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Davis Chevrolet - Service Centre

4.3

87 Lifetime Service Reviews

149 East Lake Crescent N.E., Airdrie, Alberta T4A 2H7

Contact Information

Appointment Details

Drop off vehicle
Wait for service
Drop off vehicle
Wait for service

Vehicle Information

Please update the areas marked in red.

Top Reviewed Employees

Sarah Friesz, Express Lube Technician, Davis Chevrolet

Sarah Friesz

Express Lube Technician
4.8
Amber Fehr, Service Sales Consultant, Davis Chevrolet

Amber Fehr

Service Sales Consultant
4.6
Austin Gibbs, Express Lube Technician, Davis Chevrolet

Austin Gibbs

Express Lube Technician
not yet
rated
Employees need five reviews before we can calculate an accurate rating.
Tyler  Dick, Tire and Accessory Specialist, Davis Chevrolet

Tyler Dick

Tire and Accessory Specialist
not yet
rated
Employees need five reviews before we can calculate an accurate rating.

Latest Reviews

August 08, 2019

"Friendly, prompt service with an added touch of tansparency"

- Lair

Austin Gibbs is very friendly, professional and prompt. He arranged for an oil change for my Chevrolet Equinox and suggested a tire rotation etc. During the tire rotation he discovered a nail in one tire. This was repaired. He took the time on two occasions to keep me informed. I was able to get back in time to pick up my wife from Yoga class! Bravo Austin!

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Employees Worked With

April 24, 2019

"Recommended service wrecked transmission"

- Ken

My daughter took her 2008 Pontiac wave in for recommended transmission service. At the time they said everything looked great they found no metal fillings or debris in transmission oil. She took the car and a couple of weeks of driving she noticed a noise developing in the transmission when in 1st gear. She took it to another shop close to her home and they told her that it sounded like a transmission bearing was starting to fail. They advised her to take it back to where she had the service done. They was never a noise in this transmission until they did the service. She asked around and a few mechanics told her that either they did not put enough trans fluid in the vehicle or the wrong fluid was used. She returned to Davis and they said she needed a new transmission. I called them complaining to the service manager and he took no responsibility at all for what was done. I explained to him what other technicians said about the fluid and the service manager brushed it off and said it's our tough luck. They wanted 5000$ FOR A NEW transmission and 3500 for a used he said he would offer 10% discount what a slap in the face considering likely they caused the failure due to poor workmanship. The manager did not care to come to any kind of agreement to resolve this problem. He cared nothing for trying to make the customer happy. We took the vehicle to another shop found a used transmission and they installed it for under 900$. That's a huge difference in price for what they wanted. They caused a lot of anxiety and a anguish for my daughter. The manager seemed to have no mechanical knowledge at all and had no clue. Because they never noticed any problems with the transmission when they did the service I feel that Davis needs to take responsibility for the workmanship. I'm not being unreasonable and feel they should pay for at least half of the repairs I had to get done properly somewhere else. I feel this dealership service manager only cares about customers if all is good but the minute there is a problem he no longer cares about the customer and as he said his dealership never does anything wrong. Very poor dealership to deal with when there is a problem

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Employees Worked With

March 31, 2019

"Customer service experience"

- Jack1696

A quick thank you to Brandon in the Service Department at Davis Chevrolet GMC Buick in Airdrie. I bought a new Chev Colorado from another dealer and when I took it in for its first free oil change at a dealership in Calgary I asked them to check the fog lights as they would not come on. They reattached the fog lights after pulling some of the front end off but advised me that it could not be covered by warranty as it was the result of an install of the illuminated Chevrolet logo on the front that was done by Davis Chevrolet in Airdrie. They suggested I contact them and ask if they would cover the labor bill. I emailed them not expecting they would do anything but to my pleasant surprise Brandon contacted me and covered the costs. I was surprised to say the least but it is very refreshing to see a dealership that stands behind its customer service guarantee.

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Employees Worked With

Service Center Photos & Amenities

  • Authorized Accessories Store
  • After Hours Drop-Off
  • Authorized Parts Store
  • Cable TV
  • Drive-In Service
  • Customer Lounge Area
  • Express Service
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Laptop Computers
  • Pet Friendly
  • Quick Lube
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Valet Parking
  • Vending Machines