Took our truck in for recalls, fuel filter change and check front end due to abnormal wear on front tires. and perform repairs. Tuesday am, fast forward to end of business Weds still nothing, hopefully it's done tomorrow, as we have to pay daily for a rental. She told me if it was warranty work they would cover the rental. Day 1 it didn't get in the shop, day 2 they did the 3 recalls and changed the fuel filter and by day 3 I'm hoping they get the wheel alignment done. We had problems the last time we brought it in as well. If I hadn't thought it was on warranty work on the front end, I never would have taken it to them. We buy a new truck every couple of years, the sales experience with them was excellent. Due to the experiences with the service on our new truck my husband says we will not be buying from Northgate Chev Olds again. If you sell a new vehicle the service on that vehicle is every bit as important as the sale, especially when your bringing it in for recalls. I spent 2 days wondering around the mall waiting for the phone call to say my truck was ready, come pick it up. (as we live an hr out of town, 4 hr round trip to bring in vehicle, go home . then come in to pick up). Tomorrow I had plans but now have to cancel to hopefully pick up the truck. I would have appreciated better communication, and speedier service, I can appreciate that they;re busy, however schedule my repairs and I will have my vehicle there as scheduled. With Northgate you bring it in in the morning, get a rental and spend the next 2 days waiting to hear about your vehicle and waiting for your vehicle to hopefully get in the shop.