
Schlueter Acura
Kitchener, ON

Filter Reviews by Keyword
By Type
Showing 31 reviews
Last week I purchased my first vehicle with Ryan Kelly. Ryan and his team were very relieving to deal with as I spent a month looking for cars across the GTA at multiple used car dealerships and had very p Ryan and his team were very relieving to deal with as I spent a month looking for cars across the GTA at multiple used car dealerships and had very poor experiences. Ryan provided me with a wealth of knowledge and expertise of the car I was looking at. He always ensured I got my questions answered and made himself available for me at all times without making me feel like a burden. In addition, the dealership did an outstanding job detailing my car and completed a proper safety check. Their used vehicle inventory are in great condition and well kept. I am extremely happy with my 2014 MDX purchase. I highly recommend to use their services rather than going to a used car dealership as that was a nightmare experience for me. Thank you team for making this a memorable experience for me. More
Great Experience Best experience buying a new vehicle. Brandon Shatkosky, my salesperson, was very professional, helpful and explained the operation of my new 2020 M Best experience buying a new vehicle. Brandon Shatkosky, my salesperson, was very professional, helpful and explained the operation of my new 2020 MDX very well. The car is amazing and is very intuitive on how all of the cockpit controls are laid out. Jim Cambridge More
Outstanding I recently purchased a 2020 RDX. Not only did this vehicle exceed my expectations but so did the complete buying experience. Simply put, Neil Wyatt’s I recently purchased a 2020 RDX. Not only did this vehicle exceed my expectations but so did the complete buying experience. Simply put, Neil Wyatt’s customer service, product knowledge and follow up was superior. I had not purchased a new vehicle in almost 20 years so it took me a while to make the final decision. Neil’s patients was amazing as we work through the process. Thank you Neil and thank you Schlueter. More
A Wonderful Experience We had a super experience buying our new vehicle at Schlueter Acura! John Edwards was our wonderful salesman and made buying our new Acura RDX a spec We had a super experience buying our new vehicle at Schlueter Acura! John Edwards was our wonderful salesman and made buying our new Acura RDX a spec easy, and enjoyable. He was very knowledgeable and took the time to ensure that we understood how our new.navigation system worked and how to work all other functions in our loaded a spec. I confidently left the dealership able to “play” in my new car and just enjoy all it had to offer. The dealership also has a very friendly staff as well as a comfortable waiting room (beside a completely decked out kitchenette full of tefreshments) and a great parts and service area. I love my new car and highly recommend this dealership AND the new, totally revamped, 2019 Acura RDX. More
Awesome professionalism My wife and I were looking at vehicles for 18 months until we finally settled on an Acura RDX that we purchased at Schlueter Acura. I am the research My wife and I were looking at vehicles for 18 months until we finally settled on an Acura RDX that we purchased at Schlueter Acura. I am the research guy for vehicles...I do vehicle research a lot and I think I am quite good at reading manuals, reviews, Phil Edmunston Lemon -Aid review books for the last 20 years, ( I will give you an insight....I can often identify vehicles at nightime by the shapes of the on-coming headlights.....I may need to get a bit more of a life!!!???....I agree) but the vehicle was not for me.... We have had nothing but positive experiences with our vehicle, my wife Tracey loves the RDX and that is all I care about! Neil Wyatt was the sales professional. He was insightful, personable, and most importantly to me....he didn't high pressure us into something that did not suit our needs. Thank you Neil very much. If you are looking for a great salesman see Neil at Schlueter Acura, Glenn from Waterloo More
Great customer service Neil has always been so helpful and friendly in helping me look for a vehicle. The customer service at this dealership is exceptional! I love this dea Neil has always been so helpful and friendly in helping me look for a vehicle. The customer service at this dealership is exceptional! I love this dealership More
Best dealer in the KW area! My contact at Schlueter Acura is Neil Wyatt. Great service and high professionalism. Neil is a hard worker, going beyond exceptional to please his c My contact at Schlueter Acura is Neil Wyatt. Great service and high professionalism. Neil is a hard worker, going beyond exceptional to please his customers. More
Customer service is everything ! Not all positive reviews end with a sale. My journey began with meeting Neil Wyatt and expressing my interest in purchasing a new SUV for my wife. I w Not all positive reviews end with a sale. My journey began with meeting Neil Wyatt and expressing my interest in purchasing a new SUV for my wife. I was honest and up front mentioning we were just window shopping at that point and she had a preference for another manufacturer. Neil was a true professional during the whole process knowing his product probably wouldn’t win over my better half’s wants, I have to say even though we didn’t purchase an Acura Neil made the whole experience at Schlueter a positive one ! I would without hesitation recommend this Dealership and particularity Neil for your next purchase ! More