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Steve Hillerud

Overview Reviews (139)

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Steve Hillerud

Steve Hillerud | Page 5

Service Advisor

Wolfe GMC Buick - Edmonton

18325 Stony Plain Rd NW
Edmonton, AB T5S 1C6

Steve has been in the automotive industry from high school since 2006, he has been with Western GMC for over 10 years now. He has taken many GM Certified courses to gain the knowledge he has today in the GM & Automotive world as well as had some hands on experience. He enjoys helping our customers anyway that he can.

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139 Reviews

Overview Reviews (139)

Dealership Experience

19 yrs

Industry Experience

19 yrs, 11 mos

Languages Spoken

English

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139 Reviews

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139 Reviews of Steve Hillerud

September 29, 2021

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Employee Rating

Well I was extremely impressed with the waiting time I was in and out in no time was in and out in no time More

by sue Therrien

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 29, 2021 -

Wolfe GMC Buick - Edmonton responded

Thank you for your review, Sue. We are so glad we could make your experience a pleasant and speedy one.

September 25, 2021

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Employee Rating

Enjoy dealing with Steve, find he is knowledgable about the GM vehicles. Goes out of his way to make my visit more enjoyable. the GM vehicles. Goes out of his way to make my visit more enjoyable. More

by Bj.fletcher1

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 27, 2021 -

Wolfe GMC Buick - Edmonton responded

Thank you for leaving us a positive review. We are committed to making our customers' experience an enjoyable time.

September 22, 2021

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Employee Rating

Great service from the time I brought the vehicle in to check out and including follow up to make sure I was satisfied. check out and including follow up to make sure I was satisfied. More

by 66roger

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Renee Neudorf , Karen Nome

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Sep 27, 2021 -

Wolfe GMC Buick - Edmonton responded

Thank you for the positive review. Our team is committed to offering the best experience to our customers.

September 21, 2021

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Employee Rating

Friendly service and very helpful, the shuttle driver was friendly and made the experience enjoyable friendly and made the experience enjoyable More

by Grateful

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Amanda B

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Sep 27, 2021 -

Wolfe GMC Buick - Edmonton responded

We are pleased that you enjoyed your experience with us. Thank you for the positive review.

September 10, 2021

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Employee Rating

The service department is what makes this dealer the greatest. All stuff from receptionist to service manager are a pleasure to deal with. Very professional and knowledgeable. greatest. All stuff from receptionist to service manager are a pleasure to deal with. Very professional and knowledgeable. More

by Arturo

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Don Fricker, Dean Anderson, Renee Neudorf, Brenda Seehagel, David Hogarth , Shawn Green

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Sep 10, 2021 -

Wolfe GMC Buick - Edmonton responded

Thank you for the awesome review, Arturo! Our commitment is to our customers and do all we can to make your experience a pleasant one.

August 07, 2021

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Employee Rating

Good service best in the city. Service advisors top notch as well as inside counter staff. Mechanics are great. Would highly recommend this service center to anyone in Edmonton as well as inside counter staff. Mechanics are great. Would highly recommend this service center to anyone in Edmonton More

by logkissinc

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Dean Anderson, Chantelle Kelly, Renee Neudorf , Sheri-Ann Dukart, Karen Nome

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Aug 09, 2021 -

Wolfe GMC Buick - Edmonton responded

Thank you for the wonderful review! We are so happy we could provide such an exceptional experience. We appreciate your recommendation and look forward to continuing to work with you in the future.

Aug 09, 2021 -

logkissinc responded

My pleasure

August 06, 2021

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Employee Rating

Booked appointment after a long weekend and got in the following morning for an oil change and recall on my 2020 1/2 ton! Sat in the service lounge with a coffee and 50 minutes later I was ready to go! following morning for an oil change and recall on my 2020 1/2 ton! Sat in the service lounge with a coffee and 50 minutes later I was ready to go! Fast and friendly service experience! More

by fmeloche9092

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 06, 2021 -

Wolfe GMC Buick - Edmonton responded

Thank you for the great review! We are so happy we could provide an efficient experience for both booking and completing your service. Happy driving.

July 04, 2021

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Employee Rating

Rene and Steve at Western always do a great job getting our truck in and out in a timely manner. We have never had to wait around. They are always on time and keep us informed. Thanks Rene and Steve! our truck in and out in a timely manner. We have never had to wait around. They are always on time and keep us informed. Thanks Rene and Steve! More

by Scotty

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Renee Neudorf

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Jul 05, 2021 -

Wolfe GMC Buick - Edmonton responded

Thank you for the wonderful review! We are so happy we can provide an efficient and informative experience.

June 13, 2021

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Employee Rating

Brought my Acadia in for an oil change. Not only did their thoroughness identify another 2 issues, they were able to fix the issues and get my car back promptly. Steve and the team in the service depart their thoroughness identify another 2 issues, they were able to fix the issues and get my car back promptly. Steve and the team in the service department did a great job and went above and beyond, as per usual!! Thanks for the great service!! More

by mairey

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Renee Neudorf

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Jun 14, 2021 -

Wolfe GMC Buick - Edmonton responded

Thank you for the wonderful review! Although it is never fun to find more work in the shop, we are so happy we could identify and repair those other issues for you too. Happy driving!

June 13, 2021

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Employee Rating

I got great service on my oil change stop in with no appointment they got me in rite away than I got this video from the technician who serviced my truck he was very clear speaking on the video I will r appointment they got me in rite away than I got this video from the technician who serviced my truck he was very clear speaking on the video I will recommend your dealership to my family and friends thanks for the great service More

by Claytonbrown17

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Karen Nome

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Jun 14, 2021 -

Wolfe GMC Buick - Edmonton responded

Thank you for the wonderful review! We are so happy we could get you in and provide such a positive experience. We appreciate your recommendation and look forward to working with you again in the future.