- DIY always
I brought my wife's car in for an oil change and the oil filter wasn't put on tight enough. The engine was down over a liter before I noticed it. I brought it in to save time but I'll have to do it myself to make sure it's done right.
"Exceptional Customer Service"
Right from the moment we walked in the Northgate dealership 7 years ago to present day our experience as a whole has been excellent. Our sales person Joe Ramos has sold us 5 new cars and is a fantastic, personable, and professional salesman. Also the other sales people have always been helpful and easy to talk to without us ever feeling any pressure to buy. The management and the finance department have also been a pleasure to deal with and always helpful and informative. The service department also keeps us coming back by their professional, friendly and helpful manner. Jennifer in the quick lube centre especially has had an impact on my decision to continue using Northgate Service as our go to service centre. Thank you all very much for the awesome service!!
"Can't give them ENOUGH compliments!!"
- Lady from Pasadina
We've been dealing with Northgate for about forty years. Have purchased at least eight new vehicles from them over the years and have had them serviced no where else but their service department. We couldn't be happier with the trade-in values they've been able to offer and, MOSTLY for all the help they've given us. Would recommend their dealership every time!
"Absolutely the BEST!"
- Lady from Pasadina
Probably the only dealership I'd ever consider... START to FINISH! Management: Excellent; Showroom/Front Desk: Excellent; Sales: Excellent; Service: Excellent. Absolutely the most friendly and helpful staff a person could ever find!
"6 vehicles and counting!"
I can't say enough about Northgate Chevrolet! We have purchased 6 cars, vans, trucks and SUV's from them and expect to buy more!
Integrity is everything there, with great people, great products and great owners.
They are outstanding at providing service, and that is what I pay for.
I would ( and do) recommend them to everyone!
"Great Family Dealership"
- Vernon Viper
I have been dealing with Northgate for over 30 years. Friendly, honest and reliable are are 3 words to describe Northgate. I recommend this Dealership.
"Service work done"
A while ago I was having an oil change done on my 2 year old Cruz. The staff noticed that a seal was leaking and suggested that I book the vehicle in to see the extent of the damage. I did bring the vehicle back and was told that it might be a couple of days to complete the work. June did a a great job of letting me know how the repair work was going, and updating me when parts had to be ordered resulting in a delay. As soon as June realized that the repair would take longer than anticipated she arranged a rental vehicle for me at no cost to me. During the week that my vehicle was in the shop June called several times to keep me updated.
I often use the dealership for quick lube oil changes. During one oil change my son said I should ask about the charger connection not working. One of the service rep quickly diagnosed it as two burnt out fuses. I got the fuses at the parts department and the service rep replaced them for me. I was very grateful for the extra effort he put in; without charging me for his time or knowledge.
"My last three vechicles have been chevrolet"
Mike Lowe has sold me two of my Chevrolet cars and has has been honest with me. His memory is fantastic. I feel quite satisfied with the service he has provided. I would recommend him to even family.I would put the Cruse turbo diesel in a Equinox for perfect fit for me.
"had great service for my first inspection"
- dionne Robin 1965
Since i purchased my GMC SIERRA last year, i have being sastified with the service that my dealer provided me. They make sure that i am very please with their service and which i am for sure!!!
These guys are close to home and everytime I go they do a great job. Well priced and good bang for your buck. Would recommend