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Highly recommend Sherway Acura and Sal KhanJust got my... - QamarKhan
Highly recommend Sherway Acura and Sal Khan
Just got my Acura MDX and it was a wonderful experience. I had to travel to Hamilton, but it really worth it. It was an excellent experience. Sal Khan is the best sale person, someone who would not disappoint you. He is the top sales person for Acura Canada, simply the best one. In finance department, Ali Q really helped us to finalize financial paperwork. The whole team was great and really helped me a lot to finalize my MDX. I am loving my new drive, it great quality SUV :)
Thanks Sherway Acura for such a great and pleasant experience.
I was given a Brand new 2915 TLX with an after market Radiat - Chander
Bad experience in dealing with the General Manager. Returned the car after 4 Year lease. Called Honda Customer Service. No response.. will consider legal action . Service Manager was good
A Great Car Buying Experience - Ken L
Our first car purchased from Performance Acura . Samantha, our Sales Rep was very knowledgable and helpful. The purchase price was the best in the Province and the manager, Kem ensured our experience was a great one. We love the car and are very satisifed with the purchase and our trade-in allowance. A great experience.
Exceptional in every way! - Acura Happy
I just bought my second vehicle at Sterne, their commitment to excellence and serving their customer is rare and most welcome. Thank you to Michael Buttery and Steve Jones and the entire team at Sterne. I have been dealing with Sterne for 12 years and have always received exceptional service.
Catherine, Newmarket Ontario
I am very Satisfied with my purchase of an ACURA RDX. - terry7281
We purchased an ACURA RDX from ACURA of Oakville.
The experience was rewarding in every respect. The entire staff at this dealership are great, friendly and competent. Al aspects of the purchase went smoothly and timely.
The vehicle meets all my expectations. There was no pressure to buy, we were offered several different options and given time to consider each.
When we finally made our decision on a suitable vehicle, details of its operating functions were carefully and completely demonstrated to us. Along with an offer to drop in again should more clarification be required.
My thanks to Rob Scaglione for making our purchase a rewarding and memorable experience.
We will in deed return to ACuRA of Oakville for our future needs in vehicles.
PROFESSIONAL AND TRUSTWORTHY - Ya Ya
In 2010 I bought three new Acuras from Downtown Acura, one for myself and two for daughters. I met their service manager Steve Fleming whom I was immensely impressed with. Soon thereafter Steve moved to Markham Acura. Every time I need the most insignificant service or job done to my Acura, I travel one hour each way to consult with Steve. My daughters also find Steve direct, honest and extremely trustworthy. He is a very nice man! My daughters travel even further to ensure that their cars are taken care of by Steve. Honestly, I would buy Acuras for the rest of my life if I could be assured that Steve would always be available to help out. Highly, highly recommended!!
Outstanding - Ray Teed
I recently purchased a 2020 RDX. Not only did this vehicle exceed my expectations but so did the complete buying experience. Simply put, Neil Wyatt’s customer service, product knowledge and follow up was superior. I had not purchased a new vehicle in almost 20 years so it took me a while to make the final decision. Neil’s patients was amazing as we work through the process. Thank you Neil and thank you Schlueter.
The service was great. Arsalan Pervaiz, the sales rep,... - Gurpreet Thind
The service was great. Arsalan Pervaiz, the sales rep, was very polite and taught me how to comfortably operate my new vehicle. The staff was very welcoming.
Great cars, great service - Tarek
Have purchased 2 Acuras here. Acura is a great brand for Barrie commuters, and the service guys here do excellent work. This most recent service; took me in on short notice, completed the service at a fair price, provided me a loaner and washed my car. Friendly, polite staff.
New car purchase and trade in - Pauline M
My husband and I purchased a 2019 Acura MDX and had a 2009 Acura MDX to trade in. We worked with Julia Lioris and found that she was both professional and knowledgeable. She made our experience pain free from start to finish. She answered all our questions and we appreciated her doing the initial setup of our new car. She even called the next day to find out how I was enjoying my new MDX. I would highly recommend Julia.
Excellent service - Amber
Really impressed by the customer service in the service department. I brought my Acura MDX for service and am fully satisfied with the feedback given by Gulzar Ahmad. He was really helpful and cooperative.
Very poor customer service - j
Very poor customer service, When we check the used vehicle I found a scratch in the rear of the car. The sales guy promise me that if I decide to get the car they will fixed it. So I agree to bought the car. After I got the car I noticed a lot of scratch in the car and I'm trying to contact the sale guy and he never respond to my message.
Bad service experience - Davindra
I was lead to believe that my vehicle was going to be repaired under a recall after speaking to Acura Canada. I took it to Policaro Acura where they diagnosed it and sent me a email with the diagnosis. After speaking to Acura Canada it turns out they sent a completely different report to them. You can’t trust Acura Canada or Policaro Acura.
Bought my Honda CRV touring from them. Kevin was... - Erum
Bought my Honda CRV touring from them. Kevin was outstanding and is a really nice sales manager.
Always ready to help you with patience.
Very friendly people and very helpful too.
Loved my purchase experience with Pickering Acura.
Zero Empathy on Oil Consumption issue - AB
My 2012 MDX is burning oil at a rate of 1L/2560KM. There is a recall for this problem (google "Acura oil consumption"). Camco simply closed my file and said it was within range. I will now need to check oil at every 3rd fill up on a so-called premium brand vehicle. Brutal.