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Capital GMC Buick - Service Centre

Edmonton, AB

4.7
135 Reviews
Call Service Center (780) 435-4000

135 Reviews of Capital GMC Buick - Service Centre

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April 13, 2024

I was greatly impressed by the service provided by Melody Mcmann. Once talking with her about the terrible experience we had with another local dealership. She was interested in getting us retribution from t More

by Brianbjerke0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melody McMann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager & shop foreman
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Helpful
March 15, 2024

We had courtious fast and respectful service . Everyone was friendly and wxfrememky helpful . We would choose to come back if we needed to . More

by Grannysmith07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Caird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melody McMann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2024 -

Capital GMC Buick responded

Hello Grannysmith07, thank you so much for visiting our service department and giving them a 5 star review! We are so happy to hear that they were able to get you in and out but also being able to take their time and make sure you were being taken care of. We hope to see you again! -Andrea

Helpful
February 15, 2024

Collin was super helpful in parts, knows exactly what he’s talking about and is genuinely knowledgeable about vehicles. Thanks again, Collin! More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Trout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Hadley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2024 -

Capital GMC Buick responded

Hi Jay! Thank you for taking the time to write to us and share your great experience with Collin. We strive to provide the highest level of customer service and are glad to hear that Colin was able to deliver that experience. We look forward to serving you and your family in the future. - Shahrukh

Helpful
February 04, 2024

Colin was awesome. Helped me with my parts and was quick and efficient. Would go back to him always More

by Mrs. Chan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Hadley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Capital GMC Buick responded

Hello Mrs. Chan, thank you so much for sharing your experience with Colin and Amanda in our parts department! We are so happy to hear that they were able to provide you with top notch customer service and were able to get you everything you needed. We can't wait to see you again! -Andrea

Helpful
February 01, 2024

Amazing dealership with great customer service and great atmosphere. The best team I’ve seen! Great business! Great people! More

by Greatdealership
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Capital GMC Buick responded

Hello Greatdealership, thank you so much for sharing your experience with Gene and the whole team here at Capital GMC Buick! We pride ourselves in being great and going above and beyond for each and every client! We are so happy to hear that Gene was so great to you along with everyone else here at Capital GMC Buick. We hope you see you again soon! -Andrea

Helpful
January 31, 2024

Mr Malik is understanding and professional. I got all of my questions answered that I asked. More

by M.hdr.bilal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Malik
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Capital GMC Buick responded

Hi M.hdr.bilal! Thank you for taking the time to share your great experience with Moh Malik. We're glad to hear that he was able to answer all your questions on the Tesla. We look forward to serving you in the long run. Congratulations again on the new Tesla! - Shahrukh

Helpful
January 31, 2024

Mohammad was super easy to deal with and was extremely helpful in getting me what I needed! More

by wasif.muh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Malik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2024 -

Capital GMC Buick responded

Hi wasif.muh! Thank you for taking the time to write to us and share your great experience with Moh. We're glad to hear that Moh was helpful and he was able to find the right vehicle for your needs. We look forward to seeing you in the future. Congratulations on the new Toyota! - Shahrukh

Helpful
January 31, 2024

My experience has been nothing short of amazing. Azi is a great sales person, respectful and not pushy, made the process fast and smooth. More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Azi Mazhar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2024 -

Capital GMC Buick responded

Hi Sarah! Thank you for taking the time to write to us and share your wonderful experience with Azi. We're so happy to hear that Azi made this process seamless for you. We strive to provide the highest level of customer service and we look forward to serving you and your family in the future. Congratulations on the new Ford! - Shahrukh

Helpful
November 30, 2023

In my long term experience with dealerships this place takes the number one spot and this is mainly due to my experience with the man who sold me my car. I want to give a special thanks to the salesman Er More

by James MacEwan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erkki Binamu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2023 -

Capital GMC Buick responded

Hi James! Thank you so much for taking the time to write to us to share your great experience with Erkki. We are very happy to hear that he was able to get the best pricing and answered all your questions and concerns. We are striving to be the best dealership in Canada and reviews like yours mean everything to us. We look forward to seeing you in the future. Congratulations on the new BMW! - Shahrukh

Helpful
October 06, 2023

Had new key cut. Melody was great, arranged everything and had an uber ready. Was done quickly and efficiently. It was a great visit! More

by Traxman
Recommend Dealer
Yes
Employees Worked With
Melody McMann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2023 -

Capital GMC Buick responded

Hello Traxman! Thanks for taking time out of your day to let us know how great Melody was for you. We hare happy to hear how quick and efficient she was with getting you a new key cut for your vehicle. We can't wait for your next visit! -Andrea

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