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The service department is what makes this dealer the... - Arturo
The service department is what makes this dealer the greatest. All stuff from receptionist to service manager are a pleasure to deal with. Very professional and knowledgeable.
Top Reviewed Service Specialists At This Dealership
Light Duty Service Advisor
Parts Consultant & Tire Specialist
Took my wife's Yukon for servicing to Northgate and won't... - thomasbottolfs
Took my wife's Yukon for servicing to Northgate and won't be returning to our previous garage. Exceptional service and staff. Highly recommend them!!
Tommy and Dave went above and beyond for my vehicle! They... - marie.herman.1
Tommy and Dave went above and beyond for my vehicle! They helped seal leaks in the car for free to help me out! Awesome service
LEN CROTTY ROCKS!Respectful, kind and attentive. I felt... - Heather Peters
LEN CROTTY ROCKS!
Respectful, kind and attentive. I felt taken care of as soon as I walked in the shop! If you are not servicing your vehicle here, you are missing out on the extraordinary!
Thanks Len, very grateful for you and your team!
Their sevice department is absolutely top notch, special... - Terry P B
Their sevice department is absolutely top notch, special thanks to all the four young team members and their supervisor in the oil & lube bay who helped me get at my 2007 equinox transmission dip stick which was not easy. Lots of good advice from their service team.
My experience with this dealership includes service and... - Lesley Francis
My experience with this dealership includes service and sales for 17 years. The service has always been exemplary, especially from Melanie Caird! The same holds true for the sales team! After all, I just purchased my third vehicle from them.
Bought a set of takeoffs from Katie at Westlock chev... - Tom41
Bought a set of takeoffs from Katie at Westlock chev yesterday. She was great to deal with. I told her I had to come from Calgary, she held the tires for me. I had no questions when I got to the dealership. I feel she gave me a great deal on the tires, beat anything I could get in Calgary anyway (including the fuel that I used to get up there and back). I will be giving Katie a call for any parts I need in the future,.
The appointment was quick and easy to make.The work was... - jkatay
The appointment was quick and easy to make.
The work was completed in five hours and was appreciated.
The call to come and pick up the vehicle was timely.
The offer for ride to and from was declined.
i was in a real crunch after a major part failed (on a... - pete
i was in a real crunch after a major part failed (on a non-GM vehicle). We know davis from a GM I own and bring there for service. Lisa went well above and beyond to source parts from another city, on short notice and get my vehicle in the next day. the work done was above par. I paid a little more than usual but my other non-dealer shop was 3 weeks out with a wait.. I really appreciate it since it was not even a GM. I cannot say enough how impressed I was by them helping me out and getting the job done. thank you!!!!
By far the best service of any dealership I have ever... - Uli
By far the best service of any dealership I have ever been to, both for purchasing and maintenance! The team at Jack Carter will go out of their way to make sure their customers are happy. Their outstanding service played a big role in my decision to buy my vehicle from them. I have never had a bad experience there and always leave feeling extremely well looked after.
Had an oil change and tire swap booked at this... - Michael Hall
Had an oil change and tire swap booked at this dealership. Took advantage of my wife and upsold her on an alignment , transaxle service and differential service.at 54,000 kms. Jamie is an untrustworthy, lying service writer and we will never return to this dealership.
Took my vehicle there for end of warranty/safety... - Ts
Took my vehicle there for end of warranty/safety inspection and was told everything was fine. When I asked about the bad brake pulsation they said I needed to replace the brakes after going and talking to the tech. Obviously they did not road test it as they never quoted out any repairs. Took it to Murray’s for the same inspection and they found multiple warranty repairs and quoted out brakes too. Will not go back to this dealership.
Didn't buy my GMC from him but Kevin Seitz was more than... - Base_ball21
Didn't buy my GMC from him but Kevin Seitz was more than happy to help me get a new fob, sync my phone and answered all the other questions I had - recommend him to anyone who wants the sales person who will listen to what you're looking for and works hard to deliver it to you. If for whatever reason he's not available, ask for Bailey!
i ordered new tires ,when i showed up for install i was... - jon.
i ordered new tires ,when i showed up for install i was there 2hours ,then was told they were wrong size.
no sorry, no compensasion.nothing .
think twice befor going to SHAW.
managers reply is not correct.
was not told anything.no answer for mixup.
i called day befor to check correct size and was told they were.
i bought a tire preveusly and they were rite size.
why not this time not satisfied. no call NOTHING!!!.
2nd time in for service for our 2018 spark. I was told an... - kellie_wall
2nd time in for service for our 2018 spark. I was told an hour and a half. 2 and a half hours later and AGAIN having to ask about where my car was...im done with the dealership and will take our car elsewhere.not busy at all..im sorry we had to yet again deal with this kind of service..1st time was 5 hours for an oil change and the service attendant didnt listen and called a number we said NOT TO CALL!! He had the right number.. Done with crap service ohhh ya then had to wait 20 min to have car washed after service which again was only to be 1 and a half hours..
What a wonderful dealership. Have always been treated... - Mary
What a wonderful dealership. Have always been treated with the utmost respect and best customer service. I feel comfortable knowing both my vehicles are in good hands.
I had work done on my ATS and they did a great job.I... - wkw_1
I had work done on my ATS and they did a great job.
I know the mechanic and he is very good.
The staff were very pleasant and helpful.
2 service appts & both were horrible for different... - ByeByeGMC
2 service appts & both were horrible for different reasons! Will never be back and will never buy a vehicle from there! I am not a Ford or Dodge person but I will be after this! Save yourself a whole lot of headaches and buy / service somewhere else! I have never left a review anywhere but after the service or lack there of on both occasions, I feel strongly that others need to be warned.
Excellent service! Dependable and respectful service... - Renee
Excellent service! Dependable and respectful service department. After having a very negative and frustrating experience at Schwab in Leduc it was recommended to us to take our truck to Adams. Best decision we made was to see Dean in Adams service department. Dean went beyond our expectations and was able to resolve all the issues we were having with the truck. He went the extra mile to ensure that we were satisfied and happy customers. Dean and his staff understand and respect the term “customer service” and they actually work to ensure customers satisfaction because they want the repeat business. I would highly recommend the service department at Adams because they stand behind their product and work.
Friendly staff and efficient - Paul
Good friendly quick and qualified workers, did all I asked them to do and called me about a couple of other issues before they did the work.
Incredible service - Matt Sellers
The service is incredible.
I had my front driver-side redone after I was side-swiped (which was all great) and then there was a bad shake when I drove above 100k. I took it back in and they got it into the shop immediately. It turned out it was just dirt buildup but they cleaned it up, re-balanced the tires, adjusted the alignment, and corrected tire pressure. Oh, and my window had come off the guides (not related to the accident) and they put it back on. All of it for free. These guys stand by their work and really seemed to care.
Truck oil change - Braden, Burrows24
I gave a good rating because of the prompt service & fitting in my oil change when they were very busy & I’m sure almost booked up that morning with other appointments, the service representative was very kind & polite & helpful.
Western GMC Buick