Steve Hillerud | Page 14

Great customers service and knowledgeable staff All the service staff make it a dream to take my vehicles to Western Buick/GMC. Steve makes us feels every time like his most important customer. I wi All the service staff make it a dream to take my vehicles to Western Buick/GMC. Steve makes us feels every time like his most important customer. I will continue to use their services as I have always felt the were knowledgeable and very accommodating when getting service work done. Steve and Michael always a friendly face I enjoy seeing, I look forward to my next visit:) More

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Unmatched Service in All of Edmonton I have never been to a dealer in 22 years of living in Edmonton where I have received amazing level of service as I did at Western GMC this past visit I have never been to a dealer in 22 years of living in Edmonton where I have received amazing level of service as I did at Western GMC this past visit. This was my first time to Western and I expected the same typical service as I have seen at Ron Hodgson, Millwoods Honda, City Ford, and Bavaria BMW as I have owned these various makes of vehicles. I was highly surprised with the not average, but exceptional service, communication, and helpfulness of the service advisor by the name of Steve Hillerud. I had never met him before and this was my first time to Western, however, he treated me as if I was a long term customer and he went over and above to help me with my service needs and warranty work that needed to be done on my Denali. I was so shocked with the amazing service I have received that I have been telling my family and my friends that Western GMC is the place to go. Steve, is professional, helpful and his communication was incredible. I had lots of work to be done and every day he called me early afternoon to give me an update on where things were at the in process. Thanks again Steve, i have and will continue to unreservedly encourage folks to see you for service of their GM, Chev and Buick vehicles. More

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Great Service The service was provided on a very timely basis, I was informed along the way what was happening and my vehicle was ready when promised. The work that The service was provided on a very timely basis, I was informed along the way what was happening and my vehicle was ready when promised. The work that I expected to pay for, was covered by a recall notice, so it was even better than I could hope for. I bought my 2010 GMC at Western and fully expect to replace it with another vehicle from Western, when the time comes. More

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Never had a complaint Have been getting services here for nearly a year. We put on lots of miles on our trucks and the fine folks at Western have always been able to 1) fi Have been getting services here for nearly a year. We put on lots of miles on our trucks and the fine folks at Western have always been able to 1) fit me/us in for service or repairs in a very timely manner and 2) have been very friendly and awesome when doing it. More

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Everyone at the dealer ship goes out of there way to make you comfortable. If you have any questions at any time even after you have driven off the lot they will help you any time I have in the past and will you comfortable. If you have any questions at any time even after you have driven off the lot they will help you any time I have in the past and will always send family and friends to western GMC to buy or for repairs .Allan has always kept our best interest at heart if he doesn't think its right for you he will tell you but will also always go out of his way to make it happen for you. As we are a GMC family only we buy all our vehicles from Allan Walker. More

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