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Acura Sherway

4.4

146 Lifetime Reviews

2000 The Queensway, Toronto, Ontario M9C 5H5
Call (416) 620-1987

Top Reviewed Employees

David Perry at Acura Sherway

David Perry

Sales Consultant
5.0
Sal Khan at Acura Sherway

Sal Khan

Sales Consultant
4.3
Ali Qureshi at Acura Sherway

Ali Qureshi

Finance Manager
not yet
rated
Employees need five ratings before we can calculate an accurate rating.
Peter Ho at Acura Sherway

Peter Ho

Sales Consultant
not yet
rated
Employees need five ratings before we can calculate an accurate rating.

Latest Reviews

August 26, 2019

"Great atmosphere"

- Brian

I recently purchased a 2017 rdx from Acura Sherway. The sales consultant by the name of Shobhit Kumar made myself and the family feel welcome and at home during are experience. He was very professional and a down to earth guy. I`ll recomend him to anyone i know that wishes to by a acura.

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Employees Worked With

Other Employees : Shobhit Kumar

June 08, 2019

" Horrible service advisor"

- Service Advisor

Mr Andy Khan it’s horrible advisor no manners not trustworthy do whatever he’s pleased don’t explain anything to customers . Extremely arrogant human being after 15 years of being a Acura owner I decided to sell my Acura 2017 and buy something else just because I cannot deal with these roads unprofessional arrogant people here anymore I would advise anybody else to look for some other place the service there vehicle just oil change takes three hours .

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Employees Worked With

Andy Khan

May 20, 2019

"DO NOT BUY OR TAKE YOUR CAR TO SERVICE HERE.
"

- nazar131313

This dealership will take advantage of you every chance they get I purchased a used 2015 Acura TLX from them. The warranty for the car ended February 27 2019 I brought my car for service before the warranty ended on February 20th 2019 As per the attached image of the invoice. And in their notes on the invoice they made mention of engine misfire but they neglected to investigate this issue, and they cleared the codes. now my car is not drivable due to engine misfire. And they are refusing to repair the vehicle citing the warranty has ended - but they obviously knew about this problem while the warranty was valid, but failed to investigate or fix the real problem. I would also like to mention - the warranty on the engine for the car is still valid, but yet they say it is not an engine problem. They also say they do not know what the problem is - yet they are an ACURA Dealership - should I be going to the Ford dealership than? ?Also i need to mention, my English is not that good and I feel like they take advantage of that, as even when I purchased the vehicle they told me that I needed all these extra options and they said it was mandatory - I had than asked a friend to stop by the dealership to review who spoke better English, and they back peddled on their words and said no those things actually are not mandatory. I will now have to take them to Small Claims Court as I do not have any other option in dealing with this dealership. They will do anything not to service your car under warranty, add unnecessary extras and in general deal with you in a very dishonest way. I DO NOT RECOMMEND THIS DEALERSHIP AND I DO NOT RECOMMEND ACURA?My Car only has 79,000 KM And have a BIG ENGINE PROBLEM - ONLY A POORLY BUILT CAR COULD HAVE A PROBLEM LIKE THIS AFTER SO MANY KM I WILL BE TAKING THEM TO SMALL CLAIMS COURT

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Employees Worked With

Andy Khan

Photos & Amenities

  • After Hours Drop-Off
  • Authorized Accessories Store
  • Authorized Parts Store
  • Cable TV
  • Customer Lounge Area
  • Drive-In Service
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Pet Friendly
  • Shuttle Service
  • Television
  • Vending Machines
Acura Sherway , Toronto, ON, M9C 5H5