21 Ontario Acura Dealers

What a wonderful place to deal with, from the reception, - bob and charly

What a wonderful place to deal with, from the reception, sales personnel and the service department. If you have not experienced this dealership please check it out, you will not be disappointed. I have purchased several vehicles from this dealership and have never been disappointed. They are courteous, friendly and very professional. Check them out, you wont be disappointed!

Best dealership with amazing staff Mike Porco has made - Miriam

Best dealership with amazing staff Mike Porco has made my family happy for many many years

Nick the Service Manager took an hour out of his busy day - sheila34293429

Nick the Service Manager took an hour out of his busy day (I saw all the work orders on his desk) to answer all of my old lady questions about the MDX that I recently purchased from Acura of Oakville. Every employee I have now encountered there is as helpful; polite and knowledgeable as the last one that I spoke with:) I have no doubt they will Service my car going forward with care & professionalism.

I purchased an Acura RDX 2023 last week. - AKay

I purchased an Acura RDX 2023 last week. I found John Listro very thorough in providing me information on my needs for a new car, has excellent people skills and very kind. Though I continued to visit other Acura locations, Lexus and Toyota, I knew that I would get the service I needed prior and after sales from Acura of Thornhill, and mainly from John and Albert Faris. Deal was done effectively and efficiently. I would recommend this location and particularly John Listro and Albert Faris for anyone looking for an Acura. Thank you

I bought a 2024 TLX. - Talal

I bought a 2024 TLX. Great buying experience with the assistance of Moncif and the sales team.

Despite the 6 month wait for my car the dealership, - Oconnor4

Despite the 6 month wait for my car the dealership, particularly Tara Li, constantly kept me updated on the delivery status.

Horrible parts department. - bennet0629

Horrible parts department.. staffs seems not have a clue what parts the client needs and ordered the wrong parts. Never called when parts arrived even though they said they will. Told the client twice to come back next day and guess what, parts are not even here!! I have been back 3 times and I still haven't able to pick up my plastic parts. So ridiculous

We have dealt with Sal and Ali before and continue to - scarlet4ever

We have dealt with Sal and Ali before and continue to be happy with our most recent experience. This time we had the opportunity to meet and work with Anthony. He was great! He was thorough and patient with all our questions and concerns. Thank you, Anthony.

Remarkable president or branch owner. - rezasalari

Remarkable president or branch owner.... Erin Mills Acura 3025 Woodchester Drive Mississauga, ON L5L 3V3 They damaged my car and hide it, and after my appeal and protest, the management of your service department He started lying in front of all your employees. This is unforgivable I brought my car to your branch for service and your technicians damaged my car and tried to hide it and caused damage to the car and me. I am sending this email, if you agree to review and accept the damage, we will continue, otherwise, I will file a legal complaint and file my complaint wherever necessary. 1- I bought this car on July 23,2022 MDX Type S TOTAL $98,777.86 Cash 2- I install Dash Cam front & rear from COBRA company August 13,2022 $1,005.64 3- I received call from Acura to come for install TWO PAKAGE on September 19,2022 After installation everything was good no any problem on my care. 4- I received call from Acura to come for install one sensor for TWO PAKAGE I ask to change my oil too the say ok I told them I am going to surgery for my heart and I need to make sure my care is for long after my recovery ok 5- On June 06,2023 I take my car to ERIN MILLS ACURA to Mr.Shan Merinnage for service and install sensor they say everything ok and you can come and take your car nobody say anything to me my care is damage ….? 6- I had emergency for my heart ambulance take me to CCU AND I head surgery and after come home for recovery 7- I am not used ACURA UNTIL July 04,2023 because my wife has another car . 8- My wife ask me way you Dash camera is not talking I look at the Dash camera all wire is disconnected immediately I went ERIN MILLS ACURA service department Mr.Shan Merinnage and spalling everything but he say I don’t know anything and I cannot help you I asl I need to see service manager he call service manager he came and try to open my Dash Camera and he say our police any car coming to our branch we disconnect all record devices and we not connect again I ask Mr.Shan Merinnage you give me my car way you no9t say anything to my and he say I don’t know and I don’t have any answer I ask service manager to give me his business card he say I don’t have I tray to spike with Mr.Karan Sharme cells manager and he say please give us time to find and fix - service manager come bake and say one pine is damage and not working and he call COBRA COMPANY and send me to there to replace the Dash camera 4hr I was in ERIN MILLS ACURA and 3hr in Cobra company and I pay again from my packet but Cobra say maybe until six months part not coming if you want by again First time I took it for service June 06,2023 if ERIN MILLS ACURA has police to disconnect all record devises how my care same day until June 01,2023 my Dash camera work service manager is lying and the disconnect my Dash camera and When they tried to reconnect, they broke the pin and caused a burn And they hid the wires and didn't tell me anything. If an accident happened, I didn't have a camera, who should pay the damages? In addition, the documents are attached Thank You Reza Salari 416-3150757

Its great when you buy a car but later the communication - Unhappy

Its great when you buy a car but later the communication has been poor in terms of promising to deliver on the agreement.

Amazing car buying experience. - Kelly

Amazing car buying experience. The customer service I received was exceptional. The entire team at Schlueter Acura were so friendly and knowledgeable. Ryan Kelly’s customer service was second to none from the time I arrived at the dealership until I picked up my 2021 TLX. He even took time out of his day to pick me up and bring me to the dealership. I was completely impressed with his professionalism and customer service. Diana Rodrigues the finance manager was amazing too. She was patient, answered all my questions and I greatly appreciated her honesty. She took the time and explained everything that I needed to know and worked with me for what best suited me and my budget. I am so happy with my purchase and the amazing people that work at Schlueter Acura! Amazing experience!

The customer service at acura of hamilton was AMAZING. - carbuyer11

The customer service at acura of hamilton was AMAZING. The staff was fantastic and a real joy to deal with!

Service is great, Gerri really knows her stuff! - greendiane513

Service is great, Gerri really knows her stuff! You need to clone her because one of her just isn’t enough! I would highly recommend Acura on Brant.

It is with great pleasure to write this review about my... - Robert

It is with great pleasure to write this review about my recent experience with Sterne Acura. I was dealing with Alex for the entirety of my car search, from finding the right car to the final purchase. All correspondence was extremely knowledgeable, time sensitive, and specific to my needs. Working with Alex was like having a personal realtor but for a car purchase. I was looking into the potential of buying a new Acura and within a week, from what Alex learned about my specifications, he found the perfect car for me. Taking the time to come on here and write a review is the least I could do. Negotiations were seamless and comfortable, I feel like I could not have received a better price elsewhere. There was no feelings of 'did I pay the right price?", or "could I have gotten a better deal?". As soon as Alex heard about my now new car, he contacted me right away and told me what had just come in to the dealership. Nothing but 5 stars for this dealership and service

Have nothing but good things to say about our experience... - dlfedak64

Have nothing but good things to say about our experience buying a used vehicle at Performance Acura. Sales Manager Stacey Ames was a treat to work with, as was our Sales Person Joe Balsom. Both were friendly, knowledgeable and answered all our questions. The vehicle was as described - even its minor flaws were brought to our attention. When there was a question about the oil life (after we had brought the car home), Stacey covered the cost of the oil change. On pick-up day, I even received a bouquet of flowers for Mother's Day - along with my 2014 Mustang GT convertible! I would recommend this dealership based on our experience.

I bought an Acura Platinum Elite from this dealership. - Shamyla

I bought an Acura Platinum Elite from this dealership. The vehicle has an issue with the windscreen. The windscreen is distorted and blur which is a huge safety issue and extremely risky. I have not been able to use the car properly since delivery and going through extreme inconvenience and mental distress. The staff and the GM (Saj) while acknowledging the problem that the problem exists, promised to provide me with the replacement car, have not provided that and now even stopped taking my calls, and fail to call back on promises. They have not provided me with any solution to this problem. It seems that they have shaken hands after closing the deal, and do not feel bothered to take care of the customer. Very disappointed of this service. The attitude of the dealership staff has changed right after the car is out of the dealership, and they do not bother about the problem I am having with the vehicle. I have paid and am paying the top dollar to have a safe and luxury vehicle. Whereas the vehicle that has been provided has a faulty and blurry wind screen, thus having a safety issue and risk of accident. They promised to provide me with a replacement vehicle by 6th of September, and when called, no body attended my phone call, the GM did not call back to the call made to him in the morning, I called again in the afternoon, and had to convince the operator/receptionist that I need to talk to him, whereas she was stalling and pushing me to call back later, eventually I spoke with the GM, and he promised to call me back with the solution at 5:00 PM, which he again failed. This is extremely poor service by a luxury vehicle dealership, and I am extremely dissatisfied. I want the vehicle returned or replaced, or a solution be provided for this issue, and in the mean time a replacement comparable vehicle is provided to me.

Great service - jvanderzyde

Always straight forward and honest. I have had these guys service my vehicles for over 10 years, and they always try to do a good honest job.