Performance Acura North Mississauga

I bought an Acura Platinum Elite from this dealership. The vehicle has an issue with the windscreen. The windscreen is distorted and blur which is a huge safety issue and extremely risky. I have not been The vehicle has an issue with the windscreen. The windscreen is distorted and blur which is a huge safety issue and extremely risky. I have not been able to use the car properly since delivery and going through extreme inconvenience and mental distress. The staff and the GM (Saj) while acknowledging the problem that the problem exists, promised to provide me with the replacement car, have not provided that and now even stopped taking my calls, and fail to call back on promises. They have not provided me with any solution to this problem. It seems that they have shaken hands after closing the deal, and do not feel bothered to take care of the customer. Very disappointed of this service. The attitude of the dealership staff has changed right after the car is out of the dealership, and they do not bother about the problem I am having with the vehicle. I have paid and am paying the top dollar to have a safe and luxury vehicle. Whereas the vehicle that has been provided has a faulty and blurry wind screen, thus having a safety issue and risk of accident. They promised to provide me with a replacement vehicle by 6th of September, and when called, no body attended my phone call, the GM did not call back to the call made to him in the morning, I called again in the afternoon, and had to convince the operator/receptionist that I need to talk to him, whereas she was stalling and pushing me to call back later, eventually I spoke with the GM, and he promised to call me back with the solution at 5:00 PM, which he again failed. This is extremely poor service by a luxury vehicle dealership, and I am extremely dissatisfied. I want the vehicle returned or replaced, or a solution be provided for this issue, and in the mean time a replacement comparable vehicle is provided to me. More

Alicja Vigna Is one of the Best Sales Person at the Dealership. I wouldn't buy from any one else but her. I visited multiple Acura Dealerships, Sherway, Policaro just to name some. Everyone wanted more Dealership. I wouldn't buy from any one else but her. I visited multiple Acura Dealerships, Sherway, Policaro just to name some. Everyone wanted more money for the 2022 MDX. But when I visited this dealership spoke with Alicja Vigna. She gave me the price with all the options I wanted and the Financing rate. Saved $11 by weekly and 1% on financing. Twice I asked her you sure about the numbers and she ran them again. Came back with same numbers, signed the Papers. Amazing person to deal with and my wife's Next SUV is going to be from her also. More