This dealership will take advantage of you every chance they get
I purchased a used 2015 Acura TLX from them.
The warranty for the car ended February 27 2019
I brought my car for service before the warranty ended on February 20th 2019
As per the attached image of the invoice.
And in their notes on the invoice they made mention of engine misfire but they neglected to investigate this issue, and they cleared the codes.
now my car is not drivable due to engine misfire. And they are refusing to repair the vehicle citing the warranty has ended - but they obviously knew about this problem while the warranty was valid, but failed to investigate or fix the real problem.
I would also like to mention - the warranty on the engine for the car is still valid, but yet they say it is not an engine problem.
They also say they do not know what the problem is - yet they are an ACURA Dealership - should I be going to the Ford dealership than? ?Also i need to mention, my English is not that good and I feel like they take advantage of that, as even when I purchased the vehicle they told me that I needed all these extra options and they said it was mandatory - I had than asked a friend to stop by the dealership to review who spoke better English, and they back peddled on their words and said no those things actually are not mandatory.
I will now have to take them to Small Claims Court as I do not have any other option in dealing with this dealership.
They will do anything not to service your car under warranty, add unnecessary extras and in general deal with you in a very dishonest way. I DO NOT RECOMMEND THIS DEALERSHIP AND I DO NOT RECOMMEND ACURA?My Car only has 79,000 KM And have a BIG ENGINE PROBLEM - ONLY A POORLY BUILT CAR COULD HAVE A PROBLEM LIKE THIS AFTER SO MANY KM
I WILL BE TAKING THEM TO SMALL CLAIMS COURT