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Steve Hillerud
Steve Hillerud at Wolfe GMC Buick
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Steve Hillerud | Page 2

Service Advisor

Wolfe GMC Buick

18325 Stony Plain Rd NW
Edmonton, AB T5S 1C6

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4.7
135 Reviews

Steve has been in the automotive industry from high school since 2006, he has been with Western GMC for over 10 years now. He has taken many GM Certified courses to gain the knowledge he has today in the GM & Automotive world as well as had some hands on experience. He enjoys helping our customers anyway that he can.

Dealership Experience

17 yrs

Industry Experience

17 yrs, 11 mos

Languages Spoken

English English

4.7

135 Reviews

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135 Reviews of Steve Hillerud

May 09, 2022

Dealership Rating
Employee Rating

Great dealership, always a pleasure to work with from sales to service. Will buy my next car here for certain. Service department is great to work with, always friendly & fast, and they get my car fixed More

by Michael L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Doug Airey, Renee Neudorf

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May 10, 2022

Wolfe GMC Buick responded

Thanks for the great review, Michael. Our team strives to offer the best customer experience by delivering fast and friendly service. Wolfe cares, and we are so delighted that your experience was a pleasurable one. We look forward to seeing you again!

May 03, 2022

Dealership Rating
Employee Rating

The service department is doing great job! I would recommend this service dealership to others! Just continue the nice work! More

by Hermie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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May 04, 2022

Wolfe GMC Buick responded

Thanks for the positive review, Hermie! Our service teams believes in quality work and customer service, and strives to achieve this with every service order. We are so pleased that your experience was a great one!

May 01, 2022

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Employee Rating

Great service, friendly, informative, answered questions, neat personal, comfortable waiting area, wi-fi service while waiting More

by mariont5533
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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May 02, 2022

Wolfe GMC Buick responded

Thank you for taking the time to leave us a review. We are delighted that you took advantage of our Wi-Fi and enjoyed the comfort of our waiting area. Our team believes in great customer service and will always do our best to be as informative and friendly as possible. We look forward to seeing you again!

April 28, 2022

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Employee Rating

No masks were worn! I believe that any business should wear masks…I do for your protection and staff should for my protection! My appointment was for just a recall…end More

by jjanow
Recommend Dealer
No
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Apr 29, 2022

Wolfe GMC Buick responded

Thank you for reaching out to us. At Wolfe GMC Buick, we are compliant with all COVID-19 protocols outlined by Alberta Health Services and the City of Edmonton. If requested by our customers, our team will gladly put on a mask. The OnStar app is unable to provide visual or physical inspections on parts that are not equipped with sensors. These type of inspections require visual checks for certain fluids or physical manipulation of parts to properly diagnose servicing.

April 25, 2022

Dealership Rating
Employee Rating

Very good service. Sent a video of exactly what needed to be done and let me know exactly what it would cost. More

by Jamie_mcpherson00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Karen Nome

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Apr 25, 2022

Wolfe GMC Buick responded

Thanks for the 5-star review, Jamie. Our team does what we can to make the experience that much better for our customers. We are so glad you appreciated our service. We look forward to seeing you again!

April 19, 2022

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Employee Rating

They are friendly, professional and thourough and give incredible customer service every time we take our Buick envision to be serviced ! There are never any surprises as they communicate well! More

by Lloyd and Jane Thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Doug Airey, Dean Anderson, Chantelle Kelly, Renee Neudorf , Shawn Green, Karen Nome

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Apr 19, 2022

Wolfe GMC Buick responded

Thank you for taking the time to leave us a review. Our service team takes extreme care of all vehicles our customers bring in, and will always deliver superb customer service. We are so delighted that your experience with us was an incredible one. We look forward to seeing you again!

April 17, 2022

Dealership Rating
Employee Rating

I have had nothing but great service & encountered friendly and helpful people! Always a pleasure! More

by diana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Bass

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Apr 18, 2022

Wolfe GMC Buick responded

Thanks for the kind review, Diana. Our team strives to be nothing but helpful and friendly to everyone who walks through our doors, and we are so glad your experience was no exception! We look forward to seeing you again.

April 16, 2022

Dealership Rating
Employee Rating

Friendly and super helpful staff. Clean showroom and service department. Service is quick and informative. I highly recommend Wolfe GMC Buick. More

by Phuxley1996
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Apr 18, 2022

Wolfe GMC Buick responded

Thank you for the great review! The Wolfe GMC Buick team strives to offer the best experience possible for our customers, including a clean and inviting service department. We are so delighted that you enjoyed your experience with us. We look forward to seeing you again.

April 07, 2022

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Employee Rating

They were very helpful and efficient. Had my issue fixed much sooner than I expected More

by Denali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Apr 07, 2022

Wolfe GMC Buick responded

Thanks for the kind review! Our team strives to do whatever possible to offer our customers the best customer service ever - such as offering speedy service! We look forward to seeing you again.

March 02, 2022

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Employee Rating

Renee and Steve are always friendly and helpful with my service needs. They make sure I'm completely satisfied. More

by Stus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Renee Neudorf

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Mar 02, 2022

Wolfe GMC Buick responded

Thanks for the positive review. Renee and Steve are awesome at making our customers feel appreciated and comfortable with their vehicle servicing needs. We are so happy that you left satisfied, and look forward to servicing you again in the future.

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