"Fantastic dealership. I have had a great experience..."
Fantastic dealership. I have had a great experience dealing with everyone from when I first visited the dealership, buying my vehicle and getting all.of the maintenance done right there. I plan on buying my next vehicle here also. Thank you Western GMC Buick!!!!
"Great service by the department but hard to deal with steve "
I came in for some warranty work and when I was explaining the situation in detail to steve he seemed very smug like I didn’t know what I was talking about. I have had a few other fiends that visited this dealer with good reviews except for fir steve. Overall the experience was good from the dealer.
"Truck service and warranty repair"
Steve was excellent to deal with and was completely knowledgeable in his job. Pleasure to deal with Steve, Aaron Peterson, and Alan Walker. The warranty matter was handled in a timely manner and was completed correct and on time.
"Part of the Western Family"
- K and R Kehoe
Thank you to the Western staff especially Aaron Walker, Alan Walker and Rebecca Gottfried on our recent truck purchase. Aaron is an honest, easy going and friendly salesman. He focused more on getting us the vehicle we wanted and raising questions we may not have thought about rather than pushing a sale he felt was best for us. The follow up calls to get the purchase completed on our schedule were always answered quickly and no details were missed in the walk through. Aaron is always willing to take a call with a concern even days after the purchase. A thank you goes to Rebecca as well for having all the finance details organized to make that part of the process smooth and stress free.
Western will make you feel like family by introducing you to staff in all departments and will go out of their way to ensure you are happy. Thank you to all the staff.
Ronda and Ken Kehoe
The consistent professional friendly customer service along with quality workmanship from all departments is what keeps me coming back to Western GMC.
No additional work is carried out without approval first.
Very friendly and pleasant to deal with, Purchased tires for Chevrolet 1500 and replaced worn ball joints. It was good to see the worn parts in my truck when I picked it up.
"Great Customer Service "
The consistent professional & personal customer service along with quality work done on my vehicle is why I continue to return to Western GMC.
If any additional issues are identified, the service team always contacts me before doing any additional unauthorized work.
"Great Service Dept."
The representatives on the service side are respectful, easy going and knowledgeable. I don't get the impression that they try to upsell you on anything. They tell you what your vehicle needs for service and they don't pressure you.
"Way to turn a bad Monday Awesome!"
While driving my daughter to school my truck Began to make an aweful noise, that I recognized as power steering fluid being low. After having it check and learning it was empty, it was topped up so I could drive it to Western GMC (where I also purchased it Dec/16). I drove up to the service bay slightly frantic lol and was greeted by Steven who very calmly took care of immediately getting me a replacement truck and getting the proper repair done to my vehicle. He was efficient, helpful, calm and professional in all aspects of dropping off and picking up.
When I went to meet the lovely ladies at the desk to obtain my keys, they were also excellent to deal with!
"Happy with service"
- Arnold Jackson
I got in early and was done early. I live 170kms away so they set up an appointment time I could easily make. I will be back for my next vehiicle