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Northgate Chevrolet Buick GMC Ltd - Service Centre
Edmonton, AB
55 Reviews
55 Reviews of Northgate Chevrolet Buick GMC Ltd - Service Centre
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January 24, 2024
I switched to Northgate from Saint Albert due to great service. The service provided by Shaun and Lee is top notch. I have four of my vehicles serviced at Northgate and my son just purchased a new RST Z71 service. The service provided by Shaun and Lee is top notch. I have four of my vehicles serviced at Northgate and my son just purchased a new RST Z71 from Frank Romano. The sales process was smooth with a no pressure approach. I would recommend Northgate to anyone looking for a great purchase experience with great service. More
by kevin
Employees Worked With
Helpful May 19, 2023
Reconsider bringing your vehicle here! I brought my Corvette to a dealership that I thought could service it seeing that they sold them. That was my first mistake. The second mistake was I brought my Corvette to a dealership that I thought could service it seeing that they sold them. That was my first mistake. The second mistake was trusting that qualiflied people would be honest and consider the customer. I originally agreed to 1 hour diagnostic charge. Then received a call the following day to approve a 4 hours diagnostic charge. Upon dropping the car off I was assured by the service advisor that if needed alternate or aftermarket parts would be considered for the repair. Ultimately after inspection I was advised that parts were unavailable and Northgate did not want to install alternate parts. So I asked asked on several occasions to speak to the tech and parts manager for more detail but they were never available. So I had to pay $638 for a general quote with no specific answers and tow my vehicle home. When my vehicle was towed home I noticed grease on the drivers side mat and black scuffs on the plastic surrounding the base of the drivers door. I contacted the service advisor and got no response. This will be the first and last time they see any of my vehicles and I will be sure to pass on my honest experience.. More
by RonL
Employees Worked With
Service advisor
February 24, 2023
I had an oil change done on my Cadillac SRX on Dec 22, 2022. On the invoice, the tech entered the wrong vehicle year, the wrong licence plate number, and the wrong VIN. I wonder if he put in the right oi 2022. On the invoice, the tech entered the wrong vehicle year, the wrong licence plate number, and the wrong VIN. I wonder if he put in the right oil. The oil leaks from the pan. I was disappointed with the service. More
by Ram
Employees Worked With
August 10, 2022
I'm another Sherwood Park resident that will be driving past the local guys to make the trek to Northgate. This dealership is well organized, friendly, and professional. Lee Kindret made my warranty servic past the local guys to make the trek to Northgate. This dealership is well organized, friendly, and professional. Lee Kindret made my warranty service easy and carefree. 5 star experience all around. Thanks Northgate. More
by Jmacbeth1
Employees Worked With
Lee Kindret
March 08, 2022
We purchase both our vehicles from Northgate and have taken them there for servicing ever since. Corey T in the service department is amazing to deal with! Ask for him you will not be disappointed, frien taken them there for servicing ever since. Corey T in the service department is amazing to deal with! Ask for him you will not be disappointed, friendly and so knowledgeable. More
by Charlene N
Employees Worked With
Corey Trudeau
October 18, 2021
Extremely dissatisfied with service departmentVery Extremely dissatisfied with service department Very dismissive and was told to contact GM myself Would not help to resolve a documented GM problem Extremely dissatisfied with service department Very dismissive and was told to contact GM myself Would not help to resolve a documented GM problem More
by Dbejcar
Employees Worked With
June 07, 2021
Took my wife's Yukon for servicing to Northgate and won't be returning to our previous garage. Exceptional service and staff. Highly recommend them!! be returning to our previous garage. Exceptional service and staff. Highly recommend them!! More
by thomasbottolfs
Employees Worked With
Tony, Dan, Tyler
June 04, 2021
I have recently starting taking my Yukon to Northgate for servicing and have had exceptional service. Tony and Dan have been very helpful. Tyler, the service manager is also great to deal with. Great company servicing and have had exceptional service. Tony and Dan have been very helpful. Tyler, the service manager is also great to deal with. Great company and will be recommending them to my friends and family:) More
by lisabottolfs
Employees Worked With
May 01, 2021
I had my car in at the body shop for repairs from a car accident. Rob and his team treated me very well. They did an excellent job in the repair of my vehicle and in dealing with my insurance company. My c accident. Rob and his team treated me very well. They did an excellent job in the repair of my vehicle and in dealing with my insurance company. My car came out looking brand new and very clean! Kudos to Rob and his team for their hard work. More
by Anita
Employees Worked With
Rob Wild, Tim
March 15, 2021
I am so frustrated with their service tech. They made me pay more than $1200 and the car is not yet fixed. Now they said they found the issue that will cost another $2000. Therefore, they were not sure at t pay more than $1200 and the car is not yet fixed. Now they said they found the issue that will cost another $2000. Therefore, they were not sure at the beginning they were just guessing while me the customer were spending lot of money. I took my car to them because I was confident as the dealer they would have the right tools (computer, OBD) to scan the car, diagnose, and identify the right malfunctioning part. NO, NO...I am wrong, they are just not as good as I was thinking or the wanted to rip me off. Please, when you take you car there, be aware of that. I will never go back there and if I can, I will ovoid buying GM cars. More
by CalaoGMC
Employees Worked With
rechelle
