In 2010 I bought three new Acuras from Downtown Acura, one for myself and two for daughters. I met their service manager Steve Fleming whom I was immensely impressed with. Soon thereafter Steve moved to Markham Acura. Every time I need the most insignificant service or job done to my Acura, I travel one hour each way to consult with Steve. My daughters also find Steve direct, honest and extremely trustworthy. He is a very nice man! My daughters travel even further to ensure that their cars are taken care of by Steve. Honestly, I would buy Acuras for the rest of my life if I could be assured that Steve would always be available to help out. Highly, highly recommended!!