Steve Hillerud
Steve Hillerud at Wolfe GMC Buick - Edmonton

Steve Hillerud | Page 4

Service Advisor

Wolfe GMC Buick - Edmonton

18325 Stony Plain Rd NW
Edmonton, AB T5S 1C6

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rated
139 Reviews

Steve has been in the automotive industry from high school since 2006, he has been with Western GMC for over 10 years now. He has taken many GM Certified courses to gain the knowledge he has today in the GM & Automotive world as well as had some hands on experience. He enjoys helping our customers anyway that he can.

Dealership Experience

19 yrs

Industry Experience

19 yrs, 11 mos

Languages Spoken

English English

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rated

139 Reviews

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139 Reviews of Steve Hillerud

December 29, 2021

Dealership Rating
Employee Rating

They do fast and good work. Friendly and keep me informed on any issues that I am not aware of. Highly recommend this dealership. More

by DealerRater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 29, 2021

Wolfe GMC Buick - Edmonton responded

Thanks for the positive review. Our team is committed to our customers and their experience with us. We are so glad we exceeded your expectations. We look forward to servicing you in the future.

Dec 30, 2021

DealerRater responded

almark@telusplanet.net

December 22, 2021

Dealership Rating
Employee Rating

Excellent dealership, great people, caring and attentive service. Excellent selection of vehicles, good location, first class service department More

by Michael L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2021

Wolfe GMC Buick - Edmonton responded

Thank you for the kind review, Michael. Our team does the best we can to make our customers feel valued and appreciated. We are so glad that you got the service you deserve.

December 17, 2021

Dealership Rating
Employee Rating

Steven was a pleasure to deal with advised of repairs/cost very satisfied all good More

by florian.schewalje
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 17, 2021

Wolfe GMC Buick - Edmonton responded

Thanks for the positive review. We are so glad that Steven was such a pleasure and exceeded your expectations. Our team values our customers and their experience we us. We look forward to servicing you again.

Dec 17, 2021

florian.schewalje responded

thank you and all your staff. wishing you all a very Merry Christmas and a happy new year

Dec 17, 2021

florian.schewalje responded

thank you. wishing you and all your wonderful staff a very Merry Christmas and happy new year

December 12, 2021

Dealership Rating
Employee Rating

They were fast and efficient at diagnostics and fixing my vehicle. Very happy, excellent service. More

by tonipal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 13, 2021

Wolfe GMC Buick - Edmonton responded

Thank you for the positive review. Our team strives to exceed our customers expectations, and we are so glad that we made your overall experience an excellent one.

December 09, 2021

Dealership Rating
Employee Rating

a a a a a a a a a a a a a a a a More

by jimmaxwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 09, 2021

Wolfe GMC Buick - Edmonton responded

Thank you for the positive review.

December 09, 2021

Dealership Rating
Employee Rating

Always excellent service Have been coming here for years. Would highly recommend them for all service. More

by harveye9
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Fricker

Dec 09, 2021

Wolfe GMC Buick - Edmonton responded

Thank you for the 5-star review. We are so glad that we continue to exceed your expectations and earn your loyalty. Our team looks forward to seeing you again.

November 25, 2021

Dealership Rating
Employee Rating

Overall decent. Definitely a number not a person there, though. Like most dealerships. More of a knock on the industry and training than this specific dealership, although Wolfe plays to the stereotypes. More

by Dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Brar, Lance Gororo, Brett Meaden

Nov 25, 2021

Wolfe GMC Buick - Edmonton responded

Thank you for taking the time to leave us a review, Dave. We greatly value your feedback and apologize we created that stigma. Is there any way we can reach out to you and make it up? Thank you again for your honest review.

October 20, 2021

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Employee Rating

I originally made my appointment on line for the $139.95 - vehicle well check package! I received a phone call telling me that it would take two hours and I wouldn’t be able to wait. However the lower pri More

by Annebird72
Recommend Dealer
Yes
Oct 20, 2021

Wolfe GMC Buick - Edmonton responded

Thank you for taking the time to leave us a review. We always encourage our customers to call in so we may provide the best customer service possible, including a confirmation call. Our team apologizes for any confusion or missteps.

Oct 22, 2021

Annebird72 responded

I think you missed the whole point! It was because I talked to one of your staff that the problem occurred, not because I didn’t call in. If you don’t want people to make appointments on line don’t make that service available!

October 03, 2021

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Employee Rating

Very flexible with fitting me in to get my service work completed. Fair and accurate assessment and quality repairs for the cost. Highly trained and skilled technicians that get things done right and timel More

by Sheldon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Renee Neudorf , Don the service technician.

Oct 04, 2021

Wolfe GMC Buick - Edmonton responded

Thank you for your review, Sheldon. The Western team is committed to our customers and their needs. We are happy to make your experience a pleasant one.

October 01, 2021

Dealership Rating
Employee Rating

Without fail, the service and staff at this dealership is excellent. Steve is friendly and helpful. More

by Gilfred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Karen Nome

Oct 04, 2021

Wolfe GMC Buick - Edmonton responded

Thank you for the positive review. The team at Western is committed to providing our customers the best experience possible.

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