Performance Acura Niagara

Have nothing but good things to say about our experience buying a used vehicle at Performance Acura. Sales Manager Stacey Ames was a treat to work with, as was our Sales Person Joe Balsom. Both were friendly, knowledgeable and answered all our questions. The vehicle was as described - even its minor flaws were brought to our attention. When there was a question about the oil life (after we had brought the car home), Stacey covered the cost of the oil change. On pick-up day, I even received a bouquet of flowers for Mother's Day - along with my 2014 Mustang GT convertible! I would recommend this dealership based on our experience.

Bought our first Acura at this dealership. Love the car(TLX) . had the pleasure of buying from Alexandra. She was very helpful without being pushy,Was very knowledgeable and professional!

Our first car purchased from Performance Acura . Samantha, our Sales Rep was very knowledgable and helpful. The purchase price was the best in the Province and the manager, Kem ensured our experience was a great one. We love the car and are very satisifed with the purchase and our trade-in allowance. A great experience.

The staff were very friendly and profession and they did a great job at meeting my car buying needs. The service was quick and efficient and the staff were very knowledgeable about their cars. Highly recommended! Melissa M.

This is the second used vehicle we have purchased at Performance Acura in St. Catharines. The last time was 9 years ago, and we anticipate getting the same life out of our new car! Before purchase, I researched this model car around south Ontario. Perf Acura "right prices" their used cars, slightly below others available elsewhere. The staff go out of their way to answer any and all questions. Various financing options are completely explored. Maybe the best part is the car is delivered for buyer pick up in Show Room condition.

I bought an Acura RDX from Performance acura and even though they were nice the first few hours, when I went to pick and pay for the car there was just problem after problem. They had a week to prepare the car--it was not ready. They gave me the wrong mats. The salesman was saying strange (delusional things) during the test drive. They were not concerned about the customer getting what they paid and once they got paid they were really hard to deal with. I got ripped off on the 3M shield ($1200) which was peeling off in several places right after I got the car. They stated it had a lifetime warranty when I purchased this--a few months later they had no interest in honouring this. They simply collected the money for this after market recommendation, it was not applied correctly and then could care less. Really, they were disorganized, incompetent and quite frankly jerks. Big mistake buying from them.

Forget the waiting even after making an appointment just so they could wash the car which they clearly had been using and on top of that the hostile and aggressive attitude Of Lucas Klein just for asking the right questions... Too bad I would've paid the whole amount in cash but his condescending and arrogant attitude made me change my mind, next time don't assume what someone is thinking Lucas

I was having some trouble with my brakes on my 2006 RSX. Bobby was very helpful and patient and explained the need for regular servicing on the brakes. He also explained the common problems with the brakes on this particular model. I was fully confident that he knew what he was doing and I was able to relax and enjoy my book in the comfortable waiting area while my car was being serviced. The final cost came in below what was quoted and the work was above what I expected. I will recommend this service centre to anyone who owns an Acura. Thank you for the terrific help, Bobby!!