dealing with the most incredible and hardworking Elliott Gale. He went above and beyond our expectations in helping us find the right vehicle. He listened to us and made it clear that he was there to help us. Plus he makes a great cuppa tea! Thanks Elliott!

Sepehr Keshavarz was a great help in our search and - Skhyslop

Sepehr Keshavarz was a great help in our search and choices of the Hyundai hybrids. He was a very knowledgable and polite salesman, and our test-drive of the Tucson was an excellent experience in our evaluations. Thank you to Duncan Hyundai and Sepehr!

I purchased my 2017 Hyundai Elantra GL new from Bannister - J

I purchased my 2017 Hyundai Elantra GL new from Bannister Hyundai Kamloops and also paid $2,761.50 for Hyundai’s extended warranty (8 years / 160,000 km) back in 2017. All scheduled maintenance was completed at this dealership as required. Shortly after 100,000 km—while the extended warranty was still active—the vehicle began experiencing serious issues including excessive oil consumption, stalling, loss of power, warning lights, and unstable engine operation. The vehicle now requires frequent oil refilling under normal city driving. Despite these ongoing issues, I was repeatedly told the oil consumption was “within standards” and that no warranty coverage applied. After multiple diagnostic appointments, I was told they couldn’t find the issue and that there was nothing they could do. Hyundai has since reinforced its position that these conditions are considered normal. Compounding the issue, I was incorrectly told on multiple occasions that my extended warranty had already expired when it had not. As a result, I paid thousands of dollars out of pocket for diagnostics and repairs that should have been reviewed under the coverage I paid for. A goodwill engine replacement request was submitted (as the Fixed Operations Manager agreed this was very unusual for a car of this age) and declined, and Hyundai has refused to reimburse the unused extended warranty. If this level of oil consumption and engine behaviour is considered normal for a well-maintained vehicle just over 100,000 km, that is information customers deserve to know before purchasing a Hyundai or paying extra for an extended warranty. So far, Hyundai has not provided any meaningful resolution. I am still open to resolving this directly, but based on my experience, I would caution others to ask very detailed questions about oil consumption, engine longevity expectations, and warranty coverage before purchasing here.

On the 1-5 scale of options, Zero (0) doesn’t appear to - Igotaratinmyoutfit

On the 1-5 scale of options, Zero (0) doesn’t appear to be an option and it definitely should be an option for this dealership

This visit made up for the last experience I had. - horseymudder

This visit made up for the last experience I had. Ankit Mehrotra. Excellent, personable, friendly

Bought a 2025 Santa Fe Luxury on Jan 31/2025. - beachbum/Nancy

Bought a 2025 Santa Fe Luxury on Jan 31/2025. We were treated well, politely shown various SUVs. They busted their butts trying make a sale, schmoozing and such. I was very hesitant, feeling that the cost was too high. They were super friendly and accommodating...anything less, we would have been gone! ANYWAY they won us over and we're very happy with our Atlantis Blue 2025 Santa Fe Luxury..our 4th Hyundai since 2013. Recently, I go in to get the service info updated on the Bluelink..Landon the Service Manager came out to help and explain a few things to me. Since purchasing the SUV we really haven't spent a ton of time reading the manual, which I always do, but knowing this was our 3rd Santa Fe I thought I knew most of it...NOPE not even close. Big changes in this 2025. The biggest thing that Landon opened my eyes to was the setting up of the Cruise and Governing Controls..the driving assist and quite a few other things. None of what he showed me was ever mentioned to us as a selling point but to be fair this SUV has a lot of positive selling points!! We went for a drive and he really opened my eyes to alot of great features this vehicle has!! There is just my husband and I so we really don't need a big vehicle however we do have 2 grown daughters who will use it from time to time. We've had 3 of the larger Santa Fe SUV and we have used them to their full capacity from camping to general hauling miscellaneous stuff. Thank you, guys!!

Outstanding customer service! - weinerh

Outstanding customer service! Will continue to use their recommended services for my Kona EV in the future.

I was shopping my Audi around for trade in value, every - PK

I was shopping my Audi around for trade in value, every dealership in my area offered between 11-13 k, I saw a vehicle I really liked at Langley Audi, but when I went back 1 week after they had offered $11700 for my trade in, they would only offer me $8000. I drive a 2016 Audi A3 worth 18-20k private sale, with all dealerships offering "wholesale" price, which was disappointing. When I returned, the salessman demanded to know what I wanted for it, I told him I'd accept 12k, and he went away and came back with the offer of 8. Just another reason car salespersons are considered one of the lowest and dispicable classes of homosapiens. I penned a deal the next day less than 2 blocks away, trading in my car for 12500, for a 2023 Hyundai Tuscon Hybrid with 2k km. Karma

Cassandra Cox was very helpful, she was patient with me - Sean

Cassandra Cox was very helpful, she was patient with me and provided all the information that I requested. She did a lot of work on my behalf, looking into several different vehicles for me and was always prompt in responding to my enquiries. I would recommend her as a sales associate if someone I know was looking to purchase a vehicle.

Amazing professional down to earth staff Love my Wah - debbienashdavis

Amazing professional down to earth staff Love my Wah ❤️ Purchased a 2014 fully loaded Santa fe, she's a beauty Ask for Joanne, she knows her stuff ✌️

I received excellent customer service from the service - carolmathisen

I received excellent customer service from the service department at JP Hyundai in North Vancouver. Nigel was fabulous (also Nancy and others) and really helpful when I had to have some major work completed on my car. I would definitely recommend the service center here. They have been great with all other service appointments also. Thanks to the entire team!

Arrogant and misleading info on pricing. - Lhay258

Arrogant and misleading info on pricing. Treat their customers as if they are dumb and not worth the time of day.

I'm having trouble with my Tucson engine $580. - Grangeruel

I'm having trouble with my Tucson engine $580.01 just to look at 4 problems $170.00 for each of my concern in my engine. Used to think Jim Pattison Hyundai Surrey was about customers satisfaction but they are a ripe off. No parts no work was done $580.01 and it's Engine they looked at. The Zaid told me $170 per hour to check the problem in the engine and he didn't charge me for one the concern because they found nothing. Because 2 before i took the car to they check it and found nothing was wrong 2 weeks after i going to need a new engine and New Cat. Convert. I don't know if they even know what they doing but charging 3 and a half times for looking at your engine. And this is yesterday February 22 I'm talking about

A big thank you to The service department for going to - dfspina47

A big thank you to The service department for going to bat for us with a complete new engine on our Santa Fe. We will buy again. Love our Santa Fe. Frank & Dorothy Spina.

Amazing team. - Cbstable

Amazing team. Best I’ve seen no pressure and easy to make a deal. I recommend them for all your service and sales needs

Just had my car in for air bag warning light issue ,Kevin - Ron

Just had my car in for air bag warning light issue ,Kevin the service manager went out of his way to have my car fixed for long weekend travel.He and his crew at the service end of the dealership get 5 stars from me Keep up the good work guys Thanks again.!!

Bad services, today I brought my car for service at 2pm. - normanyeung

Bad services, today I brought my car for service at 2pm. Kyle promised me will be ready around 3:30pm. I was waiting until 5:10pm then I asked Tim the services manger, then he get me my car ntil 5:25pm. The car was ready but Kyle did not tell me, he wasted my time for 2 hour. Worst services ever!!!!!

Anzah Was very friendly, honest, and helpful. - deepwater55

Anzah Was very friendly, honest, and helpful. He went above and beyond to make sure I was satisfied, Great service.