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Steve Hillerud

Overview Reviews (140)

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Steve Hillerud

Steve Hillerud | Page 3

Service Advisor

Wolfe GMC Buick - Edmonton

18325 Stony Plain Rd NW
Edmonton, AB T5S 1C6

Steve has been in the automotive industry from high school since 2006, he has been with Western GMC for over 10 years now. He has taken many GM Certified courses to gain the knowledge he has today in the GM & Automotive world as well as had some hands on experience. He enjoys helping our customers anyway that he can.

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140 Reviews

Overview Reviews (140)

Dealership Experience

19 yrs, 2 mos

Industry Experience

20 yrs, 1 mo

Languages Spoken

English

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140 Reviews

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Employees need five ratings within 24 months before we can calculate an average rating.

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140 Reviews of Steve Hillerud

April 19, 2022

Dealership Rating

Employee Rating

They are friendly, professional and thourough and give incredible customer service every time we take our Buick envision to be serviced ! There are never any surprises as they communicate well! incredible customer service every time we take our Buick envision to be serviced ! There are never any surprises as they communicate well! More

by Lloyd and Jane Thomas

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Doug Airey, Dean Anderson, Chantelle Kelly, Renee Neudorf , Shawn Green, Karen Nome

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Apr 19, 2022 -

Wolfe GMC Buick - Edmonton responded

Thank you for taking the time to leave us a review. Our service team takes extreme care of all vehicles our customers bring in, and will always deliver superb customer service. We are so delighted that your experience with us was an incredible one. We look forward to seeing you again!

April 17, 2022

Dealership Rating

Employee Rating

I have had nothing but great service & encountered friendly and helpful people! Always a pleasure! friendly and helpful people! Always a pleasure! More

by diana

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Dan Bass

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Apr 18, 2022 -

Wolfe GMC Buick - Edmonton responded

Thanks for the kind review, Diana. Our team strives to be nothing but helpful and friendly to everyone who walks through our doors, and we are so glad your experience was no exception! We look forward to seeing you again.

April 16, 2022

Dealership Rating

Employee Rating

Friendly and super helpful staff. Clean showroom and service department. Service is quick and informative. I highly recommend Wolfe GMC Buick. Clean showroom and service department. Service is quick and informative. I highly recommend Wolfe GMC Buick. More

by Phuxley1996

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 18, 2022 -

Wolfe GMC Buick - Edmonton responded

Thank you for the great review! The Wolfe GMC Buick team strives to offer the best experience possible for our customers, including a clean and inviting service department. We are so delighted that you enjoyed your experience with us. We look forward to seeing you again.

April 07, 2022

Dealership Rating

Employee Rating

They were very helpful and efficient. Had my issue fixed much sooner than I expected Had my issue fixed much sooner than I expected More

by Denali

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 07, 2022 -

Wolfe GMC Buick - Edmonton responded

Thanks for the kind review! Our team strives to do whatever possible to offer our customers the best customer service ever - such as offering speedy service! We look forward to seeing you again.

March 02, 2022

Dealership Rating

Employee Rating

Renee and Steve are always friendly and helpful with my service needs. They make sure I'm completely satisfied. service needs. They make sure I'm completely satisfied. More

by Stus

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Renee Neudorf

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Mar 02, 2022 -

Wolfe GMC Buick - Edmonton responded

Thanks for the positive review. Renee and Steve are awesome at making our customers feel appreciated and comfortable with their vehicle servicing needs. We are so happy that you left satisfied, and look forward to servicing you again in the future.

January 27, 2022

Dealership Rating

Employee Rating

Great service great employees love going there .shuttle driver is great service desk is great too . driver is great service desk is great too . More

by Abtokevinoneil

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Sheri-Ann Dukart, Karen Nome, Terri Ruddell

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Jan 27, 2022 -

Wolfe GMC Buick - Edmonton responded

Thank you for the 5-star review. Our team strives to offer the best in customer service. We are so glad our team was able to offer you great service and exceed your expectations.

January 14, 2022

Dealership Rating

Employee Rating

I didn’t have an appointment to fix my tires but they were very helpful and made time to accommodate me! I like bringing my vehicle here because they are always helpful and very reliable! Thanks again fo were very helpful and made time to accommodate me! I like bringing my vehicle here because they are always helpful and very reliable! Thanks again for looking after me and helping me get back on the road!👍😃 More

by Roger Dubon

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jan 14, 2022 -

Wolfe GMC Buick - Edmonton responded

Thank you for the great review. The Wolfe GMC Buick team aims to exceed customer expectations and provide the best service for our customers. We are so glad that your experience was a pleasant one.

January 14, 2022

Dealership Rating

Employee Rating

The Service Department at Wolfe (formerly Western) GMC always provides great service - special thanks to Steve H for all of his assistance. always provides great service - special thanks to Steve H for all of his assistance. More

by JW

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jan 14, 2022 -

Wolfe GMC Buick - Edmonton responded

Thanks for the positive review. Steve and the Wolfe GMC Buick team strive to exceed customer expectations and deliver superb customer service. We are so glad to have made your service experience a great one.

January 08, 2022

Dealership Rating

Employee Rating

Service was as with Western, very good. Will use this service in the future. Wayne Thompson CPA, CGA service in the future. Wayne Thompson CPA, CGA More

by rwthom

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Maria

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Jan 10, 2022 -

Wolfe GMC Buick - Edmonton responded

Thank you for the great review, Wayne. We are so glad our team kept to our customer experience commitment, by exceeding your expectations. We look forward to seeing you again.

January 02, 2022

Dealership Rating

Employee Rating

Clean dealership, good service and communication. Fixed the DEF system problem quickly on my truck despite parts being difficult to get. the DEF system problem quickly on my truck despite parts being difficult to get. More

by Bruceleigh

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Renee Neudorf

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Jan 03, 2022 -

Wolfe GMC Buick - Edmonton responded

Thanks for the 5-star review. We are so glad we could exceed your expectations and stay committed to customer satisfaction. Happy New Year!